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World Bank Forges Links with Socially Responsible Investors
The World Bank raises between US$10 billion and US$15 billion annually on the international capital markets for development projects around the world.
Now it's reaching out to a special segment of the market investors with environmental and other social goals.
Private investors now can buy World Bank bonds through two European banks and also support green technology, environmentally friendly development, and anti-poverty programs.
October 24, 2007World Bank Treasurer Kenneth Lay remembers when his financially conservative grandfather owned World Bank bonds.
In those days, the World Bank soft-pedaled the fact its lending portfolio consisted of exposure to poor countries, and its main mission was to alleviate poverty. Instead, it worked on building confidence in the kind of institution worthy of a coveted triple-A rating.
“It’s not too much of a stretch to say we downplayed what was actually done with the money,” says Lay. “We emphasized the fact we kept very large reserves and were essentially backed by wealthy country governments.”
Today, the World Bank’s approach to investors is very different.
The World Bank is reaching out to a rapidly growing segment of the investor community the socially responsible investorto offer opportunities of investing in development as part of the World Bank’s annual funding program.
The World Bank raises between US$10 billion and $15 billion annually through International Bank for Reconstruction and Development (IBRD) bonds launched in the international capital markets. IBRD bonds have been available through brokers or financial intermediaries active in the capital markets for the last 60 years. The bonds have funded some 600 projects in over 100 countries around the world in the last few years, says Lay.
Socially responsible or sustainable investing integrates social, environmental and other criteria into investment decisions. Such investors want to support companies and organizations aligned with their own personal beliefs or standards, or avoid investing in entities whose practices they disagree with. Many believe that incorporating environmental, social and governance criteria in their investment decisions will help them find better financial investment opportunities.
“People are beginning to pay attention to what use is going to be made of their money, and they’re prepared to assign value to that,” Lay says.
The trend toward sustainable investing holds true not just for equity investors, but also for bond investors, such as those who buy IBRD bonds, says Heike Reichelt, Head of Investor Relations and New Products for the World Bank Treasury.
In response, the World Bank has stepped up efforts especially in the last three years to deliver development messages to investors in Europe and Japan, she says.
The World Bank’s Treasury department has teamed up with other parts of the World Bank, especially the sustainable development network and communication and country units, to highlight environmental and development achievements in the Bank’s member countries, says Reichelt. And the World Bank also played a key role last year in launching bonds to fund immunizations in developing countries on behalf of the International Finance Facility for Immunization (IFFIm), for which it is the Treasury Manager.
“We’re beginning to monetize the World Bank’s good works,” says Lay.
Partnering with Banks and Investors
This fall, the World Bank partnered with two European banks to issue bonds designed to appeal to private investors who want to support green technology, environmentally friendly development, and anti-poverty programs, and earn a good return at the same time.
ABN-AMRO sold about 150 million euro of World Bank Eco 3Plus bonds within a month of their launch September 17. (See related story.)
The World Bank is also issuing 250 million euro in bonds through DekaBank to clients of the German Savings Banks Finance Group (Sparkassen-Finanzgruppe) to finance World Bank sustainable development projects. The one-year notes are available at 16,000 Sparkassen branches across Germany until November 2 and have a guaranteed coupon of 3.85 percent.
The World Bank teamed up with La Banque Postale, the French postal system, in 2005 to offer a new investment product for French retail investors to help fund, and have direct information on, the World Bank’s programs in developing countries.
The World Bank has a long history as a socially responsible investment in Japan, says World Bank Capital Markets Director Doris Herrera-Pol. Most recently, the World Bank launched the “World Supporter” fund, created by Nikko AM, in Tokyo in June this year. The fund offers Japanese investors an opportunity to participate in a diversified emerging market investment portfolio supporting the mission of the World Bank. Part of the management fees from fund transactions will also be donated to a development cause.
“In Japan, we are a staple among fixed income products for retail investors,” says Herrera-Pol. “And those retail investors in Japan have always considered the World Bank as a socially responsible investment.”
In a boost to the World Bank’s standing among socially responsible investors in Europe and North America, where the World Bank has endured criticism from interest groups, the influential Calvert, a leader in socially and environmentally responsible investing, decided in July to allow its socially screened products to buy World Bank bonds. The decision followed an extensive review of the World Bank’s policies and practices on human rights, Indigenous Peoples rights, and gender issues, according to Calvert.
“I was very impressed with the degree of due diligence and their open-mindedness,” says Lay. “Calvert has, I think, very properly taken a sophisticated look at the complexity and context in which we have to work.”
“These are people whose profession calls on them to make judgments about the public purposes for which we and many others who are participants in the financial markets conduct our business. And for that body of people whose profession it is to make those judgments to come to the conclusion we are aligned with them with respect to those public purposes, that’s a very important signaling. We look forward to carry forward the dialogue with Calvert and other SRIs on key issues of common concern.”
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Impact Leadership Conference 2007
Featuring Michael Lee-Chin, self-made billionaire and recent $30M donor of Michael Lee-Chin Crystal at the Royal Ontario Museum.
Waterloo/Toronto - The Impact Leadership Conference is Canada's premier student leadership event engaging the top 500 students and young entrepreneurs across the country.
The two-day conference boasts an impressive line-up of leadership events from breakout speaker sessions, business case studies, exhibitions, a banquet dinner with 800 industry guests and keynote speakers. This year’s conference will feature speakers including, Michael Lee Chin, Chairman of AIC Limited and National Commercial Bank of Jamaica, Craig Kielburger, Founder of Free the Children, Greg Brill, CEO of Infusion Development and more.
The Impact Leadership Conference will run from 7:30am - 11:00pm on Friday, November 9th and Saturday, November 10th from 10:00am - 9:30pm. It will be held at two locations: the Sheraton Centre Hotel and the Westin Harbour Castle. For more details about the Impact Leadership Conference visit www.conference.impact.org
This event would not be possible without the generous support of our many sponsors, including the title sponsor- Business Development Bank of Canada, the Ontario Centre of Excellence, the Government of Ontario, IBM, MasterCard, the University of Waterloo, Infusion Development, Deloitte, Research in Motion, Fasken Martineau, the Centre for Business, Entrepreneurship and Technology, Bereskin & Parr, Certified General Accountants Ontario, James Perly Consulting Inc., Travel Cuts, Millennium Scholarships Foundation, NEXcell, FREEMAPS and Edward Jones.
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PwC survey reveals that youthful exuberance is winning the day with private companies in Canada
Toronto , PricewaterhouseCoopers’ (PwC) 2007 Business Insights Survey reveals that Canada’s private companies continue to be confident and profitable despite the US economic slow down. And while this is good news, the survey also shows that the fastest growing companies are young, innovative and willing to take risks, painting a worrying picture for any business content with the status quo.
According to the survey of 420 Canadian private company leaders, the fastest growing companies are more likely to be under 10 years old and much less likely to be more than 20 years old. Furthermore, once companies have been operating for more than 50 years, they are more likely to show decreasing profits, top-line shrinkage and increasing pressure from competition.
But age isn’t the critical factor, it’s the tactics businesses are using at different stages of their life-cycle.. Companies with increasing profitability and top-line growth of more than 15% report they are participating in an innovative range of activities which are contributing to their success, including selling or sourcing overseas, generating revenues from new sectors, entering new markets or developing new products and having a significant percentage of staff working on innovation related projects. The survey also shows that once businesses have been established for more than 50 years, they are also most likely to report that they “do not innovate.”
“All companies would do well to take a closer look at the behaviours exhibited by the most successful companies and consider what they need to do to reinvigorate their business approach,” says Eric Andrew, PwC’s Private Company Services Canadian leader. “Business leaders concerned about what they may lose with higher risk ventures must also consider what they could lose by carrying on with business as usual.”
The Business Insights Survey also followed up on some key trends seen in previous reports and introduced new topics of discussion. These include:
Outlook
Confidence among private business leaders in Canada remains solid. Seventy-seven percent of respondents report they expect business to get “a lot or a little better” in the next twelve months.
The biggest change from 2006 was the drop in the number of Albertans reporting they expect business in the next 12 months to “get a lot better.” In 2006, 45% of respondents gave this response but in 2007 the figure has fallen to 26%.
Challenges
Labour is the primary challenge respondents expected to face in the next year but again there were wide regional differences. In Alberta 61% of respondents rank it as one of their three biggest challenges, which is down slightly from the 65% who cited it as a problem in the last twelve months. The spread of responses is more even in Ontario with labour, currency and the economy cited by a similar percentage of respondents.
Growth Strategies
For the third consecutive year, growth and expansion is the main strategy for Canadian companies. Overall, 75% of companies are striving for growth in the next 12 months up from 70% last year.
The survey shows that over 40% of respondents are looking to expand into new markets as a short- and medium-term strategy and half of all companies sell and/or source overseas. The number one reason for their overseas activity was to access a larger market for products and services.
Andrew adds, “Canada’s private companies, particularly those in the fastest growing and most successful groups, are leveraging international opportunities with good results.”
Corporate Social Responsibility (CSR)
The survey found that while 76% of respondents agree there’s a business benefit to having sustainable business practices, only one in three think the costs of sustainable operating practices outweigh the benefits. Only 16% are running a CSR program in their community, 62% don’t have a policy for sustainability and 43% don’t even consider it in their long-term planning. Finally 41% of respondents don’t think climate change will ever impact their company.
“Companies who are early adopters in addressing their environmental impacts can build Canada’s next competitive edge. The challenge for businesses is to find innovative ways to turn these forces to their advantage,” concludes Andrew.
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14 saluted as Ontario's best in business and export excellence
Linamar Corporation, Guelph wins Business Excellence Award, Desjardins Award for Large Business
TORONTO - Fourteen organizations from across the province have been named the best in business and export excellence in Ontario by the Ontario Chamber of Commerce (OCC).
In a combined presentation of the Ontario Business Achievement Awards
(OBAA) and the Ontario Global Traders Awards (OGTA), companies were recognized
for their outstanding leadership and contributions to the prosperity of the
province.
"Business success requires hard work, creativity and passion, with a
healthy dose of entrepreneurial spirit thrown in," says Len Crispino,
President and CEO of the OCC. "On this, our silver anniversary of the OBAA,
we're proud to be able to join our partner, the Ministry of Economic
Development and Trade, in recognizing organizations in Ontario that have
demonstrated these qualities, propelling them to the top in their industries,
and creating a model for other businesses to follow."
The 2007 OBAA and OGTA Winners are:
- Business Excellence Award, Desjardins Award for Large Business
- Linamar Corporation, Guelph
- Suncor Energy Products Inc., Sarnia
- Business Excellence Award, American Express Award for Small Business
- Silicon Knights, St Catharines
- Regal Tent Productions, Hamilton
- Corporate Governance Award
- Denison Mines, Toronto
- Innovation Technology Award
- Activplant Corporation, London
- Skills Development Award
- Toronto Community Housing Corporation
- Accessibility Award
- Seneca College of Applied Arts and Technology, Toronto
- OGTA Innovation Award - Export Growth, sponsored by RBC Royal Bank
- GOLD - Barrie Metals Group of Companies, Barrie
- SILVER - GPSNet Technologies Inc., Windsor
- BRONZE - Eco-Tec Inc., Pickering
- OGTA Market Expansion Award (Product or Service), sponsored by Export
Development Canada
- GOLD - Quickmill Inc., Peterborough
- SILVER - OZ Optics Ltd., Ottawa
- BRONZE - HLS Hardline Solutions Inc., Dowling
Detailed information about each of these winners, can be found at
www.occ.on.ca.
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| New Open Text Business Solutions Give Customers Using SAP(R) Applications 360-Degree Views of Data, Business Documents
Employee and Supplier Information Management Offerings Extend Open Text
Business Suite for Use With SAP Solutions
Open Text(TM) Corp., a global leader in enterprise content management
(ECM), today announced new business solutions that give companies using SAP(R)
applications a 360-degree view of supplier and employee information, including
document and email content, in the context of SAP solutions. The company also
announced a new data access solution that makes information contained in SAP
solutions and other systems easily accessible to customers, partners and
employees. Using these solutions, companies can increase process efficiency,
more easily meet regulatory requirements, and improve employee, customer and
business partner satisfaction.
The new Livelink ECM - Supplier Information Management and Livelink ECM -
Employee Information Management solutions are part of the Open Text Business
Suite for use with SAP solutions, a growing portfolio of 360-degree solutions
that deliver enterprise content integrated with other business applications
and data, thereby bridging silos of information. Earlier this year, Open Text
released Livelink ECM - Customer Information Management (CIM), which provides
a comprehensive view of all customer content and data. A key aspect of Open
Text solutions is integration with desktop clients in use at most businesses,
including the SAP GUI, SAP NetWeaver(R) Portal, and Microsoft Office. CIM is
also a featured Microsoft Office Business Application (OBA).
"Our family of 360-degree solutions assembles content from across various
SAP applications as well as other sources and makes it available through the
user interface of choice for a particular user community," said Patrick
Barnert, Vice President for SAP Applications at Open Text. "These applications
dramatically increase productivity by putting accurate and complete
information in the hands of workers when they need it, in the context of their
normal work environment. These enterprise-ready solutions are a direct outcome
of the close relationship we have with both SAP AG and Microsoft, coupled with
our deep expertise in helping companies manage enterprise content."
Livelink ECM - Supplier Information Management
Livelink ECM - Supplier Information Management (SIM) provides a
360-degree view of supplier and purchasing data and documents, whether it is
managed in the SAP ERP or SAP Supplier Relationship Management (SAP SRM)
application. It enhances the information in SAP applications with external
documents and other content to optimize the order approval process, enabling
workers and managers to make better decisions faster. The solution assembles
content from various sources such as email and document repositories,
consolidates results and displays them in the choice of interface, including
the SAP GUI or SAP NetWeaver Portal.
With SIM, the procurement environment is transformed so that all of the
relevant content is a mouse click away. The tedious paper shuffle is
eliminated and the correct people are involved using predetermined business
logic for a specific scenario. Best practice design is used for an optimized
and automated procurement solution based on business processes. It results in
faster processing time and cost savings while adhering to financial audit
traceability requirements. Livelink ECM - Supplier Information Management is
currently available. For more information go to: www.opentext.com/sim
Livelink ECM - Employee Information Management
Livelink ECM - Employee Information Management (EIM) from Open Text
provides human resource (HR) departments with a complete solution that
eliminates frustrating paper chases and supports the SAP ERP Human Capital
Management (SAP ERP HCM) solution. Using the EIM solution, all printed
documents from employees and job applicants, master data and internal
personnel documents are stored and immediately available from complete
electronic personnel files. This ensures that personnel activities and
processes are performed quickly and easily. And because EIM functionality can
be used with the SAP GUI or the SAP NetWeaver Portal, HR employees can quickly
begin using the solution with minimal training. In addition, content can be
delivered through SAP Employee Self-Service application-based portals.
The ECM capabilities of EIM can transform an HR department. Instead of
spending hours on time-consuming, labor-intensive administrative tasks, EIM
optimizes and automates many repetitive tasks, so that HR staff is freed up to
focus on strategic activities, such as recruitment, skills development,
support, compensation and reporting. An HR organization that can focus on
strategy provides more value. Livelink ECM - Employee Information Management
is currently available for use with SAP ERP HCM. For more information go to:
www.opentext.com/eim
Livelink ECM - Shared Document Access
Livelink ECM - Shared Document Access provides customers, partners and
employees with a personalized overview of all documents related to a specific
business process in a secure manner. For example, Shared Document Access
enables customers external to the company to see order status, invoices and
other information through a self-service portal, whether the documents are
stored in SAP solutions or in other core applications. This helps increase
customer and partner satisfaction due to improved service, as well as cost
reductions from improvements in process efficiency.
This solution is also ideal for such industries as high-tech or aerospace
which are subject to special compliance requirements and must guarantee
sustained access to SAP data and documents. Using Livelink ECM - Shared
Document Access, this information can be stored in a tamper-proof repository
and made available at any time regardless of the originating system. Livelink
ECM - Shared Document Access is available now. For more information, go to:
www.opentext.com/sda
In addition to the new solutions, Open Text also announced that Livelink
ECM - Customer Information Management has added full support for Microsoft
Outlook 2007. For more information, go to: www.opentext.com/cim.
About Open Text
Open Text, an enterprise software company and leader in enterprise
content management, helps organizations manage and gain the true value of
their business content. Open Text brings two decades of expertise supporting
46,000 customers and millions of users in 114 countries. Working with our
customers and partners, we bring together leading Content Experts(TM) to help
organizations capture and preserve corporate memory, increase brand equity,
automate processes, mitigate risk, manage compliance and improve
competitiveness. For more information, visit www.opentext.com.
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Canada's Top 100 Corporate R&D Spenders List 2007 R&D Spending in Ontario-based Companies Down -4.3%
Toronto - Thirty-nine Ontario-based firms made Canada's Top 100 Corporate R&D Spenders List 2007, released today by Research Infosource Inc. Together these firms reported R&D expenditures of $6.1 billion in Fiscal 2006, down from $6.4 billion in 2005 - a year-over-year drop of -4.3%. In total, Canada's top corporate R&D companies invested $11.4 billion in R&D activities in Fiscal 2006, a decline of -3.8% over Fiscal 2005. This spending drop comes after a two-year upturn in R&D spending - Fiscal 2005 (4.9%) and Fiscal 2004 (3.0%).
"With uncertain times ahead for Ontario's economy, it is disappointing that research investment is not robust, even though revenues are generally up", said Ron Freedman, CEO of Research Infosource.
In Fiscal 2006, 12 Ontario companies out of 24 firms qualified for Research Infosource's elite $100 Million Club, reserved for companies that posted $100 million or more in R&D spending:
#1 - Nortel Networks Corporation maintained 1st place with $2.2 billion R&D spending in Fiscal 2006, down -2.2%.
#3 - Magna International Inc. maintains 3rd place again this year, reported $652.1 million in spending, down -20.8% over Fiscal 2005.
#5 - ATI Technologies Inc. (now AMD Canada) stayed in 5th place with $458.2 million and an increase of 1.5% over last year.
#6 - IBM Canada Ltd. increased their R&D spending by 5.0% to $360 million in Fiscal 2006.
#8 - Atomic Energy of Canada Limited kept their 8th place rank again this year, despite a -6.8% drop in R&D spending in Fiscal 2006 down to $246.1 million in spending.
#10 - Alcatel-Lucent (was Alcatel Canada Inc.) moved 1 spot from 11th last year, although their spending dropped -3.5%, falling to $187.2 million in Fiscal 2006.
#11 - Research In Motion Limited jumped 6 spots from #17 last year, with an outstanding gain of 45.8%, bringing their spending to $178.77 million in 2006.
#12 - Apotex Inc. maintained #12 again this year, with R&D spending of $178.76 million, although spending declined by -2.4%.
#13 - GlaxoSmithKline Canada picked up 1 spot from #14 last year, reporting $177 million with a substantial increase of 30.6% over Fiscal 2005.
#18 - Cognos Incorporated down 3 spots from #15, reporting $130.1 million in R&D spending, up 1.4% over Fiscal 2005.
#22 - Biovail Corporation dropped 2 positions from #20 with $108.3 million of R&D expenditures reported in 2006, up 0.5%.
#23 - Sanofi Pasteur Limited jumped 4 places from #27 back onto the $100 Million Club with $105.4 million in spending, from $92.8 million in Fiscal 2005, up 13.5%.
By industry sector, the Communications/telecommunications equipment sector accounted for 26% of total R&D spending in Fiscal 2006, followed by Pharmaceutical/biotechnology sector (17%), Telecommunications services (14%), Aerospace (8%), Energy/oil and gas (8%), Software and computer services (6%), Automotive (6%), Computer equipment (4%), Mining and metals (4%), Forest and paper products (3%) and Electronic parts and components (3%).
Regionally, British Columbia's 12 top 100 companies accounted for $646.5 million in R&D spending or 6% of the total in Fiscal 2006. This represents a decrease of -2.8%. In the Prairies, 15 Alberta companies spent $718.4 million for 6% of the total. Alberta was the only province reporting positive spending growth, with a huge increase of 19.3%. Manitoba's single entry on the list spent $35.7 million in R&D, and declined by -19.5% over last year. The 39 companies headquartered in Ontario accounted for just over half (53%) of all R&D spending with $6.1 billion in Fiscal 2006, falling by -4.3%. Quebec's 32 companies spent $3.9 billion in Fiscal 2006, down -6.3% over 2005 and accounting for 34% of total R&D expenditures.
The complete Canada's Top 100 Corporate R&D Spenders List 2007 is available on the Research Infosource website.
An in-depth Canada's Top Corporate R&D Spenders Report 2007, based on over 650 companies, is slated for publication later this year. Research Infosource Inc., a division of The Impact Group, is Canada's source of R&D intelligence. Drawing from an extensive database, Research Infosource Inc. publishes Canada's Top 100 Corporate R&D Spenders List, Canada's Top 50 Research Universities List, and specialized reports.
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Canadian Company Launches Sailcloth Accessory Line - Force 8 Products a Natural Fit for Sailing and Yachting Markets
HALIFAX - Force 8 Sails Inc., a Nova Scotia based manufacturer of high quality sailcloth goods, today announced the launch of its accessory line made exclusively from new sailcloth and nautical fabrics. This product line is the first of its kind in Canada and is geared towards the high-end yacht and sailing markets. Force 8 Sails currently reaches their global target markets through online sales at www.force8sails.com. In addition to online sales, the company offers its product line through an expanding network of qualified distributors and niche retailers.
Force 8 Sails produces a high quality line of sailcloth accessories that
include; sport duffle bags, nautical bean bag chairs, shower curtains, dog
beds and many more items that are distinctively nautical in design and
appearance. The accessories are designed to be used for everyday living, not
just sailing. Many of the products can be customized and made to order based
on the customer's color preference or sailing number.
"There is an immense interest and passion for sailing worldwide and I saw
an opportunity to create a line of products using a sail and nautical theme,"
said Brian Perry, President of Force 8 Sails Inc. "Sailcloth and other types
of marine fabric are some of the best to work with for quality, durability,
and are unique products because of the extreme weather conditions they are
designed to withstand. Our product line is simply another way for sail
enthusiasts to express their love of sailing with style."
Headquartered in Halifax, Nova Scotia, Force 8 Sails was created as a way
for sailing and yachting aficionados to add more of their sailing passion to
other aspects of their lives including their homes, cottages and boats. The
company produces all products in Nova Scotia and draws on the rich sail
stitching history and skills of the Maritime region.
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Kitchener Company Gets Love From Hollywood
Kitchener, ON Elisabeth Hasselbeck, co-host of ABC’s The View and expectant mother, is having a live-to-air baby shower and Kitchener resident Tricia Mumby’s business Mabel’s Labels is poised to be a star attraction.
Mabel’s Labels, a company that makes personalized “labels for the stuff kids lose,” will be featured as Hasselbeck’s favourite baby product on the October 23rd broadcast of The View. The show has over 3.6 million viewers worldwide, according to Media Life Magazine.
“A producer from The View called to say we are one of Elisabeth Hasselbeck’s favourite things and needless to say we started jumping for joy,” says Julie Cole, co-founder of Mabel’s Labels and company spokeswoman.
Hasselbeck, who is expecting her second child, will host an entire studio audience that is pregnant with baby number two. The baby shower will also serve as a good bye party for Hasselbeck, who departs for maternity leave on October 23rd.
Hasselbeck, a long-time customer, isn’t the only celebrity to order from Mabel’s Labels. “Laura Dern has ordered from us. Brooke Shields and Lisa Rinna both wrote personal notes thanking us for our labels,” says Cole.
In just five years Mabel’s Labels’ co-founders Cynthia Esp, Julie Ellis, Tricia Mumby and Cole trailblazed a competitive personalized label market in North America that they continue to lead. The business employs over 30 full-time and part-time staff in the area.
“It’s been an exciting few years for the business,” says Cole. “At the rate we’re going, who knows, we might even make it to Oprah!”
About Mabel’s Labels
Four Ontario moms started Mabel’s Labels when they got tired of their children losing their belongings or getting them mixed-up with their friends’. They decided to create durable and fun labels that would help organize everyday life. Today they continue to come up with innovative new ways to label everything from clothing to containers, for children and adults alike. They have also expanded to include kids’ stationery sets. The company sells its products online at <http://www.mabel.ca/> www.mabel.ca or by phone at 1-866-30-MABEL. Mabel’s Labels also distributes through camps, via school fundraising drives and through a network of agents.
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Boomers Becoming Their Own Boss in Retirement
Latest BMO research finds many boomers planning to work hard for a long
time at their small businesses...some until they die
TORONTO - According to the latest BMO Financial Group/Ipsos Reid research, many Canadian boomer entrepreneurs have no intention of slowing down in retirement; in fact, some plan to operate their own business until they die.
Of those boomers who indicated they retired early to start their own
business or who plan to in the future, almost half indicated they currently
spend or plan to spend 26-40 hours a week at their businesses (48% men, 39%
women). Some boomer entrepreneurs plan on working even longer with one in
seven men (14%) saying they are/will spend more than 40 hours a week, compared
to one in ten women (10%).
Canadian boomers aren't just working long hours, they are also working a
long time into their retirement. A slightly higher number of men said they
plan to run their business "until they die" (18% vs 12% of women). One in five
boomers said they plan to run their business for more than 10 years (21%) and
almost four in ten (38%) said between 6-10 years.
"These findings are consistent with our ongoing research that clearly
indicates boomers expect to keep working into their so-called retirement
years. Indeed, many are looking at this next phase of their lives as an
opportunity to start new careers and new businesses," said Kris Vikmanis, Head
of Retirement Market, BMO Financial Group. "Every boomer has a personal view
of what retirement means to them. The key is to firm up that picture so that
they can put the appropriate plans in place to make their retirement dreams a
reality.
"Starting a business can be a risky venture," added Vikmanis.
"Entrepreneurial boomers have worked so hard over the years to save for
retirement - the last thing we want them to do is put their nest egg at risk
unnecessarily. That's why it's so important for them to be very realistic
about new business opportunities and very thorough in their planning. One of
the first things they should do before putting their retirement savings into
play is to sit down with a professional to work through the details of what
they want to do and how they plan to do it."
There are a number of reasons Canadian boomers are turning to
entrepreneurship. For many, they said it's about keeping "occupied", with 46
per cent of men selecting this as the top reason and 34 per cent of women.
This was followed by "it's something I've always dreamed" (men: 27%; women:
31%) and third on the list was "I need the money" (men: 26%; women: 25%).
Previous BMO/Ipsos Reid research found that when boomers were asked about
working after traditional retirement, 58 per cent plan on working for an
employer in some capacity and 50 per cent expect to spend some time working
for their own or family business when they retire.
In this latest research, consulting was the most popular choice of
business, with many boomer men indicating they are currently or plan to
consult in retirement (33% vs. 20% of women), while women (17%) were more
likely than men (10%) to want to start a retail business. And many of these
businesses will not be operated alone, with more than one-third of all
respondents saying their families were involved with their business or will be
in the future.
When asked what their biggest fear is when it comes to operating a small
business, almost one-quarter said "not having enough customers" (22%) and
"having enough money" (22%). Most said they are/will be financing their
business with their savings (32%), followed by loan or line of credit (19%)
and income from investments (13%). Interestingly, one in five (20%) men said
they don't have any fears, in contrast to 15 per cent of women.
According to Bob Bissett, Senior Vice-President, Personal & Commercial
Client Group, BMO Financial Group, "Starting a business in retirement isn't
significantly different than starting a business at any other life stage. The
same disciplined approach to assessing your business idea and doing the proper
due diligence apply. The key differences may lie in your time horizon to
profitability, exit strategy, tolerance for risk and source of financing."
Bissett offers five tips for boomers considering opening a business in
retirement: (i) Do your homework and make sure that you have a thorough
understanding of the industry; (ii) Formulate a business plan; (iii) Crunch
the numbers and determine how much money you'll need to get started; (iv)
Identify your customers; (v) Get the right people working for you.
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Women Entrepreneurs Celebrate Women in Small Business Month
ATLANTA - Female entrepreneurs are taking the economy by storm. Not only do they own approximately 9.1 million small businesses in the United States, but they are also starting them at twice the rate of their male counterparts. October is Women in Small Business Month, and hundreds of women from Girls With Goals are joining in the celebration.
"Women In Business Month unites the tens of thousands of women entrepreneurs around the globe",explains Erin Hurry, president and founder of Girls With Goals. "It is a special and important occasion for powerful and visionary women to gain strength and inspiration from each other."
Founded in 2002, Girls With Goals (www.girlswithgoals.com) helps women-owned businesses gain more market share by offering the business tools needed to empower women to start and/or expand their business. Members also have access to free workshops, an online community, online store set-up, G-Cards, Business Resource Center, G-Fitness and G-Towns in their local community.
Nationwide, women-owned businesses have grown steadily in each of the last ten years. Women in Small Business Month calls attention to the success-minded individuals who are dedicated to igniting their business and, according to Hurry, fueling their souls. "They're women too independent to oblige by the 9-5 corporate world, women who value and love their independence in creation, women dedicated to fulfilling their roles as both mother and professional, and women who are not afraid to make their own mistakes and fearless in picking up the pieces," she says
Hurry emphasizes on the importance of recognizing the success of women in entrepreneurship. Becoming a female entrepreneur does not only reinforce the importance of a womans position in society, she says. But it also makes greater progress towards overall economic and social development. Women are responsible for the achievements of increased economic growth, improved productivity, improved distribution of income, and improved employment rate, thats why we need to celebrate these Girls With Goals.
Women-owned firms in the United States provide jobs for 18.5 million people and generate sales of nearly $2.38 trillion annually. Women now make up 41 percent of the individuals with a net worth of $500,000 or more.
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Canada's Entrepreneurs Offer Words of Wisdom to Aspiring Small Business Owners - Survey
Top 10 Tips on How to Successfully Start Your Own Business
TORONTO - Canada's existing entrepreneurs have some well-earned words of wisdom to offer the 3.3 million aspiring entrepreneurs across the country who are planning to start a business within the next five years, according to the annual RBC Small Business Survey.
"The key piece of advice from Canada's veteran entrepreneurs is 'do your
homework' before you open up your new business," said Rina Pillitteri,
director, Small Business Client Strategy for RBC. "When successful small
business owners look back on what helped them get off the ground, it's the
fact that they knew what they were facing - they researched who their
competition was, they understood what gaps they could fill in the marketplace,
and they delved into the likes and dislikes of their potential customers. They
also networked to find out as much as they could from other entrepreneurs."
The top ten pieces of advice existing entrepreneurs have for people
hoping to start up a business, according to RBC's survey:
<<
1. Know your competition (51 per cent)
2. Develop a business plan (50 per cent)
3. Research the market (49 per cent)
4. Network, develop alliances (45 per cent)
5. Take time for marketing (38 per cent)
6. Seek out mentors (35 per cent)
7. Spend time defining the needs your business will meet (35 per cent)
8. Survey potential customers (34 per cent)
9. Do homework about where to locate your business (34 per cent)
10. Join clubs/associations (32 per cent)
>>
"Aspiring entrepreneurs can uncover amazing tips and insights by talking
to current business owners before getting swept up in the fast pace and
excitement of starting up," added Pillitteri. "Also, seeking out a mentor can
help you save time as well as money, and the advice they offer could mean the
difference between success and failure."
The RBC survey, which compared the responses of aspiring entrepreneurs
with those of existing entrepreneurs, suggests Canada's emerging entrepreneurs
may not need to be as focussed on obtaining financing as they think they need
to be. In fact, while half (51 per cent) of Canada's aspiring entrepreneurs
expect that one of their biggest challenges will be getting enough money to
start their business, only one in five current entrepreneurs recalls getting
initial financing as a challenge. For existing business owners, the biggest
start-up challenges were finding clients or developing their market
(48 per cent), keeping a steady workload (31 per cent), working long hours
(28 per cent), and dealing with government bureaucracy and regulations
(21 per cent).
RBC's 2007 Small Business Survey also reports a majority (61 per cent) of
Canada's small business owners appear to be satisfied with the way they
started their businesses - if they had it all to do over again, they would not
change a thing. Of the 39 per cent who said they would do things differently,
61 per cent would start at a younger age and 58 per cent would get more
financial advice.
"Whether or not it's a new entrepreneur or a veteran, every small
business owner is bound to face a unique set of challenges," noted Pillitteri.
"That's why it's extremely important to do your initial research, develop your
business plan and seek out the ongoing, customized support you need to meet
your business goals and your customers' needs."
These are some of the findings of an RBC poll conducted by Ipsos Reid
between July 27 and August 3, 2007. The online survey is based on a randomly
selected representative sample of 3,806 adult Canadians of which 2,253 owned
small or medium-sized businesses (entrepreneurs) and 1,553 aspire to own small
or medium size businesses (aspiring entrepreneurs). With a representative
sample of this size, the results among entrepreneurs are considered accurate
to within +/- 2.1 percentage points, and among aspiring entrepreneurs +/- 2.5
19 times out of 20, of what they would have been had the entire adult Canadian
population been polled.
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Book Review
Sean Wise: The Best Entrepreneur Read Ever
WISE WORDS:Lessons in Entrepreneurship & Venture Capital
By Sean Wise, BA, LLB, MBA
SUDBURY - "Sound fundamental, insightful and powerful advice from a guy that has heard and seen every pitch..."
Kevin O'Leary, Venture Capitalist, host of O'Leary Live and Squeeze Play
"Sean Wise's insight into what it takes to lead a high growth company is only exceeded by his passion for aiding entrepreneurs. If you are looking to grow your business and grow it fast, this book contains insights you can't do without."
Leonard Brody, bestselling author of Everything I needed to know, I learned from a Canadian.
In WISE WORDS: Lessons in Entrepreneurship & Venture Capital, Sean Wise, business author and one of the most sought after Canadian speakers on raising capital, delivers a powerful lesson plan to entrepreneurs through insights from his newspaper columns at the Globe and Mail. Wise highlights thirty-six highly impactful and significant lessons every entrepreneur must follow to reach their goals. Wise's insight and candor make this book a must read for founders, funders and those that service the entrepreneurial ecosystem. The author argues that those entrepreneurs that embrace these lessons will thrive, while those who ignore or resist them will suffer.
Sean Wise, one of North America's leading authorities on venture capital and entrepreneurship, is the Managing Director with Wise Mentor Capital. Wise Mentor Capital is a Canadian-based advisory firm dedicated to raising venture capital and mentoring emerging companies in high-growth opportunities. Sean has lectured at hundreds of boot camps, financing forums and industry conferences. He has successfully trained over 3,500 entrepreneurs who collectively have raised over 2.1 billion dollars in capital.
Wise is also a nationally sought after authority, consultant and speaker on business strategy, raising capital and realizing vertical growth in business for events including: the Dealmaker Forum in Silicon Valley, Under the Radar Conference, Red Herring Canada, The IT Financing Forum and many more. His clients include top executives from many large corporations. Canadian Business Magazine named him one of Canada's leading experts on raising Venture Capital. Profit Magazine refers to him as one of the country's leading mentors for emerging growth companies.
Book image at:
http://wisementorcapital.com//images/content_images/image/book%20cover.png
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Survey: Entrepreneurs' Hard Work Earns Respect
New poll reports that Canadians view small business owners as highly
motivated and innovative; more than half have thought about starting
their own business, too
MISSISSAUGA - Running a small business is harder and more time consuming than expected but, according to the results of a study issued today, most small business owners enjoy their work and have earned the respect of Canadians.
The Ipsos Reid study, comprising a survey of 900 small business owners
and a separate poll of 1,842 adult Canadians, was conducted on behalf of HP
Canada and the results reviewed by the Canadian Federation of Independent
Business (CFIB).
The study found that 42 percent of small business owners surveyed work
more than 53 hours per week in their businesses. In addition, 44 percent say
they are putting in more effort than they expected when they first started
out.
But their efforts are not going unnoticed. The study reported almost all
Canadians (97 percent) view entrepreneurs as highly motivated, 93 percent say
they are innovative, 92 percent believe them to be reliable, and 96 percent
say that they perform quality work.
"Canadians recognize the valuable contribution small businesses make to
this country," said Catherine Swift, president, CFIB. "With 97 percent of the
businesses in Canada classified as 'small,' Canada is truly a nation of
entrepreneurs."
Small business owners report challenges ranging from finding new
customers and markets (59 percent) to handling government regulations and
paperwork (42 percent) to dealing with finances (47 percent). Yet a large
proportion (63 percent) say they are motivated to continue because they enjoy
the work, with 59 percent also saying they stick with it because of the
independence it offers.
Most of the Canadians surveyed (91 percent) say they believe it would be
a rewarding experience to run their own business or be self-employed, and
89 percent also believe it would be rewarding to work in a small business.
Small businesses turn to technology to gain a competitive edge
In other findings, a vast majority of the small business owners surveyed
say that technology provides them with better control of their business
operations and is a strategic tool that helps them differentiate themselves
and be more competitive.
In fact, 92 percent either strongly or somewhat agree that increased
productivity and efficiency is a benefit of technology in the workplace.
Seventy-eight percent say technology allows them to have an increased presence
in the market, and 77 percent say it allows them to differentiate themselves
from the competition.
Small businesses across the country report that mobility (61 percent),
data security (71 percent) and data storage (77 percent) are among their top
technology priorities. The environment is also becoming an important
consideration for small business owners, with 83 percent saying that "green"
factors play a role in technology purchasing decisions.
"This study reveals the degree to which SMBs are using technology to gain
greater control of their operations," said Michael McAvoy, director, Small and
Mid-sized Business and Commercial Marketing, HP Canada. "The emphasis these
small business owners are placing on mobility, data security and data storage
reflects an understanding of how information technology can help them gain a
true competitive edge."
<<
Other highlights from the study:
- British Columbians are the most likely to say they started their
businesses from scratch (77 percent), while Quebecers are the least
likely to indicate this (59 percent).
- Quebecers are the most likely to have inherited the business from a
family member (eight percent) or to have purchased it from a family
member (eight percent).
- Quebecers are also the most likely to say that they are motivated to
keep going because they simply enjoy the work they are doing
(69 percent).
- Ontarians are the most likely to cite the independence and control
that goes along with owning their own small business as their main
motivation (61 percent).
- Men (61 percent) are more likely than women (55 percent) to say they
started their own business because they wanted to be their own boss
and make their own decisions.
- Atlantic Canadians are the least likely (49 percent) to say that
wanting to be their own boss influenced their decision to start their
own business.
- Small business owners in Quebec are the most likely to believe that
technology helps them to differentiate their business in the
marketplace, with 81 percent believing so. In comparison, 72 percent
of Atlantic Canadians say that they think technology helps them to
differentiate their business.
- Quebecers are also the most likely (49 percent) to say that
environmental factors play an important role in technology purchasing
decisions. Residents of the Prairie provinces are least likely
(28 percent) to say this.
- Quebecers and Ontarians (60 percent) are the most likely to say that
mobile devices such as handhelds and notebooks are significant to
their business. In comparison, 46 percent of small business owners in
Atlantic Canada say this.
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Challenges facing small businesses call for innovative thinking, say TD economists
TORONTO - In advance of Small Business Week (October 14 to 20, 2007), TD Economics released a new report that reviews the outlook for five key external factors impacting the health of Canadian small business: the prospects for sales, competition, labour markets, non-labour costs and the climate for investment. Entitled Small Businesses to Benefit from Solid Domestic Demand, but Challenges Call for Innovative Thinking, the report is authored by Craig Alexander, Vice President and Deputy Chief Economist, TD Bank Financial Group and is available in PDF format on TD Economics' homepage at www.td.com/economics. <<
Executive summary
- Small businesses that are domestically focused, benefit from a high-
flying loonie or are exporting overseas are expected to post solid
sales growth in 2008.
- Exporters to the United States, firms that are part of a supply chain
of companies that have a U.S. export focus and those that are
adversely affected by a strong currency will face a more difficult
sales environment.
- However, the sales outlook only tells part of the story, as small
businesses will face a number of key challenges in the year ahead,
including:
- Fierce competition in both local and foreign markets;
- Tight labour markets in urban centres across the country; and
- Elevated energy and non-labour costs.
>>
"The overall assessment is that 2008 should be a decent year for small
business, but significant challenges will be present," said Craig Alexander.
"Small business owners cannot be complacent and must be innovative in
developing strategies to address the challenges."
Sales outlook is positive
Firms that are focused on selling to domestic markets, benefit from a
high flying-loonie, or have overseas trade-ties are likely to experience solid
demand for their wares. "The majority of small businesses in Canada are
oriented to selling to the domestic market and the outlook is for healthy
domestic demand growth next year," remarked Alexander.
Conversely, businesses adversely affected by a strong Canadian dollar and
those heavily leveraged to trade with the United States (or are part of a
production chain with firms that export to the U.S.) will face a difficult
environment over the next twelve months, but conditions should improve in late
2008 and throughout 2009.
Small businesses that export overseas will face a somewhat better
environment, since the appreciation in the Canadian dollar has been less
dramatic and global demand is expected to remain strong.
"However, the sales prospects do not tell the full story, as all small
enterprises should be prepared to deal with a number of key challenges,"
observed Alexander.
Competition in local and foreign markets will remain fierce
Competitive pressures will not abate. Businesses will have limited
pricing power, and Canadian consumers are likely to put greater pressure on
firms to pass along savings from the appreciation in the Canadian dollar. The
strength in the Canadian dollar has also made imports more competitive in
domestic markets and import competition from low-cost labour centres, like
China and India, will continue to increase. Globalization is creating
competitive pressures in areas that had previously been insulated, like many
service industries.
"This is not the time for small business owners to be complacent -- they
must strive to move up the value added chain by producing more sophisticated
goods and services. Product differentiation and the customer experience are
becoming ever more important. Identifying niche markets or underserviced areas
can also provide good opportunities, and branding has grown to be critical in
attracting business," summarized Alexander.
Labour markets will remain extremely tight
Small businesses regularly respond to surveys that they are having
difficulty hiring and retaining high skilled workers. Although employment
growth is projected to slow in the months ahead, the unemployment rate is only
expected to edge up slightly, implying that labour markets would remain tight
and wage pressures would persist. This is not just a Western Canada story, as
unemployment rates are likely to remain low in most major urban centres across
the country.
TD Economics believes small business owners cannot simply wait for labour
markets to loosen. Businesses must develop strategies to attract and retrain
high skilled employees; they must also be prepared to hire younger staff and
provide training to get the workers to meet the needs of the business, which
also raises issues around retention.
"While offering competitive compensation is necessary, the matter is far
more multifaceted. Today's workers are not just attracted by money," remarked
Alexander. "Benefits are a crucial part of the equation. The work environment,
work-life balance, commute times, flexibility in hours, the possibility of
working from home, employer-sponsored training, mentoring programs and a wide
array of other factors can also influence the hiring and retention of
employees. Even a company's social and environmental policies and community
reputation can have an impact."
Energy and other input costs will also remain elevated
Non-labour costs are also expected to remain elevated. Although the last
surge in crude oil prices to above US$80 a barrel in September will not be
sustained, prices should not drop below US$70. Based on this outlook, gasoline
prices should remain close to current levels, or only rise by a few cents.
There is greater upside to natural gas prices. Assuming normal weather
conditions over the winter, the outlook is for natural gas prices to rise by
12 percent in 2008. Businesses may also want to budget for modestly higher
electricity bills next year. The story is the same with material costs, which
are generally expected to advance at a slower pace than in recent years, but
remain at relatively high levels.
"In many cases there is little that small businesses can do about high
input and material costs, as they are price takers and lack much bargaining
power with suppliers. Nevertheless businesses should search high and low for
methods to reduce non-labour costs," concluded Alexander.
Don't wait for governments to respond
The challenges facing small business may provoke a call for government
action, but businesses cannot wait or rely on public policy to come to the
rescue. "The challenges are here today, but government initiatives take time
to formulate, time to pass into legislation, and time to be implemented. Time
is not a luxury that small business owners have," remarked Alexander.
Climate for investment to remain supportive
Investing in new technologies is a strategy that for many small
businesses might lower costs in the future and boost efficiency. The good news
is that the climate for investment is expected to remain positive.
Despite the financial turmoil in August, there is no reason for Canadian
financial institutions to significantly cut back on their willingness to lend,
for the simple reason that credit conditions were never loosened
inappropriately in recent years. Borrowing costs should not prove prohibitive,
as interest rates should remain relatively close to current levels. A stronger
Canadian dollar has also significantly reduced the cost of imported machinery
and equipment.
Creative and innovative responses needed
The central theme of the TD Economics report is that Canada's
entrepreneurs will need all of their skills and talents to look for
opportunities to overcome the challenges. Business-as-usual strategies won't
deliver, and small business owners will need to find ways to attract talented
labour and retain their employees, with non-monetary factors becoming
particularly important.
Ways of reducing energy and non-labour costs need to be identified, and
competing on the basis of price or labour costs is a losing cause. The future
is in selling higher quality or more advanced products, exploiting niche
markets and ensuring customer satisfaction. Developing scale could lead to
cost savings, and exploring new ways to penetrate foreign markets might also
prove profitable.
"The bottom line is that creative thinking and flexibility towards new
approaches, processes and strategies are called for. Of course, this is easy
to say, and extremely hard to deliver," concluded Alexander.
|
Thinking of starting a small business?
Scotiabank study reveals goals and challenges faced by start-up owners.
TORONTO - Owners of small business start-ups are remarkably consistent in the goals they set for themselves and the challenges they face, a study conducted for Scotiabank reveals. Those goals can be achieved and challenges overcome with comprehensive services, solid planning and good advice, say Scotiabank experts.
"Starting a small business can be both exciting and overwhelming," said
Kyle McNamara, Scotiabank Head of Small Business Banking. "To achieve the
goals and overcome the challenges start-up owners identify as critical, a
great strategy is to create a formal written business plan and to seek out
sound advice."
Not surprisingly, increasing profit tops the list of business goals;
other goals are focused on expanding the business while managing expenses and
risk. Here are the top six goals in the Scotiabank survey, which was conducted
by TNS Canadian Facts:
- Increasing operating income or profit - 88 per cent
- Generating double-digit growth - 69 per cent
- Improving administrative practices - 59 per cent
- Better managing cash flow - 57 per cent
- Expanding the range of products and services offered - 52 per cent
- Better managing business risk - 52 per cent
The survey also looked at the major challenges facing start-up owners.
They were more likely to mention keeping and finding customers (28 per cent)
and promotions and advertising (12 per cent) as major challenges facing their
businesses than businesses that are growing, mature or winding down. Financial
matters, such as taxation, capital and cash flow were identified as challenges
by 27 per cent, while labour/staffing issues and competition were cited
equally by 15 per cent of start-ups.
The study also reveals that more than half of start-up owners (52 per
cent) have a formal financial plan for their business. They are more likely to
have worked with someone at their financial institution to develop their plan
(20 per cent), than businesses that are growing, mature or winding down.
Start-ups are most likely to identify advice about growing their business as
being important to running their business (81 per cent), followed by taxation
advice at 78 per cent, and advice about cash flow management at 73 per cent.
However, only 26 per cent currently receive advice from a professional advisor
on growing a business, 41 per cent on taxation, and 17 per cent on cash flow
management. Thirty-nine per cent of entrepreneurs do not seek any professional
advice on the range of business matters examined.
"The large number of start-ups that have taken the time to develop a
formal plan is encouraging," added McNamara. "At the same time, having a plan
is only part of the solution. Once you have identified your goals and your
challenges, it is equally important to seek out the advice you need to be
successful."
"Multiple goals and challenges also require comprehensive solutions,"
continued McNamara. "That's why Scotiabank introduced the Scotia Running Start
for business(TM) package. This suite of products and services offers a
thorough array of options to meet the unique needs of today's entrepreneur. By
incorporating personal and business financial solutions, ranging from waived
fees on key business products to discounts on marketing materials, we have
created a package to get small businesses off to a strong start. In addition,
to help small business owners construct a business plan, we have the Scotia
Plan Writer for business(TM), a free resource available at
www.scotiabank.com."
"Anyone thinking of starting a small business can learn from the
entrepreneurs in this study," said McNamara. "There are many goals and
challenges within the first two years of operation. A suite of financial
services, a good business plan and a team of experts, including a small
business banker, are key milestones on the road to realizing business
successes and overcoming any start-up challenges that might arise."
The Scotiabank Small Business Study is an online survey of Canadian small
business owners. For the purposes of this research, a "small business" was
defined as a company with less than $5 million in annual revenue. "Start-up"
is defined as having been in business for two years or less. A total of 1,190
businesses participated in the survey.
The sample for the survey came from two sources. Small business owners
were identified from TNS Canadian Facts' online panel. This was augmented by a
sample of small businesses selected from D&B listings. This latter group was
recruited by telephone to participate in the online survey hosted on the TNS
survey website. Interviews were weighted to be representative of all small
businesses in terms of revenue and region. The online survey took place
between July 16th and August 6th, 2007.
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Feeling the pinch: 80% of self-employed Canadians sacrifice personal and financial well-being for business
Women entrepreneurs say they have made the biggest tradeoffs and have more difficulty securing personal financing, new survey reveals
TORONTO - A new survey reveals that 80 per cent of self-employed Canadians feel they have made a personal or financial trade-off to keep their business running, from sacrificing retirement savings (57 per cent) to delaying real estate purchases (43 per cent).
In addition, almost half of female respondents (44 per cent) state they
have had difficulty obtaining personal financing because they are
self-employed, compared to only 30 per cent of men.
"The self-employed are a critical segment of the Canadian workforce, so
it is unfortunate that they've had to make substantial personal and financial
trade-offs in order to run their businesses," said John Schipper, President,
Mortgage Intelligence. "The good news is that there are ways to make it easier
for the self-employed to reclaim some of the trade-offs they've had to make,
like home or vacation property ownership."
The national survey, conducted by Harris/Decima for Mortgage
Intelligence, one of the largest mortgage brokerages in Canada, asked Canadian
entrepreneurs with 1 to 100 employees about the unique personal challenges
they face being self-employed.
<<
Trade-offs a fact of life for self-employed
Self-employed Canadians make significant trade-offs that impact both their
financial and personal health to keep their businesses running:
- 51 per cent taking fewer vacations than they would like.
- 37 per cent do not have extended medical or dental benefits
- 46 per cent have less retirement savings than planned. 11 per cent of
respondents have no retirement savings.
- Of the 43 per cent who have postponed real estate purchases
- 9 per cent do not own a home
- 34 per cent do not own a second home/cottage.
Women make more sacrifices than men - and lose more sleep over personal
finances
Self-employed women say they are making bigger personal trade-offs than
their male counterparts - and have more personal finance challenges.
- 48 per cent of self-employed women state they have not saved enough
for retirement
- 20 per cent don't have any retirement savings versus only 7 per cent
of men.
- 17 per cent of self employed women do not own a home versus only
6 per cent of men.
- 35 per cent of women state that worry over personal finances keeps
them up at night compared to 24 per cent of men.
Dream of real estate ownership still alive
Even with the challenge in balancing their personal and professional
lives, Canadian entrepreneurs still hold on to their dreams of real estate
ownership.
- 26 per cent are planning to buy or refinance a primary residence in
the next three years.
- 12 per cent are planning to purchase an income property.
- 10 per cent are planning to purchase a vacation property.
- 5 per cent are planning to borrow equity from their home to finance
their business.
>>
"We strongly believe there is no reason for self-employed Canadians to
give up their dreams of real estate ownership - when it comes to negotiating a
mortgage, it should be a trade-up, not a trade-off," said John Schipper,
President, Mortgage Intelligence. "The key is having the right plan in place.
Mortgage consultants work closely with Canadian entrepreneurs every day to
identify and customize the right financing option to suit their individual
needs through consultative service, unbiased advice and flexible mortgage
solutions from multiple lenders."
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Five types of innovation in Canadian manufacturing: First results from the Survey of Innovation 2005
by Frances Anderson, SIEID, Statistics Canada
The most recent Statistics Canada Survey of Innovation (2005) distinguished five types of innovation. The questions on types of innovation were redesigned in response to the 1997 revision of the Oslo Manual, which incorporated new insights on innovation in the service industries, and broadened the concept of process innovation to include not only production processes but also methods of product delivery. This article examines the five different types of innovation in Canadian manufacturing establishments and industry groups.
Go to article
More on Innovation
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Millionaire families grew by 14 pct in 2006-survey
“The numbers of millionaire households globally grew by 14 percent in 2006 from 2005 and now control a third of the estimated $100 trillion in wealth, a new study by Boston Consulting Group shows. These 9.6 million families, comprising 0.7 percent of world's households, now control some $33.2 trillion, the BCG study found. About half are located in the United States and Canada, a quarter in Europe and a fifth in the Asia-Pacific region, it said.
The study is the latest to quantify a continued widening of the global gap between rich and poor, with the rich getting richer by saving and investing more. The study, seventh in a series, found that assets held by non-wealthy households - defined as those with less than $100,000 in financial assets - declined slightly from 2001 to 2006. But assets held by households with more than $100,000 climbed from $51.4 trillion to $84.5 trillion during the same period.
The study found that overall global wealth grew 7.5 percent in 2006 to nearly $100 trillion, the fifth consecutive year of expanding wealth. The survey polled 111 brokerages, banks and private family investment offices that oversaw nearly $10 trillion in client assets and liabilities.” [Reuters/Factiva]
Cinco Días (Spain) also reports that “The control of assets was concentrated between the richest families, with 17.5% of global wealth controlled by the richer 0.1%, those with more than 5 million dollars in assets,” said the study. The investigation attributed the gains mainly to two factors: to increased savings and market gains for stocks, bonds and cash, reflecting wealth managers' long-held view that market investments are a key factor in building wealth.” [Cinco Dias/factiva]
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Solid planning and good advice key to small business success: Scotiabank study
TORONTO - While issues of growth, increasing income and reducing costs top the business goals of Canadian small businesses, less than half have mapped out their plans for success by developing a formal business plan. A study conducted by TNS Canadian Facts for Scotiabank also found that while many small business owners think it is important to get advice in key areas, not as many are actually seeking that advice.
"Whether a small business is just getting started, growing and maturing,
or winding down - whatever the owner's goals are - the key to success lies in
having solid fundamentals," said Kyle McNamara, Head of Small Business at
Scotiabank. "A sound business plan and the right team of advisers such as a
banker, accountant and lawyer can help an owner achieve their goals and
navigate any challenges they may face. These fundamentals are particularly
important in managing through periods of economic and financial market
uncertainty, such as the rise of the dollar and recent market volatility."
Small business owners most often cited growth-related issues such as
generating double-digit growth and expanding products and services (88 per
cent), increasing income or profit margin (89 per cent) and reducing costs (60
per cent) as their top goals. In terms of what keeps them up at night, the
challenges they cited most often include financial concerns at 30 per cent
(includes expenses, capital and cash flow) staffing issues at 22 per cent and
competition at 20 per cent. Yet, only 42 per cent of small business owners
have a formal business plan.
"Creating a well thought out business plan helps identify practical
strategies to overcome business challenges and take advantage of
opportunities. It's really a roadmap to success. We realize numerous demands
on a small business owner leave little time to invest in developing a
comprehensive business plan, so we've done something to help," said McNamara.
"Scotiabank has recently launched a free online writing tool, the Scotia Plan
Writer for business(TM), available to all entrepreneurs in an easy-to-use
format to help them arrange their business goals into a comprehensive plan."
Small business owners note that advice in key areas is important to
success. Entrepreneurs cited taxation advice as the most important (85 per
cent), followed by advice on growing their business (80 per cent) and cash
flow management (78 per cent). Surprisingly, despite the high degree of
importance placed on these matters only 51 per cent of small businesses seek
taxation advice from a professional advisor, while only 16 per cent seek
business growth advice, and 14 per cent seek cash flow management advice.
"Once a small business owner's vision is put into a formal plan, a team
of advisers such as a business banker, accountant or lawyer, can add support
to give you more time to manage your business," continues McNamara. "We invite
Canadian entrepreneurs and small business owners to talk to us. Our expert
team of small business bankers can help identify strategies and solutions to
address day-to-day financial needs, as well as provide advice, information and
banking services that can be tailored to individual business objectives."
The Scotiabank Small Business Study is an online survey of Canadian small
business owners. For the purposes of this research, a 'small business' was
defined as a company with less than $5 million in annual revenue. A total of
1,190 businesses participated in the survey.
The sample for the survey came from two sources. Small business owners
were identified from TNS Canadian Facts' online panel. This was augmented by a
sample of small businesses selected from D&B listings. This latter group was
recruited by telephone to participate in the online survey hosted on the TNS
survey website. Interviews were weighted to be representative of all small
businesses in terms of revenue and region. The online survey took place
between July 16th and August 6th, 2007.
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Boulevard Photography and Fine Things, a creative new approach to photography
Entrepreneur Heather Fritz unveils Boulevard Photography and Fine Things, a chic new boutique and studio
Waterloo - Boulevard Photography and Fine Things reveals an innovative high-end boutique and studio, capturing the award-winning talents of brilliant professional photographers for you to choose from, finding its niche in the shops at Waterloo Town Square.
With over 10 years of experience, Heather Fritz is the owner and inspiration behind this fresh new store and studio, which opened Wednesday, September 19. The store showcases six exceptional photographers hand-picked by Heather, bringing an array of personalities and styles for clients to choose from. From the storefront clients are lead to the studio, designed with comfort, convenience and privacy in mind. Heather has made the photography experience effortless allocating 45 minutes to each sitting, allowing a rapport and level of comfort to develop before the photo shoot begins.
"It's about making it easy for the client, the more relaxed they are, the easier it is to do their photos,"; says Fritz. "The things that have made me successful are personal contact and level of customer service, which is what Boulevard is all about."
Expanding her creative images with Fine Things Heather has uncovered innovative talents like Gay Isber's custom Sugar Beads; line of stunning hand-made jewellery, not to mention adorable baby products, a luxurious spa line, elegant custom frames and albums, and many other items which can all be made into personalized gift baskets. She has even included an area for children, so that your experience selecting photos is as relaxing as possible.
Heather has thought of everything,; says Francine Bayley, store manager. "It will be nice for parents to know that they can look through their pictures and know that their children are safe in the play area that Heather has created."
Boulevard highlights innovative packages for special events, sending out bulletins to clientele four times a year. Among these are a pin-up girl photo shoot for Valentines Day or real bunnies and chicks in the background for Easter. We enhance your child's beauty with antiques instead of backdrops; says Fritz.
The excitement around Boulevard is credited to the success of Heather Fritz Photography, a company Heather has been running for years. Many clients have her follow their life story, from their engagement pictures to wedding shots, then belly photos, to baby and family portraits.
While the store will be open from 10am-6pm Monday, Tuesday, Wednesday, Saturday and from 10am-8pm on Thursday and Friday, Heather has also made her products available to you from the convenience of your home with her online store www.boulevardphotography.com.
Besides the talented photographers whose work surrounds the store, the Boulevard location is also home to Ultimate Affairs wedding and event planners. Certified through the Wedding Planners Institute of Canada (WPIC) as Professional Wedding Coordinators and recognized by the International Special Events Society (ISES), they bring a level of professionalism and comfort for Boulevard clients planning anything from weddings to baby showers. Each Boulevard wedding package includes a free 45 minute consultaion with Ultimate Affairs.
We can make anything work!; says Fritz, a motto that has led her to fulfilling what began as an image in her head.
Boulevard Photography and Fine Things has all the makings of a bright future. Heather Fritz's vision has materialized into a fresh and unique new store that offers not only fantastic photo shoots for you and your family, but also all your needs from an intimate bridal shower to your dream wedding.
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Over one million Ontarians want to be their own boss, according to annual RBC survey
TORONTO - Almost 1.3 million Ontarians are making plans to start up their own businesses and one-third (390,000) of these aspiring entrepreneurs hope to become their own bosses within the next year, according to the annual RBC Small Business Survey.
"The numbers are significant proof that the idea of being your own boss
continues to have strong appeal to many Ontarians," said Kris Depencier, head,
RBC Small Business Client Strategy. "With the support tools and expertise
that's now readily available, it's that much easier to get started, and to
succeed."
The RBC/Ipsos Reid survey points out some interesting differences between
the backgrounds of existing and emerging Ontario entrepreneurs. While 25 per
cent of existing entrepreneurs cited an executive/managerial background, only
13 per cent of would-be entrepreneurs come from that same executive/managerial
background. On the other hand, while only 9 per cent of existing entrepreneurs
responded that they had previously held blue collar/labourer positions, 15 per
cent of aspiring entrepreneurs stated that they are presently working in blue
collar/labourer jobs.
The top five preferred industries for Ontario's would-be entrepreneurs,
according to the survey: personal services/arts/crafts as well as
Internet/online services (both at 14 per cent); retail (12 per cent);
travel/hospitality/restaurants (9 per cent); business
services/communications/management consultant as well as construction/trades/
manufacturing (both at 8 per cent); and social services/education/other health
(6 per cent).
Ontario's Aspiring Entrepreneurs: Fast Facts
<<
- 70 per cent are currently employed
- 44 per cent have been either self-employed or owned a business before
- 50 per cent expect to invest less than $25,000 to start up their
business
- 43 per cent believe it will take between 1-3 years from start-up to
begin earning revenue
- 45 per cent believe it will take between 1-3 years from start-up
until their business breaks even (e.g., makes enough money to cover
the costs)
- Aspiring entrepreneurs are split 54 per cent male, 46 per cent female
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One Size Does Not Fit All Canadian Entrepreneurs, According to Annual RBC Survey
Almost 900,000 Canadians Hope to Be Their Own Boss by Next Year
TORONTO - Some 3.3 million Canadians, representing all walks of life, plan to start a business within the next five years, and approximately 900,000 are looking to be their own boss by the end of 2008. This is according to RBC's annual small business survey, which compared the responses of aspiring entrepreneurs with those of entrepreneurs already running their own businesses.
The RBC/Ipsos Reid survey also shows some interesting contrasts between
the backgrounds of existing entrepreneurs and would-be entrepreneurs. For
example, while over one-fifth (21 per cent) of existing entrepreneurs
responded that they had previously held executive/managerial positions, only
15 per cent of those planning to set up their own businesses come from an
executive/managerial background. Furthermore, while only 9 per cent of
existing entrepreneurs cited previous experience in blue collar/labourer work,
13 per cent of would-be entrepreneurs are emerging from blue collar/labourer
backgrounds.
"What we're seeing is that anyone who wants to be, feels it is possible
with or without management experience. This is likely due to the strong appeal
of being your own boss and the wide array of support tools and expertise
readily available to help," said Kris Depencier, head of Small Business Client
Strategy for RBC. "Even better, these resources can be tailored to meet the
needs of Canadian business owners. One size does not fit all, and Canadian
entrepreneurs no longer have to contend with an 'off the shelf' approach when
they seek out support."
According to the RBC survey, emerging entrepreneurs are also subtly
shifting their preferred industry focus. Of the top three industries targeted
by would-be entrepreneurs in 2005, personal services/arts/crafts has now
dropped from 17 per cent to 15 per cent; retail is down from 13 per cent to 11
per cent; and business services/communications/management consultant has
fallen from 11 per cent to 8 per cent. Meanwhile Internet/online services (a
new aspiring entrepreneurs category in this year's survey) was cited as
industry of choice by 12 per cent of Canadians planning to establish their own
enterprise.
"Finding a niche that you are passionate about and believe in is a big
part of successfully starting, growing and sustaining your own business,"
advised Depencier. "If you're thinking about starting up a business, do your
homework, learn from existing entrepreneurs, and take full advantage of the
resources that are now available."
<<
Canada's entrepreneurs: Industry of choice (presently owned or planning to own)
Industry Existing Aspiring
Business services/consulting 14% 8%
Personal services/arts/crafts 9% 15%
Construction/trades/manufacturing 9% 7%
Retail 8% 11%
Finance/insurance/real estate 8% 4%
Professionals 6% 3%
Travel/hospitality including restaurants 3% 9%
Transportation 3% 3%
Wholesale 3% 3%
Childcare/daycare 3% 1%
Telecommunications sales/service 2% 2%
Entertainment 2% 1%
Internet/online services N/A(*) 12%
Other 15% 10%
(*) Industry category not included
Canada's entrepreneurs: By the numbers
Region Existing Entrepreneurs Aspiring Entrepreneurs
2005 2007 2005 2007
BC 19% 18% 18% 17%
Prairies 19% 18% 21% 19%
Ontario 39% 41% 41% 39%
Quebec 17% 19% 12% 19%
Atlantic 6% 4% 7% 7%
Gender
2005 2007 2005 2007
Male 52% 56% 56% 54%
Female 48% 44% 44% 46%
Age
2005 2007 2005 2007
18-34 15% 14% 30% 30%
35-54 47% 51% 51% 55%
55+ 39% 34% 19% 15%
Marital Status
2005 2007 2005 2007
Married 55% 61% 47% 49%
Domestic Partnership 13% 14% 15% 18%
Single 14% 12% 23% 22%
Widowed 3% 1% 2% 1%
Separated/Divorced 14% 11% 13% 10%
Household Income
2005 2007 2005 2007
Under $25K 15% 13% 22% 9%
$25- $ less than 45K 22% 16% 21% 16%
$45- $ less than 70K 24% 25% 22% 23%
$70- $ less than 100K 19% 22% 20% 22%
$100K+ 20% 24% 15% 30%
>>
These are some of the findings of an RBC poll conducted by Ipsos Reid
between July 27 and August 3, 2007. The online survey is based on a randomly
selected representative sample of 3,806 adult Canadians of which 2,253 owned
small or medium-sized businesses (entrepreneurs) and 1,553 aspire to own small
or medium size businesses (aspiring entrepreneurs). With a representative
sample of this size, the results among entrepreneurs are considered accurate
to within +/- 2.1 percentage points, and among aspiring entrepreneurs +/- 2.5
19 times out of 20, of what they would have been had the entire adult Canadian
population been polled.
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New Entrepreneurs want to share what they have learned
Kitchener - Sean and Amy Zister of Seven Shores Trading Co. Inc. in Kitchener have launched the “Building Future Entrepreneurs Program”. One student from each High School in the Waterloo Region could win $100 in cash to start their own part-time business.
Building Future Entrepreneurs Program Outline:
The student simply has to create and submit a product from their own creation. Examples are as follows: a piece of furniture, a vase, a painting, an invention, a piece of jewelry, clothing, a wooden sculpture or a stone sculpture, a music CD, anything that they want to sell to the public and make a business out of it.
Along with the product - the student must put together a mini one page business plan - we will provide the outline - as this will be apart of the judging.
The students will have three weeks from Monday October 1st to Monday October 22nd to work on their product and business plan. All products must be submitted to a school rep by Monday Oct. 22nd or dropped off at Seven Shores Trading located at 72 St. Leger Street Unit 1, Kitchener, ON. N2H 6R4 .
On Friday October 26th the winners will be announced to all the participating High Schools and through the stores website www.sevenshorestrading.com. On Monday October 29th the winners will be invited to a congratulatory celebration held at Seven Shores Trading at 7:00p.m.
To find out more information go to www.sevenshorestrading.com where you can download the poster and business plan outline or phone 519-888-0377.
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Facing the Music: How Canadian Entrepreneurs Are Reinventing the Music Industry
TORONTO - The commercial music industry is generally considered to be under siege as a young downloading, file-sharing generation abandons the CD in droves. But a group of Canadian entrepreneurs are proving that you can still make money on music in the digital age.
The Fall issue of Report on (Small) Business magazine debuts and profiles a series of independent players who have faced the music:
- Toronto's Arts&Crafts is a music label founded to be unlike a music
label. Jeffrey Remedios and Kevin Drew (co-founder of the phenomenon
Broken Social Scene) launched A&C in 2002. They broke new ground by
offering bands 360-degree contracts that included management,
merchandising, licensing and more. Says Remedios: "Unlike big labels,
we don't talk about the number of records we sell. We judge success
or failure based on all business units of the band - touring,
licensing, writing for commercials, merchandising. The record is just
the beginning."
- Vancouver's Bruce Allen started booking acts in the 1960s and become
an iconic manager working with BTO, Bryan Adams, Anne Murray, and
these days, Michael Buble. Allen says live music is the closest thing
an artist can have to job security: "Even a girl like Nelly Furtado
who's sold as many records as she has - until she's got a live base
that can really sell tickets, that's when she'll start making money."
- Ron Sakamoto of Gold and Gold Productions has the Midas touch when it
comes to promoting country music. Based in Lethbridge, Gold & Gold
arranges some of the biggest and most complex country music tours
including 22 trucks and a dozen buses to roll the Tim McGraw and
Faith Hill tour across Canada. While much of the focus in on the
labels, the live music industry continues to thrive.
- Runaway Music's Daniel Cutler calls his Toronto music publishing
business "...like an actor's agent." They promote their clients'
music for commercials, soundtracks, TV shows and films, and even
ring-tones. While royalties from a CD can take a year to reach
artists, a licensing deal can put $5,000 to $50,000 in their pockets
right away. That can mean the difference between macaroni and steak
for an independent band.
- Grant Dexter of MapleCore Ltd. launched maplemusic.com five years ago
as an online store for independent artists to sell CDs, concert
tickets and merchandise worldwide. It's given indie bands instant
international audiences. These days, competition for a spot on the
site is fierce.
Also in the new issue of Report on (Small) Business:
- An obscure location, no signage, no liquor license, $250 per person
prices, and service only a couple of nights a week. Chef Michael
Stadtlander's Eigensinn Farm is a lesson in how breaking the mold of
restaurant management can succeed. Mark Schatzker profiles
Stadlander's unconventional approach.
- Shelf Assured - Lessons from the successful in getting your product
onto the shelves of the major grocery stores.
>>
The Globe and Mail's small business web site and Report on (Small)
Business magazine focus on the fastest growing segment of the economy:
entrepreneurs. In the next five years, more than 100,000 new businesses will
launch in Canada. The Globe and Mail serves the unique needs of these
businesses with a wealth of online resources and dedicated coverage of small
business issues and stories at www.reportonbusiness.com/smallbusiness. The
magazine is distributed to members of the Canadian Federation of Independent
Business and via select home delivery issues of the Globe and Mail.
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Communitech: Entrepreneur Week 2007 Shares Secrets of the Bulletproof Startup
WATERLOO - Canada's largest celebration of entrepreneurial spirit kicks off September 28, 2007 offering practical advice and resources to help grow greater numbers of early-stage tech companies in Waterloo Region. This year's lineup features big names in business like Doug Hall of Eureka!Ranch fame, Denzil Doyle, chairman of Doyletech, Duncan Hill of Ventures West, Bill Tatham of NexJ Systems, Jim Estill of SYNNEX, Steve Traplin of FineLyne, and many more.
"The secrets of the bulletproof startup theme is about demystifying the culture of the entrepreneur," says Iain Klugman, president and CEO, Communitech: Waterloo Region Technology Association. "We're bringing in experts who've done successful startups to share their secrets with entrepreneurs in the Region. They're sharing insider information about what it really takes to be a successful entrepreneur. And they're doing it here because Waterloo Region, Ontario, Canada is the best place on earth to do a startup."
Entrepreneur Week 2007 features more than 12 events and conferences, loads of speakers, two tradeshows, 50+ venture resources, a ton of partners and thousands of entrepreneurs. Startup events are free for entrepreneurs. The full schedule is available at www.entrepreneurweek.ca.
Sept 28 - Entrepreneur Week Kickoff and LaunchPad Opening Oct 2 - Entrepreneur Week GALA dinner and inductions to the Waterloo Region
Entrepreneur Hall of Fame
Oct 1 - Start-up Camp: Eureka!Ranch with Doug Hall
Oct 2 - Start-up Camp: Life as an Entrepreneur with Ray Simonson, Software
Innovation, and Christian Zabbal, ghSMART
Oct 3 - Start-up Camp: Financing Roadmap with Tim Jackson, Tech Capital
Partners, John Baker, Desire2Learn and Duncan Hill, Ventures West
Oct 3 - Start-up Camp: Business Strategy with Bill Tatham, NexJ Systems
Oct 4 - Start-up Camp: Marketing and Sales with Steve Traplin, FineLyne
Oct 5 - Start-up Camp: Entrepreneur's Lexicon/Everything you ever wanted to
know with Jim Estill, SYNNEX
Also featuring:
Sept 29 - IMPACT Expo with Major-Gen (retired) Lewis MacKenzie
Sept 29 - barCamp Waterloo
Oct 2 - The Leading Edge Youth Entrepreneurship Conference
Oct 3 - Small Business Showcase
Oct 3 - Growing Your Business - Branding Milestones and The Entrepreneurial
Approach
Entrepreneur Week began as a means to support and inspire nascent and early-stage entrepreneurs. From its modest beginnings as a one-day event for 200 participants in 2003, it's grown into an eight-day celebration of the entrepreneurial spirit in Waterloo Region. More than 4,000 people took part in 2006.
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Generation5 Partners with RealNet Canada Inc. to Provide Retailers with Site Analysis Advantages
Retailers Get New Source of Advanced, Accurate and Reliable Data on $94
Billion of New Home Growth
TORONTO - Generation5 Inc., announced a partnership with RealNet Canada Inc. to provide RealNet's information on new homes to its Canadian geo-demographic intelligence customers.
"We are excited to be able to provide a more comprehensive offering" said
Generation5 CEO Milorad Krneta. "By partnering with RealNet we'll be able
provide our customers with insight into who's moving where in the dynamic
Canadian market... well before their houses have even been built."
RealNet's NewHomes Locator revolutionizes the way retailers make real
estate and new business investment decisions by providing them with accurate
data on new home developments. The service customizes RealNet's new home
market intelligence, used extensively by the home building industry for use in
a GIS environment used by most retailers. By coupling RealNet's new home
market information with Generation5's prediction engine, retailers will be
able to see who's likely to move into new homes and better quantify their
market opportunity.
"New home developments in suburban and intensifying areas are constantly
creating both opportunities and challenges for retailers" said RealNet
President George Carras. "RealNet is the official source of information to the
home building industry. This creative initiative will help RealNet further
assist retailers in making better decisions by leveraging RealNet's detailed,
proprietary information on over 322,000 new homes totaling over 547 million
square feet or $94 Billion".
The two firms will be hosting a breakfast seminar to discuss the
opportunities on Wednesday, September 26th at Ryerson University.
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Why Good Ideas Don't Make It and Bad Ideas Do
By Garrison Wynn
Why is it that some of the best ideas are never considered and idiotic
concepts that we know will fail are? How did AT&T decide to focus on the
picture phone and sell off the rights to the cellular telephone? Research
clearly showed that the number-one reason people placed a phone call instead
of showing up in person was speed and convenience. The number-two reason was
they did not want to be face-to-face with the person they were calling. If
you are at home on the phone in your underwear, do you really want people to
see you? (OK, some of you do, and you know who you are, but let's move on.)
Why did it take so long to get squeeze-bottle ketchup? Squeeze-bottle
mustard was on the market 20 years earlier! Were there really people who
believed that ketchup in a glass bottle was sacred and could never sink to
the lows of seemingly misguided mustard?
The issue is that some of us are just much better at getting people to agree
with us than others. It's why it took so long for people to wear seat belts
and yet pet rocks sold instantly. We interviewed the top 1% of the most
persuasive people in our research of 5000 top performers and found some
interesting information about getting people to see things your way,
regardless of how ineffective your ideas may be:
· Make sure the influential people with the biggest mouths are on your side
up front. You have people in every organization who have the ear of the
masses and can't shut up (and they never will) Get them behind your idea by
showing them how good they will look to others if they support your agenda.
Having a lot of people believe in what you do before you actually do it,
gives you a huge edge. It's like discussing the details of a great buffet to
a hungry audience 10 minutes before lunchtime. You pretty much had their
attention before you started talking.
I don't know about you, but all I ever wanted in life was an unfair
advantage.
· Find out what people value most before you start talking. People are much
more likely to listen to your ideas if you can prove you know what's
important to them first. Before your unleash your genius make sure you get
them talking about what's most important to them. A good question: "What
does success specifically look like to you?" What comes out of their mouth
can mean a whole lot more than what comes out of your mouth.
· Make sure your ideas are very clear. It does not matter how smart you are
if no one knows what you're talking about. You may need to have your top
expert teach their concepts to your top presenter. A lot of great ideas are
not considered because people don't want to admit they don't get it. Also
make sure your intelligence is working for you, not against you. A high IQ
can be frustrating when you encounter people who can't figure things out the
way you can. Don't be afraid to dumb things down a bit to have greater
influence. By trying to show how smart you are, you run the risk of being
labeled a poor communicator. The reason USA Today is the number-one
newspaper is not because of its superior journalistic viewpoints; no, it's
just written on a 6th grade level. If you can't understand USA today, you
may be too dumb to need news!
· Have a highly repeatable message. Some concepts have a lot of momentum
because they easily transfer from person to person. It is considered by many
to be the foundation of influence. Any idea that is easy to spread will have
a better shot at being supported as it makes its way through an
organization. The key is to have an element of bad news surrounding your
message. You may have noticed, "Good news does not sell newspapers." If you
turned on your television, and the lead story was "life is great and nothing
bad happened in the world today" you would not watch the rest of the news.
But if the headline was "Headless Body found in Topless Bar" you would sit
down, grab the remote and turn up the volume.
· Impact favors catchy language over concept. The world is full of great
ideas, concepts and outlines. But how well something is worded is directly
proportionate to how much people respond to it. So spending a lot of time
getting the right words in the most effective sequence is extraordinarily
valuable. Selling life insurance is much easier because we don't call it
what is really is "death Insurance". Sometimes the masses want the ugly
truth, though they will rarely write you a check for it
· Make sure you can explain the basic value in about 20 seconds. People buy
into what they can understand quickly. "The longer it takes you to explain
value, the more people think you don't have any." Show how it will make the
person(s) you are talking with look good personally. What's in it for them?
· Show the similarities first and differences second. The main reason people
don't want to change is that nobody wants to be a "senior beginner." When
things change, people are afraid their expertise will have less value-they
may not be as important to the organization as they used to be. Show how the
new way is similar to the old way first, and then the new way feels more
valuable.
This research showed that ideas have to be more than great. They have to get
supported by humans as they make their way toward implementation. Some
pretty weak agendas get moved forward because they are presented 10 times
better than an agenda that was …well … 10 times better.
About the Author:
Garrison Wynn helps people learn how to make the jump from being great at
what they do to understanding and developing the qualities it takes to be
chosen for the job. As a keynote speaker, advisor, and consultant, Garrison
has worked with some of the world's most effective corporate leaders and
salespeople, from multibillion-dollar manufacturers to top New York Stock
Exchange wire houses. He has a background in manufacturing, entertainment,
telecommunications, and financial services. For information on Garrison's
speaking or consulting, please contact: www.wynnsolutions.com.
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Work Less, Produce More: 5 Steps to Delegating with Authority
By Christi Youd
If you're one of the many business professionals today trying to do more in
less time, you know that delegation is a must. Unfortunately, the majority
of business people reveal that they dislike delegating. Either they believe
the delegated task will "fall through the cracks" and never get done, or
that it will get done, but not to their liking. As such, they refuse to
delegate anything to anyone unless it's absolutely necessary, and even then
they often opt to work longer hours rather than turn the task over to
someone else.
Realize, though, that not delegating causes more stress to you and leads
others to believe that you don't trust them or don't want them to take on
new responsibilities. That's when people view you as a "control freak" who
refuses to let anything go.
The good news is that effective delegation follows a simple process that
anyone can learn. And whether you're a manager overwhelmed with deadlines
and meetings or a business owner trying to stay on time with multiple
projects and travel schedules, the following five tips will enable you to
delegate effectively and be more productive.
1. Be committed to the full delegation cycle.
Proper delegation is actually a cycle. Think of it like the links of a
chain, where each link interacts with others. Every link has four points,
just as the delegation cycle does.
·The top of the link intertwines and comes away from the link above it. This
represents the task coming to you from some other source, such as a
supervisor or customer.
·The link then circles around and interacts with the links next to it and
below it. One side of the interaction represents you delegating portions of
the assignment to others.
·The other side of the interaction represents you following up to get a
report from the people you delegated to.
·Finally, the link completes the cycle and returns to its point of origin.
This represents you forwarding the report, decision, or findings to the
source that originally gave you the task.
Be sure to complete all four points of interaction with every assignment. If
you neglect any of these four points, the link is broken and the chain loses
its strength. That's when the delegation process fails.
2. Delegate in writing.
Often the delegation process breaks down because the person being delegated
to is unclear on the details of the assignment. And rather than ask you for
clarification (and possibly appear incompetent) the person sits on the
assignment hoping you'll give some additional clues about what you really
want. That's why you need to put every delegated task in writing.
The written document can be a simple e-mail or it can be something more
formal, such as a detailed process sheet. The purpose of writing the task
out is that it causes you to slow down enough and include all the details
someone needs to complete the task successfully. Additionally, your written
note provides clarification for the person who receives it. He or she can
refer back to your written instructions while doing the task to make sure
the work is being done right.
Yes, written delegation takes more time then verbal delegation. However,
remember that for every minute you spend writing out the details, you save
one hour in execution.
3. Train your team members to report back on time.
In your written instructions, be sure to tell people when you want them to
report back to you, both with progress updates and the final product. Be
specific. For example, rather than say, "Please give me regular updates on
your progress," say, "Please provide me a status update every Friday at 2
p.m. for the next two months, or until the project is completed." And
instead of saying, "Finish this by Wednesday," say, "Please complete this
task by noon on Wednesday." Being specific removes any guesswork and enables
your team to live up to your expectations.
When team members report back on time, make a big deal about it. Thank them
for completing the assignment and congratulate them for reporting back
within the timeframe outlined. Likewise, when they fail to report back on
time, make an even bigger deal about it. Even if they completed the task but
didn't report back to you with the final product, help them realize that
reporting back is every bit as important as getting the task done. With
every delegated assignment, you need to reinforce the importance of
reporting back in a timely manner.
4. Use a reminder system to ensure proper follow up.
Never delegate an assignment and completely leave it up to the other person
to make sure it gets done. Just as the person you delegate to needs to be
accountable for reporting in, you need to be accountable for following up.
Your reminder system can be your daily planner, a tickler file system, or
any other system that works for you. Place a note in your reminder system to
follow up with a team member if you have not received the report, update, or
task as requested. So if you give the team member the deadline of Friday at
2:00 p.m. for a progress update, then you enter into your own reminder
system to follow up with the person at 4:00 p.m. if he or she does not meet
that deadline. Give the team member the full opportunity to report to you
before you track the individual down for follow up.
Important: Only follow up when the person misses a requested update or
deadline. You don't want to train people that you will be following up with
them on a regular basis, as that leaves the task's responsibility with you.
Rather, you want to train them that they are expected to report back to you,
making them responsible for the delegated item. That's why you set the
progress updates and deadlines in writing. If they don't report as
scheduled, you must follow up. If they don't report and you don't follow up,
the delegation cycle is broken and the process fails.
5. Report back to the person you received the assignment from.
Just because you receive the delegated task back completed (and to your
satisfaction) doesn't mean you're done. Always remember to complete the
cycle by reporting back to the person who initially gave you the task. Tell
your boss the findings; give the customer the information he or she needed;
share your report with the Board. Keep the communication chain in tact so
others learn that they can trust you as well.
Delegate to Win
If you want to free up some of your time so you can focus on your core
duties or income producing activities, you need to delegate effectively. So
examine those tasks that are repetitive in nature and decide which ones
someone else can do. Then delegate effectively by writing out your task,
training people to report on time, doing proper follow up, and finally
completing the cycle and reporting your results. Taking the time to get the
delegation process right pays great dividends, in the form of increased
productivity, on-track company objectives, and reduced work-related stress.
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Guelph Company To Sign Historic Coffee Agreement With Ethiopia
Guelph - Representatives from the Washington and Ottawa Ethiopian Embassies will be in Guelph today to sign a historic trademark agreement with Planet Bean Coffee. The agreement developed after a prolonged battle between Ethiopia and coffee giant Starbucks over the trade mark rights to use the names of coffees originating in Ethiopia. Ethiopia is the birthplace of coffee.
In 2005 the Ethiopian government filed applications to trademark its
most famous coffee names, Sidamo, Harar and Yirgacheffe. Securing the
rights to these names would enable Ethiopia to capture more value
from the trade, by controlling their use in the market and thereby
enabling farmers to receive a greater share of the retail price.
Starbucks attempted to squash the application. A battle ensued
between the coffee giant and Ethiopia which was joined by
organizations led by Oxfam. Eventually Starbucks backed down.
"It's a little like Walmart deciding what the French in Bordeaux can
put on their wine labels," commented Bill Barrett from Planet Bean, "
the Ethiopians have been growing and drinking coffee longer than
anyone on earth, I think they should control the rights to their own
coffee origins."
Planet Bean will be the first Canadian coffee company to sign the new
agreement with the Ethiopian government allowing the coffee roastery
to use the names. The company is one of the first 100% certified
fair trade coffee roasters in Canada and has been purchasing coffee
from Ethiopia since 2002.
The signing will take place at Planet Bean, 259 Grange Road, Unit 2,
Guelph at 5 pm and include a traditional Ethiopian coffee ceremony.
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Boomers Seek Ways to Reduce Risk, While Younger Business Owners Seek Growth Opportunities
New survey reveals generational differences in technology priorities for SMBs
MISSISSAUGA, ONTARIO--(Marketwire - Sept. 17, 2007) - Age isn't the only characteristic that separates Boomers from younger business owners - they also have different attitudes toward technology, according to survey results released today by Ipsos Reid(i) on behalf of Microsoft Canada Co.
Fifty-nine per cent of experienced SMB owners (55+) believe "a security solution that ensures my data is safe and not at risk" is top of their list as the technology they can't live without to run their business. This age group is also more likely to resort to a "backup tool to ensure their business records are safely stored" (57%) and utilize the "contacts/address book in my email application" (47%) to keep track of business records within their organization.
On the other hand, younger generation entrepreneurs (18 to 34) place more emphasis on newer technology that can help generate strategic growth opportunities. This generation was most likely (53%) to say they can't live without a "website that helps raise awareness of my business offerings both locally and globally." They are also the most likely generation to say they can't live without "mobile devices to help employees stay connected" (50%). Finally, the younger generation wants to go beyond the basic contact/address book to ensure business records are safe; as many (38%) rely on customer relationship management software.
The survey found that two thirds (63%) of small and medium-sized businesses in Canada have what would be described as multiple age generations of employees within their business, and over half (52%) of all small business owners agree that "as small and medium business owners retire, technology will help sustain and grow their business for the next generation."
Lawrence Barns, CEO of the Canadian Association of Family Enterprise, agrees that technology can help the next generation business owner manage and promote business growth.
"Younger entrepreneurs are usually more focused on growing the business while the previous generation is thinking about transferring management or ownership," says Barns. "The key for SMBs is finding the right mix of technology - this is what will help them both grow and ensure that important knowledge transfer takes place."
Started over 27 years ago by Bob Simpson, Canadian SMB The Pool Shoppe continues to thrive today with the assistance of his daughter, Dana, who helped her father realize the value of technology and how vital customer information needs to be easily accessible to all employees.
"The success of our business is built on my father's strong, long lasting customer relationships," says Dana Simpson, The Pool Shoppe. "Since implementing Microsoft based technology we have been able to build on his efforts, allowing my dad to take a step back from the day-to-day management of the business while continuing to maintain and grow the information base and customer relationships he built over the years."
Considering the multi-generational landscape of today's small and medium businesses it is important for technology companies to offer solutions designed to meet the unique and changing needs of all SMB owners.
"Small and medium businesses play a vital role in Canada's marketplace as they continue to be a key driver in our economy," says Vu Ngo, SMB Segment Manager, Microsoft Canada Co. "Microsoft is committed to providing technology solutions to help continue this momentum and assist SMB owners in sustaining and growing their business for the next generation."
Additional survey results (all generations):
- 69% believe that "the next generation of SMBs use technology to increase profits and grow their customer base"
- 63% agree that a "younger generation of employees bring fresh insight on how technology can improve business productivity"
- 54% agree that "younger employees are generally more enthusiastic about technology"
- 57% believe "more experienced employees have more business savvy while younger employees have more technology experience"
(i) These are the findings of an Ipsos Reid poll conducted on behalf of Microsoft from August 10-August 27, 2007. For the survey, a randomly selected sample of 1,230 small and medium size businesses were interviewed online. With a sample of this size, the results are considered accurate to within ±2.8 percentage points, 19 times out of 20, of what they would have been had the entire population of business owners with 2-250 employees been polled. The margin of error will be larger within regions and for other sub-groupings of the survey population. These data were weighted to ensure that the sample's regional and employee size composition reflects that of the actual Canadian small and medium size businesses according to Census data.
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New Indie Festival Added to Homecoming Weekend
Guelph - There's an artistic twist to this year's Homecoming weekend with the launch of SharpCuts, an independent film and music festival featuring a number of University of Guelph community members.
The festival will offer a variety of entertainment on campus Sept. 22 and 23 from 10 a.m. to 10 p.m.
With programming on Johnston Green and in the McLaughlin Library and the MacLachlan Building, SharpCuts aims to provide a forum to profile the strong and emerging film and music scenes that thrive in Guelph and surrounding area, and to foster connections among those who share a love and appreciation for the arts, said SharpCuts founder Thomas Gofton, a filmaker who graduated from U of G in June.
"I'm blown away by the number of people who tell me this festival is something Guelph has been waiting for," said Gofton. "I hope it'll encourage people to take a leap to explore their creative side by thinking about some of the stories they'd like to tell through film and music."
Although the primary focus is Guelph artists, interest has been widespread, with submissions coming in from across southwestern Ontario, he said.
The weekend will feature film screenings, a filmmaking competition, live music and a number of industry-based workshops.
Special guests include Laura Bertram, a two-time Gemini Award-winning actor and U of G graduate, who will talk about her career in film and television, which spans two decades. Also on the roster are Academy Award-nominated documentary producer Erin Faith Young, who will give a workshop on making short films; U of G drama professor Pat Flood, an acclaimed set designer who will discuss production design; and Alex Ferrari, a Miami-based filmmaker and special-effects expert.
In addition, more than a dozen films produced by local filmmakers will be screened. They include works by Amanda Scott, a web designer in Communications and Public Affairs, and U of G students Nigel Gough, Chad Gill and Melanie Wills. Wills' film, called Five Degrees: Mini Prep, follows five U of G undergraduate science students as they conduct research and share their views on life and science.
The festival's musical lineup includes performances by Evil Genius, Tragedy of the Commons, the Randalls, Tiny Danza, ADA, the Show, Kid Coma featuring U of G Integrative Biology professor Doug Larson, Ambria, the Blind Dogs, the Voyd, March for Dawn, Tracenine, Fancy Girls Market, the Door to Doors and Burn Planetarium. Also appearing are solo acts Tim Tibbitts, Scott Normandy, Rebecca Taylor, Joel Morelli, Chris Golden and Emma Lee Rose Hogg.
There will also be a unique performance by the VOC Silent Film Harmonic, an act that performs musical accompaniment to complement the work of noted Canadian silent filmmaker Guy Maddin.
"Before artists, musicians or filmmakers can move up and reach a wider audience, they need support from their local community," said Greg Jackson, a third-year computer engineering student and guitar player with Burn Planetarium. "There are some pretty rocking bands taking the stage, so we're pretty excited to be part of this event."
To kick off the weekend, a pre-festival "Fright Night" of horror films is scheduled for Sept. 21 at 7 p.m. in Room 384 of the McLaughlin Library.
SharpCuts is supported by the Department of Athletics and Alumni Affairs and Development, as well as the City of Guelph, Ed Video Media Arts Centre and Lynnvander Productions.
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Canadian homeowners not buying into advertised benefits of green products
Majority of Canadians see "green" product labels as a marketing tactic
TORONTO - A poll of more than 1,200 Canadian homeowners conducted by Ipsos Reid on behalf of Icynene has found nearly two-thirds (63%) agree that when companies call a home building product green it is usually just a marketing tactic.
Yet, the poll also found that nearly a third of homeowners (30%) believe
they don't clearly understand the benefits of a product when it is advertised
as being green or environmentally friendly. The findings suggest homeowners
might need further education over green product claims such as the
cost-savings they deliver and how they minimize their carbon footprint.
Awareness supports acceptance
Increasing general awareness of environmental issues could be a good
place to start in driving understanding and acceptance of green products,
considering nearly a third (31%) of Canadian homeowners admit not knowing much
about environmental issues.
<<
Among those respondents in the poll who claim to be knowledgeable on
environmental issues, green acceptance appears to be significantly stronger:
- Only 56% agree that when a product is called green it is a marketing
tactic vs. 63% of the population as a whole
- Only 31% of these respondents indicate that they would not be willing
to pay more upfront for green building products vs. 40% of the
population as a whole
>>
Jon Eakes, Canada's longest-standing TV home improvement expert says
Canadians can also help alleviate their skepticism with products advertised as
green, by asking questions such as: what is the product's renewable content;
what is the product's environmental impact when it is produced and what
ongoing cost-savings can it deliver.
"Education will play an increasingly important role as more products
advertised as green become available to homeowners and claims become
potentially more confusing," says Eakes. "These products can make a valuable
contribution to the health and efficiency of our homes and environment if we
know how to evaluate them properly."
<<
Canadians more knowledgeable, less cynical than Americans
Results of an identical Icynene/Ipsos Reid poll with 1,200 U.S. homeowners
reveal some interesting comparisons with Canadians:
- More Canadians (70%) than Americans (63%) agree that they clearly
understand the benefits of a building product that is advertised as
green
- More Americans (70%) than Canadians (63%) agree that when a home
building product is called green that it is a marketing tactic
- Americans (44%) are slightly more likely than Canadians (40%) to
indicate that they are not willing to pay more upfront for green
building products, despite their potential environmental and cost-
saving benefits
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Apple and Starbucks Announce Music Partnership
Wirelessly Find and Buy Music at Starbucks
SAN FRANCISCO Apple® and Starbucks announced an exclusive partnership that lets customers wirelessly browse, search for, preview, buy and download music from the iTunes® Wi-Fi Music Store at Starbucks onto their iPod® touch, iPhone or PC or Mac® running iTunes while at a participating location. When a customer enters a participating location, their device will automatically recognize the iTunes Wi-Fi Music Store using a high-speed Wi-Fi wireless network with no connection fee or hotspot login. Customers will be able to browse, search and freely preview millions of songs, including a new “Now Playing” service which displays the name of the song playing in the Starbucks store at that moment, then easily buy and download songs or albums directly to their device. Prices and selection on the iTunes Wi-Fi Music Store are the same as on the regular iTunes Store. The service will make its debut at more than 600 Starbucks company-operated locations in New York and Seattle on October 2.
“Getting free access to the iTunes Wi-Fi Music Store and the ‘Now Playing’ service at Starbucks is a great way for customers to discover new music,” said Steve Jobs, Apple’s CEO. “Imagine walking into a participating Starbucks, hearing a great song, and being able to instantly download it onto your iPod or iPhone. We think this is very cool.”
“With this partnership, we’re bringing Apple’s leadership in digital music together with not only our retail footprint, but the unique Starbucks experience, to offer customers a world-class digital music experience,” said Howard Schultz, chairman, Starbucks Coffee Company. “Introducing this new service is a natural extension of our music strategy which only enhances the retail coffee experience for customers by helping them discover and acquire new music instantly.”
After its debut in New York and Seattle on October 2, the iTunes Wi-Fi Music Store will continue its national rollout to 350 Starbucks stores in the San Francisco Bay area on November 7; 500 stores in Los Angeles in early February 2008; 300 stores in Chicago in March 2008; and additional markets throughout the US later in 2008.
The iTunes Wi-Fi Music Store at Starbucks will run on the robust T-Mobile HotSpot Wi-Fi network which is available at participating Starbucks locations across the US.
With Apple’s legendary ease of use, pioneering features such as Cover Flow, integrated podcasting support, iMix playlist sharing, seamless integration with iPod and iPhone, and the ability to turn previously purchased songs into completed albums at reduced prices, the iTunes Store is the best way for PC and Mac users to legally discover, purchase and download music and video online.
Apple ignited the personal computer revolution in the 1970s with the Apple II and reinvented the personal computer in the 1980s with the Macintosh. Today, Apple continues to lead the industry in innovation with its award-winning computers, OS X operating system and iLife and professional applications. Apple is also spearheading the digital media revolution with its iPod portable music and video players and iTunes online store, and has entered the mobile phone market this year with its revolutionary iPhone.
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NewTire Industries Brings Green Operations to Kitchener
Waterloo Region - In a Region known for environmental leadership and as having an array of corporations leading green technologies, NewTire Industries, a newly established tire recycling operation today announces it has opened its first plant in Kitchener. The firm is expected to create about 15-20 jobs at the 27,000 sq foot facility.
Kitchener Mayor Carl Zehr welcomes NewTire saying, “This new firm is a great fit for the Grand River West Business Park. It will operate along side the light industrial and engineering firms already located there.” Zehr adds that there are about 60 additional acres available in the park for development.
The company’s CEO Viktor Besenschek says that Kitchener was the natural choice for the innovative recycling operation. “The area is central to large business centres and has the talented labour force to support the automated processes I will be utilizing at the new plant.” Reflective of the advances that have been made in the tire recycling industry, the company will store and process the tires within its state of the art facility.
Besenschek is no stranger to entrepreneurship as he has been a principal in a number of start ups over the years. He feels the Waterloo Region has significant support for new business and wanted to begin operations here. He saw an opportunity to offer a quality supply of steel-free crumb, a bi-product that can be used in making other rubber based products. “Industry sources estimate that there are some 10 million excess tires generated per year in Ontario alone and over 8 million stockpiled in landfill sites and other storage facilities. This will supply plenty of tires to recycle for various industrial and automotive parts production,” he adds.
Bill Elliot, Director of Business Development, Canada’s Technology Triangle Inc, says the Waterloo Region is a leader in environmental technologies with other companies such as Conestoga Rovers and Associates, Brock Solutions and Frontline Environment. Elliot commends Viktor for his perseverance in making this enterprise come to life. “We’ve been working on this deal for over three years and the company is a great fit for the Waterloo Region.”
The Waterloo Region is home to the Canadian Water Network and the Ontario Centres of Excellence for Energy and for Earth and Space Technology. There are also numerous University of Waterloo (UW) research facilities including the Atmospheric Science, Ground Water Research and Centre for Materials Technology. UW has excelled in providing excellence in educational training in environmental technologies and is known around the world for its global-class programs. “This steady flow of talent combine this with the significant research capabilities in basic and applied environmental issues are very attractive for new companies looking to locate,” adds Elliot.
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Take Ownership of Your Work and Your Life at The Franchise and Business Opportunities Show
TORONTO - North America's largest Franchise and Business Opportunities Show returns to Toronto for its 11th annual show September 8th & 9th, 2007 at the International Centre. Over 5,000 potential entrepreneurs looking to become their own boss or who are in search of the perfect business partner will explore the hottest new franchises and business opportunities available in Ontario.
The National Franchise and Business Opportunities Show showcases a large
variety of established franchises plus exciting ground floor opportunities.
Consumers have the unique opportunity to meet face to face with
representatives from the most profitable franchises that are looking for new
franchisees and business partners.
"Some of North America's best known storefront franchises in the retail,
food, and service industries, in addition to proprietors of thriving
home-based businesses, will be exhibiting throughout the weekend," says Fred
Cox Jr., Show Producer. "This is a must-attend event for any person who has
ever dreamed of owning their own business. This show offers consumers the
chance to ask key questions, compare and contrast all of the opportunities
that are now available. Getting to speak directly with potential business
partners is an unbeatable way to find the business that is perfect for you."
This event also provides valuable education, resources, and a wide range
of advisors and suppliers for future business owners in a section called "The
Entrepreneur Expo." This feature includes free daily seminars from reputable
and insightful professionals who have information that entrepreneurs need to
know. Topics include "How to Find the Business That's Right For You"; "Legal
Aspects of Buying a Franchise", and "Canada Revenue's Requirements When
Starting a Small Business."
The Franchise and Business Opportunities Show takes place Saturday,
September 8th & Sunday, September 9th at the International Centre - 6900
Airport Road, Mississauga, Ontario. Hours of operation are Saturday and
Sunday, 11am-5pm. For more information, visit www.torontofranchiseshow.com.
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NEW GROUND FOR GALLERY ON THE GRAND
Kitchener - Gallery on the Grand is growing into its name. After six years in a location on King Street North in Waterloo, Alison and David Burkett are building a new home for their gallery on the Grand River. Perfectly appropriate for a business built on beauty, the new gallery is on a property with wide-angle views of a scenic stretch of the Grand River and the local landmark, the arched Bridgeport bridge.
Enthusiastic about playing a role in urban re-development, Alison Burkett notes that “Gallery on the Grand is the first significant re-vitalization in Bridgeport for a long time. The neigbourhood is ripe for creative new developments, especially since the City (of Kitchener) has designated Lancaster Street for mixed uses. “
The Gallery on the Grand property is located on two acres in the heart of historic Bridgeport, situated beside Golf's Steak House. Architect Rick Reichard from SRM Architects is designing a 4,500 square foot gallery comprising a large display space and framing workshop on the main floor and additional display areas on a second floor mezzanine. Large windows at street level will showcase the interior space and artwork.
Gallery on the Grand' will re-locate to the Bridgeport location in January, 2008.
Joining Gallery on the Grand at 580 Lancaster is Enermodal Engineering. Designs are underway for a 15,000 square foot office building situated between the gallery and the Grand River. Enermodal is one of Canada's premier designers of “green buildings,” and the new office is targeted to attain a prestigious LEED Platinum designation as one of Canada's most environmentally appropriate buildings.
President Stephen Carpenter believes that the new office is a “wonderful opportunity for us to really practice what we preach as a company and as a community member.”
Gallery on the Grand is a fine art and framing gallery established in 2001, serving both residential and corporate clients. They were awarded iCON's “Retailer of the Year” in 2004.
Enermodal Engineering is a consulting firm committed to buildings and urban developments that are energy and resource efficient and has a professional staff of 60 in Kitchener, Calgary, Denver and Phoenix. Local green projects include the Waterloo Green Home, Green on the Grand office building, and the Waterloo Region Emergency Services Building.
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YOU'VE FALLEN. AND DON'T KNOW HOW TO GET UP
The Key to Surviving the Downtimes
by Monica Wofford
Leslie paid attention to the trends in the market. At one time she could
almost stand on the side of the road with a sign that said "For Sale"
and she could make her quota. Things were no longer that way and she, as
well as others in her industry were now having to work much harder and
much longer to make even the smallest sale. In fact, it seemed that many
industries were feeling this trend and the morale, attitude, and action
of employees all over was reflecting the apparent down economy.
Everywhere she went people complained; sellers were fearful of trying to
sell; buyers were fearful of making a big buy; and employees were
hearing it from consumers daily. Yet, as was the case in Linda's office,
all upper management focused on was the numbers. There was nothing being
done about the extra hours she had put in or the extra follow through
she had to do, or the downright struggle she faced in psyching herself
up to come to work another day.
The truth is our economy has shifted. It has gone back to normal some
would say. Others claim the GDP is still rising and job placements are
up, both good things. But when your staff starts to feel the crunch and
believe that things ARE bad, what do you think the impact on your
organization will be? Employees who feel their job is on the line may
give up caring what your business looks like. Employee surrounded by
negative customers or rejection day in and day out may begin to believe
all they hear and pass it on, accurately or otherwise.
The time is now to help those who feel they have fallen, to get up.
Change the morale from "it's all going down" to "we can turn things
around". Your efforts don't have to rhyme, but they may be the most
important thing you do to save your company, your department and your
employees from making a mad dash to the door for greener pastures. If
you feel your team has fallen. and doesn't know how to get up, try these
steps:
Rally the Troops
Much of what is begun as grapevine fodder in organizations is a function
of miscommunication. One look or one memo
can create an avalanche of damage control and attitude issues. Rally the
troops and openly discuss what is going on with your business. What are
the trends? What is affecting your business economically? Why are you
changing a product line or lowering or raising prices? If they are a
part of the process and have all the information they need to know,
employees are much less likely to create their own answers to keep from
feeling in the dark.
Refocus Training
Part of what helps an organization is training to keep up with the new
skills needed and new advancements made. However, training is a 51
billion dollar industry and much of what organizations offer is not what
will fix the problem. For example, time management training will not
help employees overcome the fear of continued rejection, which may be
the real reason they are not meeting their cold calling quota. A
refocused training plan that begins with a complete analysis of where
the problems lie may incur a slightly higher investment up front, but
will leave you with lasting results far after the downtimes have gone.
Get to Know Who They Really Are
Under stress, a key problem causing element when the media tells us the
economy is going bad, people will reach for and use traits and behaviors
that are not normally utilized. If an employee shows an attitude problem
when the stress is high and change is frequent, but not when times are
good, it is possible that mere raised awareness will alleviate the
problem. In fact, one profile tool and 90 minutes in our business has
been known to clear up days and hours of work in what could have become
a huge HR issue. The awareness of what an employee does under stress
will help you and that employee to be more rational and productive, at
all times.
Bring in an Outside Source
If you have children then you have seen what happens when they ask you a
question. You are just the parent and cannot possibly have any validity.
Yet if the neighbor or a complete stranger provides the same answer
you did to the same question, that outside, unfamiliar party seems to
have real insight! The same is true in your organization. The voices of
the familiar faces loose their value over time and when an outside
source comes in and shares similar information in a different way, their
credibility is automatically greater. Bring in a consultant, an advisor,
or a trainer that you trust to diagnose and deliver a solution to the
problems that you are facing in these times.
Re-Motivate Middle Management
No one seems to suffer more than those in the middle of any situation.
Middle management, when times are tough, gets it from senior levels in
asking for more numbers and better results. But, they also get it from
the employee level in complaints, attrition, or personal issues that
prevent performance. Give some thought to the middle managers in your
ranks who could use a little kudos, a little team spirit, and a little
pat on the back for frankly, being the glue that seems to hold it all
together.
Whether you believe times to be tough or just fine, the perception of
those you work with is the reality they face every day. What you do in
the downtimes shows character and strength and conviction of your
beliefs. It is easy to be happy and upbeat when things are good, but who
are you when the chips are down and how many people do you help to pick
up in the process. They say when you make it through the tough stuff
that it builds character, but you have to make it through it to see all
the new character you now have.
About the Author
Monica Wofford brings more than 17 years of experience as a business
consultant, trainer, and speaker to Monica Wofford International, Inc.
Her Orlando based training firm provides one on one coaching, profile
assessments and consulting on training problems to many Fortune 1000
companies. When asked what she does she often says "I save companies
approximately $2-5 million dollars in employee attrition costs over
about six months." If that is what you need, contact Monica personally
at www.monicawofford.com or in her office at by dialing (866) 382-0121.
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Put Your Business on Autopilot
By Alan Bayham
If you're like many small to medium-sized business owners, you love what you
do, but you may feel "trapped" in your work. You want the business to
continue after you retire, but because you have such a hands-on role in
nearly every aspect of the company, you wonder how you'll ever be able to
walk away. You dream of being able to take a month-long vacation, but you
fear the business would suffer without you there every day. And while you
love the financial rewards being a business owner affords, you wish you
could reap those rewards without having to do all the work yourself.
The real problem for many business owners is not the inability to walk away
from the office and leave work at work, but rather a lack of formal business
systems that would essentially automate the company's processes. But since
many business owners have always handled the business issues themselves,
they feel there's no need for systems. They believe that customers need the
personal interaction from them, and they have a hard time delegating tasks
and responsibilities effectively.
However, by simply systemizing their business and by creating policies and
procedures, business owners can break free from the chains that keep them
tethered to their desk. They can then focus on business building activities
and personal interests, rather than day-to-day work.
While the exact systems, policies and procedures you create will depend on
the nature of your business, following are some guidelines to keep in mind
when putting systems in place.
1. Set your priorities.
Often, business owners are so wrapped up in the day-to-day activities of
their work that they lose sight of what they really should be doing in their
leadership role. Therefore, take a time-out and ask yourself, "How can I
grow my business?" and "What activities are the most rewarding to me, both
professionally and personally?" You'll likely realize that in order to grow
your company and feel more personal satisfaction, you need to be spending
your time on such things as networking for new business, building client
relationships, planning the company's future growth, or simply enjoying some
time away from the business. Once you realize what you should be doing on a
regular basis, you can let go of the day-to-day tasks that your employees
can easily start to take over.
2. Make a list of your current activities.
Next, keep a journal of how you're currently spending your time at work.
What specific tasks are you doing? How much time are you spending on the
technical aspects of what your company produces or offers? How much of a
hands-on role are you taking? What percentage of your time are you spending
on strategic activities? You'll likely find that you spend the majority of
your time doing the same or similar tasks that you pay employees to do. Why?
Because most small business owners started as technicians in particular
fields and then decided to open their own firm or business. So while they're
skilled plumbers, graphic designers, computer programmers, etc. (and feel
most comfortable in that role), they lack business management and leadership
training. For most small business owners, evaluating on paper just how much
time they spend doing technical tasks rather than business-building
activities is a real eye-opener.
3. Delegate effectively.
Delegate all tasks not related to the list of what you should be doing,
created in step one. But don't hand someone a task and say, "do it." You
need to delegate correctly. That means giving the person clear directions
and being sure he or she understands what you want done, how much time it
should take, how much money it should take, what processes you want the
person to follow, and when the task is due. While you should make yourself
available for questions, you should not have hands-on involvement with the
task. Follow up with the person in writing, reiterating the agreed-to task
and all the details of the task. When you complete this step, you will have
systemized your first process!
4. Get everyone involved.
Putting processes in writing like this applies to everyone in the company.
It needs to happen laterally as well as vertically. Think of it like
creating an owner's manual for each position. Have each person list out all
the tasks his or her position is responsible for. Consider that someone in
the payroll department would detail how to run payroll, how to pay the
withholding taxes, how to process 401K deductions, etc. The goal is that if
that person were out sick or to suddenly quit, another person could pick up
the process description sheet and perform the job. Every person, from the
CEO to the janitor, needs to go through this process for every single aspect
of his or her job.
One important point here: Be sure the written processes are based upon a job
description and not based upon a person. You can't have systems based on
what Mary or John does. It needs to be based upon the actual job description
for John's position. That way, if/when John leaves the company, you don't
have to find someone just like him to do the job (a virtually impossible
task). You need to be able to replace people easily.
5. Share the systems company-wide.
Once something is written down and systemized, put it into a policy and
procedure manual. Also, have people cross-train for different positions so
they can step in when needed, even if it's just to help out during a crunch
time. Finally, since all the tasks are tied to specific job descriptions,
also make sure they're tied to that person's performance evaluation. That
will ensure that the task is done according to the prescribed system every
time.
Systemize Your Company's Success
While the process of creating systems company-wide may seem overwhelming,
remember that you don't have to do it all at once. Systemizing your business
is a long-range project, not something you can do in a week. Start by
systemizing just one position and then move onto another. Once you do have
one thing systemized, be sure to re-evaluate your system on an annual basis
to see if you need to make changes based on new events, information or
regulations.
By taking the time to systemize your company, you'll have a more efficient
business and will be more effective in your leadership role. You'll actually
have time to do things you enjoy and that are important to the business.
You'll be able to focus on things that will make your company more
successful and will be able to reap the profits from your business even when
you're not physically there. Begin the systemization process today and
you'll enjoy the rewards for years to come.
About the Author:
Alan Bayham is a sought-after business coach and consultant, and the
president of Bayham Consulting, LLC. With a Masters Degree in Organizational
Management, he is a Licensed Professional Business Coach with more than 30
years of experience in leadership, management and marketing training. He has
worked with companies ranging from small-and medium-sized businesses to
Fortune 500 companies. For more information, contact Alan at 504-259-8682 or
at abayham@bayhamconsulting.com.
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CRA: Wheels Fly Off $8.1 Million GST Scam Involving Businessman and Phantom Cars
VANCOUVER, BRITISH COLUMBIA - Michael Wolfe was sentenced August 27, 2007 by the Supreme Court of British Columbia after being convicted on April 20, 2007, of seven counts of Goods and Services Tax (GST) fraud and failure to remit GST. Wolfe was sentenced to two years less a day in prison and fined $6.9 million.
A Canada Revenue Agency (CRA) investigation found that between 1996 and 1998, Port Chevrolet Oldsmobile Ltd. (Port), and its Director Michael Wolfe, received or attempted to receive $8.1 million in GST refunds as part of an auto export scam. Port claimed to have purchased over 1,600 brand new vehicles at cost plus GST from an unrelated company, Rags To Riches Motorcars Ltd. (Rags). The key to the scam was that the vehicles did not actually exist; the transactions were created on paper only. Port would then "re-sell" the fictitious vehicles back to Rags without charging GST, claiming they were destined for export. Port then filed GST returns requesting credits for the amount of GST paid to Rags for the purchase of the vehicles. These returns resulted in sizable re= funds for Port.
When people or corporations are convicted of tax evasion, in addition to any fines imposed by the courts, they are still obligated to pay the full amount of federal and provincial taxes owing, plus interest and any civil penalties that may be assessed by the CRA.
"The Canada Revenue Agency is responsible for collecting the taxes that governments levy to pay for the many public services and social programs that Canadians enjoy," said Agency Commissioner William V. Baker. "The sentence imposed by the courts in this case is a reminder of the serious consequences for anyone who deliberately evades their tax obligations or attempts to use the tax system to defraud their fellow citizens."
The information in this news release was obtained from the court records.
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CFFB Annual General Meeting and 2007-2008 Program Launch
Register for this special event today!
Event details
Featured Family Business Story: Trillium Metal Stamping
Guest Speaker: Ginny Dybenko, Dean of WLU School of Business & Economics
Location: The Waterloo Inn and Conference Centre
Date: Friday, September 21st, 2007
Time: 7 - 10am
Highlights
-Casually network with CFFB friends and members - Access professional advice and information on issues relevant to your family business be sure to check out our GOLD and SILVER corporate partner resource exhibits - Ginny Dybenko will offer an economic perspective for the year ahead and will highlight what is happening around us that will affect the family business community in the Greater Waterloo Region - Trillium Metal Stamping will share what makes their family business unique and what they have so proudly achieved over the past 25 years - Roundtable Information Session learn the philosophy, rationale and commitment of joining a CFFB Roundtable group. There is a group that is perfect for each member of a family business as well an exclusive group for family business advisors
Who should attend
Anyone directly or indirectly involved in a family business as well as professional service providers who work with family businesses. This event is open to the public.
Invite a guest
Do you know someone who could benefit from the Centre for Family Business?
Our members would agree that personally experiencing one of our monthly Breakfast Seminars is the best way to truly appreciate the quality and value of CFFB. First time guests are able to take advantage of a complimentary guest pass to an upcoming breakfast seminar of their choice! Please contact our office to request your pass: 519 749 1441, info@cffb.ca
Register for this event
Simply respond to this email and indicate the names of the participants that will be joining us, sign-up online through our secure website or download and print a PDF to send by mail or fax. PLEASE REGISTER AT LEAST ONE WEEK IN ADVANCE.
For more information please contact:
Jill Weaver
Administrative Director
jweaver@cffb.ca
Phone: (519) 749-1441
Fax: (519) 749-9087
www.cffb.ca
Centre for Family Business
Conrad Grebel University College
140 Westmount Road North,
Waterloo, ON N2L 3G6
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Start Me Up: A Look at New Entrepreneurs
in Canada in 2004
CIBC World Market Report - Over the past two years, more than 25,000 small businesses began operations an impressive performance considering it occurred along with robust labour market activity. Almost half of those entrepreneurs will stay in business for more than five years. Regionally, British Columbia has had the greatest startup growth in the past two years, followed by Alberta. Looking at the types of businesses created, science and health-related, financial services and sales and service fields have been the most popular sectors for new entrepreneurs.
To read the complete 2004 report go to:
http://research.cibcwm.com/economic_public/download/sup-06172004.pdf
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There's a Fortune in Failure
By Gary Bradt
It took Thomas Edison over a thousand tries to get the light bulb just
right. Yet how many of us give up if we don't nail something perfectly the
first time out? The best baseball hitters in the game fail approximately two
out of every three times they step up to the plate. Still, how many of us
won't step up and try something new unless we can be assured of success
first? The problem is how we think about ourselves in relation to failure
and its consequences. In this article, I'm going to challenge you to change
the way you think about failure, and, in the process, change the way you
think about yourself.
Failure can be the fast track to success if you recognize and use it the
right way. It's all in how you choose to size it up. Following are five ways
to think about failure, and how to manage it. Embracing these concepts will
help insure your long-term success in all of your endeavors, both in
business and in life.
1. Define failure as learning. When a toddler falls down, do we say, "Man,
they really messed up!" or rather "Wonderful, they're learning to walk!" Yet
when we fall down - blow the sales pitch, get passed over for promotion,
lose our jobs, for example - often we exclaim, "I failed!" Worse yet, we may
define ourselves as failures. Better to view failure as a temporary and
necessary step on the way to where you want to be. Just like falling down is
a predictable and inevitable process for the toddler learning to walk, so
too are occasional failures along the way to success in whatever you
attempt. In fact, it's hard to improve if you don't fail, because failure
delineates clearly where the opportunities for improvement lie. So, when you
do fall down, don't label yourself a failure. Instead, recover quickly from
the temporary disappointment by asking "What can I learn from this? What
worked and what didn't? How can I do it better next time?" Then, follow the
toddler's example: get up with a smile on your face and try again, knowing
you are better for the experience.
2. Manage expectations, yours and theirs. Sometimes the problem with failure
lies in unrealistic expectations when trying something new. We expect
everyone to embrace the new strategy after a single roll out meeting. We
expect the new model-year car to perform as well as the old one that hadn't
changed for several years. We assume customers will flock to our latest and
greatest product immediately. Rarely, however, are such scenarios the case.
John Kotter tells us leaders exponentially under-communicate the need for
change. Newly revised product lines often have bugs, and wary customers
often have to be convinced over time that what we offer meets their needs
and interests. Perception about failure on the back end can be reduced or
eliminated by managing expectations on the front-end. Begin new ventures
with optimism tempered by realism, and help your constituents - colleagues
and customers - do the same. Anticipate there will be problems, and let
everyone know you will be ready to solve them. That way, when problems do
arise, they will help reinforce your credibility versus damage it. And,
problems won't lead you and others to assume you've failed. Rather, problems
will be viewed for what they are - road signs pointing the way to progress.
3. Stop trying to be perfect. Sports psychologist Bob Rotella wrote a
helpful little book called Golf is not a Game of Perfect. Golf is not a game
of perfect, and neither is business nor just about any other venture you
might imagine. Trying to be perfect can keep you from trying new and
untested methods for reaching your goals. The valuable experiments that
ultimately will lead to success will never happen if you are afraid to
attempt them in the first place. In a vain attempt at perfection, we might
freeze up and keep whatever natural talent we have from taking over. Rather
than strive for perfection, strive for action; bold, resolute action in the
direction of your goals. You can make mid-course corrections as you go, but
you'll never have the chance if you never get started. Aiming for perfection
is fine; expecting it, however, is unrealistic. Let your unrealistic
expectations of perfection go and your results will start to flow.
4. Manage fear before it manages you. Perhaps nothing holds us back as much
as fear. Fear is our natural protection against threats to our physical
survival. Too often however, fear gets triggered when physical survival is
not an issue. No one is gong to die if his or her promotion doesn't come
through. Physical harm won't follow if your idea gets shot down at a
meeting. You won't lose an appendage if you return from your sales call
empty-handed. Heck, even getting fired doesn't mean it's the end of the
world. Just because fear often gets triggered in these situations doesn't
mean you have to succumb to it. Gather yourself, take a deep breath, tell
yourself you're okay, and go about taking your next step forward, whatever
it may be. Don't let your autonomic nervous system convince you're about to
get eaten by a tiger when you're not. Learn to control your fear or it will
end up controlling you.
5. Stay in the moment. What if? can be a very useful question for
anticipating scenarios and stirring creativity. "What if we doubled market
share next quarter? What if we could take the best aspects of our
competitor's products and roll them into ours? What if we could use our
expertise to aid the less fortunate in our community?" Good questions all.
Unfortunately, too often our internal dialogue goes more like this: "What if
I say something dumb at the meeting and everyone laughs and decides I'm
stupid? What if the economy takes a turn for the worse? What if we get
bought out and I lose my job?" We begin to imagine negative What If
scenarios and put so much mental energy into them that we have little left
over for more positive endeavors, and failures mount. To counter this trend,
notice when you are becoming anxious. Then, notice your thoughts. Likely,
you have mentally raced ahead to some scary place that doesn't exist. Bring
yourself back to the here and now. Ask yourself, "What's going on right
here, right now?" It's likely not nearly as bad as what you were imagining.
Dealing with the realities of the moment will help you avoid creating
unnecessary failures in the future.
A Final Word
If fear of failure is holding you back from pursuing your dreams or
accomplishing your goals, challenge yourself to think again. Specifically,
rethink how you think about failure itself, and its relationship to your
self-concept. Often, failure is the first and necessary step toward
discovering our fortune; it points the way to success. Perhaps Henry Ford
put it best: "Failure is simply the opportunity to begin again, this time
more intelligently."
About the Author:
Dr. Gary Bradt is one of today's most popular speakers on the leadership
circuit, addressing corporate audiences around the world on the issue of
change and success. His clients include IBM, General Motors, American
Express, General Electric, eBay, FedEx and NASA. Dr. Bradt's new book, "The
Ring In the Rubble: Dig Through Change and Find Your Next Golden
Opportunity," is available in bookstores everywhere. For more information on
Dr. Bradt's book or speaking, please contact: www.ringintherubble.com.
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Major support initiative for entrepreneurs - Canada's new government to organize Business Contact event in Saguenay-Lac-Saint-Jean
SAGUENAY ,QC - (Jonquière borough) The Honourable Jean-Pierre Blackburn, Minister of Labour and Minister of Canada Economic Development, today announced that a Business Contact event will be held this coming September 6th in Saguenay. A first for the Saguenay-Lac-Saint-Jean region, this initiative, organized in partnership with the Centre québécois de développement durable (CQDD), will seek to encourage entrepreneurial activities among business leaders and promote dialogue aimed at bringing about innovative solutions to regional issues.
Business Contact is, first and foremost, a forum for discussion on the
challenges facing entrepreneurs and other business community stakeholders. The
event is also intended to raise greater awareness about the programs and
services the Government of Canada has to offer small and medium-sized
businesses (SMEs). Moreover, this initiative serves as an ideal opportunity
for obtaining customized advice and finding practical solutions.
"Designed in collaboration with local stakeholders to reflect economic
development issues of regional concern, Business Contact is intended for
entrepreneurs wishing to transform today's challenges into opportunities for
growth. This initiative is perfectly in line with the determination of
Canada's new government, as outlined in our Advantage Canada strategic plan,
to support the dynamism of our enterprises and foster their success," stated
Minister Blackburn.
"The CQDD is proud to join Canada Economic Development in bringing this
Business Contact event to Saguenay-Lac-Saint-Jean. Held under the banner of
expertise-sharing and networking, this event should help SMEs increase their
strategic capabilities and thereby seize the opportunities for growth that
come from incorporating principles of sustainable development into their
business practices," explained CQDD President Raymond Rouleau.
Business Contact Saguenay-Lac-Saint-Jean will offer a broad range of
informational and entrepreneurial activities, including conferences on such
themes as business development for SMEs, sustainable development and human
resource management. The event will also include the Business Floor, an
information, leadership and consultation fair tailored to the needs of
entrepreneurs and socio-economic stakeholders that will feature numerous
experts from the public, private and university sectors, among them some
20 representatives of Government of Canada departments and agencies serving
SMEs. Furthermore, Business Contact will serve as a unique opportunity to
promote the region's enterprises and to encourage networking among the many
participants during the business luncheon.
Minister Blackburn stressed the importance that the region's
entrepreneurs and other economic stakeholders widely attend this September 6th
Business Contact. "It is my hope that this not-to-be-missed event will pave
the way for numerous development initiatives in the Saguenay-Lac-Saint-Jean
region," he concluded.
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Toner and Ink-Jet Telemarketing Operation Fined Over $800,000
TORONTO - The Competition Bureau announced August 20, 2007 that a Toronto telemarketing operation working under the names Business Supply Centre and National Supply Centre (company 1462986 Ontario Inc) has been fined $804,308 for its role in a deceptive telemarketing scam that sold toner to businesses, not-for-profit organizations, churches, schools and government agencies across Canada.
"Deceptive telemarketing scams have a negative impact on organizations, competition and the Canadian economy," said Andrea Rosen, Acting Deputy Commissioner of the Competition Bureau. "The Bureau is committed to combatting this criminal activity and encourages organizations to report any incidents to PhoneBusters, Canada's national anti-fraud call centre."
This represents the Competition Bureau's fourth conviction relating to deceptive telemarketing this year, with total fines reaching $3,354,308.
Andrew James Wilson, the registered Director of the company, pleaded guilty on behalf of himself and the company to contraventions of the telemarketing provisions of the Competition Act. The Ontario Court of Justice handed Wilson a 15-month conditional sentence, and both Wilson and the company are prohibited from engaging in any form of telemarketing for a period of 10 years. The scam generated over $4-million in revenues during a six-year period.
Telemarketers convinced victims to pay exorbitant prices for refilled and remanufactured cartridges by creating the impression that they were representing the victims' regular suppliers of toner and/or ink-jet cartridges, and by making false statements regarding price increases and discounts that created the illusion of cost savings.
Throughout its investigation, the Bureau worked with The Toronto Strategic Partnership. Members include the Toronto Police Service, the Ontario Provincial Police, the RCMP, the Ontario Ministry of Government Services, the U.S. Federal Trade Commission, the U.S. Postal Inspection Service, the UK's Office of Fair Trading, as well as the Competition Bureau. The Competition Bureau is a member of five international law enforcement partnerships, all of which are dedicated to combatting mass marketing fraud.
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Florida inventor going "green" with new technology
By Arlene Satchell
Pompano Beach inventor envisions a future powered by his Cyclone Green Revolution Engine
For more than 35 years, Harry Schoell has built a reputation for design and innovation in the marine industry. The Pompano Beach businessman has had a knack for invention since childhood.
At 12, he carved boats out of packing crates and plywood. By 16, he was the lead designer in his father's boat-building company. Two years later, Schoell helped design a hull shape used by boat-builder Wellcraft. And by 22, he had patented a design for speedboats.
"Talent is an art that you're born with, you either have it or you don't," Schoell said in a recent interview.
With no formal engineering or design training, natural talent and skills learned from his father launched his boat-building career and shelved plans for college.
Today, Schoell is busy with his latest invention, the Cyclone Green Revolution Engine, developed by Cyclone Power Technologies Inc., a company he formed in 2004.

The Cyclone is an external combustion, heat-regenerative engine. With low emissions and exhaust, it is environmentally friendly and more efficient than traditional internal combustion engines, Schoell said.
Given market demands for alternative fuel sources and fuel-efficient vehicles, Schoell said it's the right time for the new engine.
The Cyclone could reduce dependence on petroleum and fossil fuels with its ability to run on ethanol, biofuel, diesel, gasoline and kerosene, said Wilson McQueen, Cyclone Power's vice president of sales.
"You could even mix them together in the same tank with no ill effects and you can even run this engine on vapor fuels like propane, methane and natural gas, " he said.
With no oil pump, radiator or catalytic converter, the engine should cost less to make, operate and maintain and is beyond the "proof of concept stage" said Schoell, who is now focused on licensing the technology to manufacturers primarily in the transportation, agricultural and heavy equipment sectors.
When Amir Abtahi first learned of the engine he didn't take it seriously.
"We get a lot of calls from people saying the energy crisis is going to be over with their inventions, so we're often very skeptical," said Abtahi, associate professor of mechanical engineering at Florida Atlantic University in Boca Raton.
In October 2004, Abtahi and a colleague did a technical evaluation of the engine and found it to be an "unbelievable improvement on an old idea."
But analyst Phillip Gott, director at Global Insight in Waltham, Mass., warns against buying into "inventor's enthusiasm."
Gott said the external combustion engine concept is fundamentally flawed and there's weakness in its heat transfer process. With 30 years in the automotive industry specializing in technical and competitive advantages, he's skeptical about its viability.
But Gott said they might have uncovered technologies that are of value and with components that havelicensingpossibilities, the engine should not be discounted.
Last month, Schoell met with parties considering licensing a lawn mower application to run on propane gas. Other future uses for his engine may include household generators and forklifts.
"We see the future where there is no more internal gas or diesel engines at all," McQueen said.
The U.S. military has shown interest in the engine for tank operations, and a licensee in Coconut Creek, Advent Power Systems Inc., has been working with U.S. Army procurement officials on generator uses, McQueen said.
Advent's CEO and president, Phillip F. Myers, saw the engine on display at a Society of Automotive Engineers trade show and was intrigued by its characteristics.
"It was superior to anything I had seen before and has the realistic potential of replacing diesel and gasoline engines in whatever applications it's used in," said Myers, an industrial and systems engineer with a doctorate from Harvard Business School.
In March 2006, Advent became the exclusive licensee of the Cyclone for U.S. military generator applications and last month signed another license for its use in U.S. Postal Service vehicles.
"We have large and ambitious plans, but the technology and market needs supports this and we are looking forward to a successful outcome," Myers said.
© 2007, South Florida Sun-Sentinel
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Patent Filings Rise In East Asia, US And Europe As Poor Countries Lag: UN Report
“Inventors are filing more patents than ever before, with Japan and the US receiving almost half of the 1.66 million registrations annually, a UN report said Friday.
Filings in China and South Korea, too, are becoming more popular, as local and foreign companies seek to exploit the potential of new technologies in those territories …the World Intellectual Property Organization (WIPO) said.
But the agency said data for 2005 … showed applications in most other developing countries flat or falling, reflecting a widening gap between the technological haves and the have-nots. …With the exception of South Africa, almost no applications were lodged in Africa. …” [Associated Press/Factiva]
Reuters adds that WIPO Deputy Director General Francis Gurry “…said the new figures showed fast growth in filings in electricity and electronics, as well as telecommunications, pharmaceuticals, cosmetics and medical technology. …
India, however, has not similarly boosted its participation in the patent system. Applications from Indian residents fell 8 percent in 2005, from 2004, a period when Chinese filings rose 42 percent, Indonesian filings rose 17 percent and South Korean filings rose 16 percent, according to the WIPO figures.
Gurry said India's technological scene had not translated into a jump in patents, but a drive to open new patent offices should trigger an increase in filings in five years. The agency is also working to develop a multilingual search engine in response to a recent surge in applications filed in Japanese, Korean and Chinese. …” [Reuters/Factiva]
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| Corporate Express Canada to Acquire Davenport Office Inc.
Acquisition Expands Corporate Express's Position in the Ontario Market
MISSISSAUGA, Ontario - Corporate Express Canada, Inc., part of the Dutch-based Corporate Express NV, announced the signing of a share purchase agreement to acquire Davenport Office Inc. (operating as Basics Office Products), an office supply and furniture distributor in Ontario.
Corporate Express Canada is a leading business-to-business supplier of
office products, furniture, facility supplies and computer products and
services, printing and forms management and promotional merchandise and other
similar products. In North America, Corporate Express has 2006 sales of
approximately $4.9 (US) billion.
Davenport Office Inc. is an independently owned contract office supply
and furniture distributor in Canada, with annual sales of approximately
$71(Canadian) million. Davenport Office is also the largest dealer for Basics
Office Products Ltd., a national buying group in Canada.
The acquisition supports Corporate Express's strategic objective of
continued growth in Canada. Through this acquisition, Corporate Express Canada
will further improve its ability to serve customers in the Ontario market. The acquisition is expected to close in the next 30 days.
The combination of Corporate Express and Davenport Office represents
significant benefits to customers, employees and the combined sales
organization.
"It was clear to us from the beginning that Davenport Office was a high
quality business, with a superior reputation in the marketplace," said Rick
Toppin, President of Corporate Express Canada, Inc. "We are very excited about
this acquisition and proud to welcome our new associates and customers to
Corporate Express Canada."
"We are extremely pleased to join the Corporate Express family," said Jim
Dillon, President of Davenport Office Inc. "Corporate Express is a great fit
culturally for Davenport Office, both for our customers and our associates."
"Making this integration seamless for both Davenport and Corporate
Express customers is our top priority," said Michael Zahra, President of
Corporate Express Canada's Ontario Division. "Both Corporate Express and
Davenport Office share a passion for service excellence, and I look forward to
bringing our two organizations together."
Corporate Express Canada, Inc. is a wholly owned subsidiary of Corporate
Express NV, one of the world's largest business-to-business supplier of
office, facility and computer products and services. Corporate Express
Canada's product offering includes office and computer supplies, imaging and
computer graphics supplies, office furniture, document and print management,
desktop software, promotional products, facilities supplies and other similar
products. Corporate Express Canada has operations in 18 facilities, including
8 distribution centers located in Calgary, Alberta; Edmonton, Alberta;
Dartmouth, Nova Scotia; Boucherville, Quebec; St. John's, Newfoundland;
Vancouver, British Columbia; Winnipeg, Manitoba and Mississauga, Ontario.
Corporate Express Canada employs over 1,300 people, approximately 350 sales
and customer service representatives and owns over 70 delivery vehicles. The
Company's Web site address is http://www.CorporateExpress.ca.
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How can a business about things so small be so big? What started with a five-hundred square foot, second floor office with one computer and four shelves of products has developed into a flourishing business. Currently, Minimus.biz has overgrown its 10,000 sq. ft. warehouse facility and is currently undergoing expansion plans.
Minimus.biz is the brainchild of the Shrater family, an idea born while on a family vacation more than three years ago. The Shraters decided to launch Minimus.biz and pioneered the concept of a one-stop-shop for travel-sized items, filling an untouched business niche. The online store offers a variety of categories of travel size and individual size items, including personal care, pharmacy, food, and domestics.
In addition to the retail business, Minimus.biz also offers a wholesale and fulfillment division for numerous markets. As a one-stop-shop, they are able to penetrate various markets that many other travel-sized products are having a hard time reaching as their distribution channels are not set up for these markets.
In August of 06, when the UK terror scare prompted the TSA to impose strict guidelines for toiletries carried onto airplanes, Minimus.biz was in a perfect position to service the new demands of traveling customers. As it turns out, the TSA guidelines were the same as those set Minimus since the beginning and all of the products offered on their website met TSA's new 3 ounce rule. Additionally, they immediately responded to the new restrictions by offering free shipping to hotels in advance of arrival, and also added on the service of a free quart-sized Ziploc bag packed with the toiletries ordered by customers.
Previously, when Hurricane Katrina hit, many government agencies, companies, and charitable non-profits clamored to purchase toiletries, but with the lengthy application and shipping procedures with most larger companies, goods were going to take too long to reach the needy people. Thus, many of them turned to Minimus.biz, who was able to provide immediate turnaround on getting goods out the door through their lean, non-bureaucratic operations philosophy.
The market for travel sizes extends well beyond the average traveler. Minimus has branched out into many other related services. They have developed a unique partnership with the national non-profit military support group Soldiers†Angels, which provides aide and comfort to all of the armed forces and their families. Through donations, they have sent hundreds of thousands of care packages to deployed soldiers, helping the wounded at most military hospitals and aiding military families in need. Minimus.biz supplies them with toiletry items at wholesale prices, and then provides fulfillment services to assemble, package, and ultimately ship them to places like Iraq, Afghanistan, Africa, Korea, and Germany. Minimus provides the warehouse space free of charge.
One of the most unique customers has been NASA, which has purchased several products from Minimus.biz in January of 2006, and again in February of 2007, to spice up meals on the Space Shuttle and International Space Station. NASA ordered several different packets of condiments. |
Kitchener Mom in the running for Canada's Top Mompreneur
Karem Kalin, owner of Smiles Made Easy, has been nominated for the SavvyMom Mompreneur of the Year Award. This award celebrates great ideas and innovative solutions developed by Canadian moms. The winner, Canada's top Mompreneurâ„¢, will be voted by the general public and will be rewarded with an $18,000 prize package of cash and business services to help take her business to the next level.,
Kitchener - Smiles Made Easy was founded by local mom Karem Kalin in 2003, when her first son was just 1 year old. Kalin has created an award winning line of note cards that prompt senders to complete thoughts like "Can you believe we...", "I have fun when we...", and "You're a great...". The cards can be made inspiring, reminiscent, romantic or just plain goofy. "Too often we think we need to buy someone the 'perfect material gift', when what we really need to do is tell them why they're so special to us in the first place", says Kalin. Thought cards make it simple and stylish to do just that.
Smiles Made Easy has moved from a kitchen table operation to a hot and growing business. In only 4 years, Smiles Made Easy can be found in stores nationwide, has won the 2006 Best Product from iParenting Media, has been featured in over 50 media spots including Canadian Living and Breakfast Television, and was selected for the Primetime Emmy gift bag.
"I am ecstatic with the growth of Smiles Made Easy" says Kalin. "My initial goal was to have my product in 10 stores by the end of the first year. I reached that goal by the first month! It really motivated me to move forward." Kalin says seeing other moms turn a simple idea into a successful business encouraged her to give it a shot.
"Winning the Mompreneurâ„¢ of the Year Award would mean a great deal to me" Kalin says. "The cash and business advisory services would give me the opportunity to grow my business even further and allow me to work with people who know what they're talking about! Being a one women show and wearing all hats - on a shoestring budget is a challenge. This award would allow me to take Smiles Made Easy to the next level."
Nominees with the most votes from the public win. To vote for Smiles Made Easy visit www.smilesmadeeasy.com where you can easily click and vote. Voters are also eligible to win prizes.
Smiles Made Easy thought cards can be found in stores nationwide or online at www.smilesmadeeasy.com. The cards are available in 5 themes: I Love it When..., Remember When..., You're a Great Mom because…, I Have Fun When..., and I am Proud When.... Each theme has 15 different note cards with envelopes and are packaged in small colourful hinged tins. A single tin costs $8.99.
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Wave of ownership changes impending for Canadian medium-sized enterprises
Business transitions here twice as likely to stay in the family compared
to global average
TORONTO, and KELOWNA, BC - An enormous number of Canadian businesses are poised for ownership transition in the next decade, according to Grant Thornton LLP practitioners. In reviewing global trends toward ownership change among medium-sized privately held enterprises, the firm found that half of these owner-managed businesses expect an ownership transition in the coming years. Grant Thornton advisers urge these companies to ensure that transition plans are put in place to protect assets, investments and employees.
These findings are the result of the latest International Business Report
(IBR) from Grant Thornton. In the report, 28% of privately held businesses
around the world are expected to change hands within the next ten years.
Canada's much higher percentage of 50% is surpassed only by South Africa (52%)
and New Zealand (51%).
"Our findings show an overwhelming expectation of change in the structure
of privately held businesses in the coming years," says Alex MacBeath, CEO of
Grant Thornton LLP in Canada and Global Leader of Privately Held Business
Services for Grant Thornton International. "With this in mind, business owners
need to start planning for the future and take professional advice on how to
best plan an exit from the enterprise. Interestingly, in the more established
western economies we are seeing a strong trend of private businesses coming to
the end of their current life cycle, which we feel will occur in less
developed economies in the coming years."
This has profound implications for the Canadian economy and the Canadian
workforce as according to Statistics Canada almost one quarter of Canada's
workforce is employed in a medium-sized enterprise (24%).
Another unique aspect of Canada's placement in the global report is the
relatively high proportion of owner-managers who intend to maintain family
ownership. Thirty-three percent expect the transition to stay in the family,
compared to the global average of 15%.
According to Jim Mills, National Leader of Family Enterprise at Grant
Thornton, "This is perhaps due to the fact that Canada is essentially a large
country made up of a lot of small communities. These communities breed family
businesses; and those businesses are the engine that drives the Canadian
economy." Mills, also a Tax Partner, says, "The Canadian tax system, properly
applied, makes succession relatively painless. This paves the way for
non-traditional familial succession options."
The survey of 7,200 business owners in 32 countries also uncovered that,
of those businesses expecting to change hands, 25% will do so within the next
two years. Globally, over the next decade, the majority of privately held
businesses expecting a change (48%) anticipate that it will occur in the next
five years.
Globally, a trade sale (in which a business is sold to another in the
same sector) is the most likely future of a privately held business (25%),
followed by private equity/bank finance (20%), and management buy-out/buy-in
or mergers (both at 16%). Sale or transfer to a family member is the expected
outcome for 15% of these businesses internationally; however, there remain
exceptions to the rule in countries such as Canada.
Andy Langer, Partner with Grant Thornton Corporate Finance, says, "There
are more creative alternatives for a partial sale of the business available
today than ever before. Such a structure can facilitate some degree of capital
protection, or taking some cash off the table, while providing opportunity and
capital for the ongoing growth in the business, which may be especially
critical if some degree of family ownership is an important element of the
future."
Mr. MacBeath concludes, "When we consider the number of these businesses,
and their importance to the Canadian economy, the successful planning for
ownership transition is of national concern. Regardless of how today's
owner-managers choose to exit their businesses, they owe it to themselves,
their employees and stakeholders to ensure the best possible outcome for
everyone through wise planning and expert counsel."
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