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2007 Archive
Human
Resources
2006 - Feb 5
Feb 6 - Apr 2
Apr 3 - May 23
May 23 - Jul 27
Jul 28 - Sept 24
2006 Archive
Human
Resources
Jan 1 - March 27
Mar 28 - May 15
May 16 - June 16
June 16-Sept 11
Sept 12 - Oct 23
Oct 24 - Dec 1
HUMAN RESOURCES
Payroll employment, earnings and hours August 2007

In August, the average weekly earnings of payroll employees* increased $1.13 from July to $772.59. The year-to-date growth, calculated as the average of the first eight months of 2007 compared with the average of the same eight months in 2006, was 3.1%.

In Canada's largest industrial sectors, earnings grew for the first eight months of 2007 in manufacturing (+3.6%), health and social assistance (+3.4%), educational services (+0.9%), and retail trade (+0.2%).

Nationally, the number of occupied payroll jobs climbed 16,100 to 14,336,400 in August. Growth among the provinces varied, with Newfoundland and Labrador (+1.7%) and Alberta (+0.4%) recording the strongest gains.

The industrial sectors showing the strongest employment growth in August were mining, oil and gas extraction (+2.0%), and real estate and rental and leasing (+1.5%).

Since December 2006, the biggest gain in payroll jobs has been in construction (+5.2%). Overall, payroll employment has grown 118,700 payroll jobs since the beginning of the year (+0.8%).

The average hourly earnings for hourly-paid employees was virtually unchanged in August at $19.01. The average weekly hours for hourly-paid employees was unchanged at 31.2 hours.

*seasonally adjusted

Sierra Systems Names Steve Pattison Senior Vice President, Marketing and Business Development

VANCOUVER, BRITISH COLUMBIA - Sierra Systems Group Inc., a leading information technology and management consulting services company, has appointed Steve Pattison as senior vice president, marketing and business development.

"Steve has a proven track record in driving the business and corporate development strategies for IT companies," said Joe Campbell, Sierra Systems president and chief executive officer. "His success in building strategic partnerships, achieving market differentiation and leadership and increasing customer pipeline and revenues will help Sierra Systems in our plans to proactively scale our operations to meet the needs of our customers."

"Over the course of its 41-year history, Sierra Systems has developed a solid reputation for delivering IT solutions, management consulting and managed services to customers in the private and public sector. I'm excited to be a part of a company committed to creating a broader and deeper service offering to our customers and is well-positioned to take advantage of the opportunity in this rapidly growing market," Pattison explained.

Mr. Pattison's career has included executive roles with companies including Media Publisher, Inc., Interwoven Inc. and Documentum (acquired by EMC Corporation). Earlier in his career, he also worked as a senior consulting manager with PricewaterhouseCoopers. He holds an MBA from Wharton School of the University of Pennsylvania and a bachelor of science in business, MIS and marketing from the University of Minnesota.

Since 1966, Sierra Systems Group Inc. has been enabling enterprise success by delivering superior information technology and management consulting solutions. Through our extensive experience in management consulting, solutions delivery and managed services, Sierra Systems has emerged as a trusted advisor to many leading private and public sector organizations across North America. With offices in Austin, Calgary, Edmonton, Fredericton, Halifax, Hartford, Los Angeles, Olympia, Ottawa, Seattle, Toronto, Vancouver, Victoria and Winnipeg, our consultants are never far from our clients. In justice, health, government and various other industries, Sierra Systems continues to win exciting engagements in the face of stiff competition. Visit us at www.SierraSystems.com.

Base Salaries for Administrative Professionals To Grow in 2008

Those With Industry Knowledge and Advanced Skills in Greatest Demand

TORONTO - Starting salaries for administrative professionals across the country are expected to rise an average of 4.3?per?cent in 2008, according to the just-released 2008 Salary Guide. The increase is a result of continued demand for highly skilled administrative and office support employees, business expansion, and a competitive hiring environment.

The 2008 Salary Guide is based on an analysis of the thousands of job placements managed by the company's North American offices.

"To attract and retain skilled candidates, many companies are increasing their speed to hire and offering enhanced salaries and benefits packages," said Lara Dodo, vice-president with OfficeTeam. "As hiring mistakes are costly, companies remain stringent when targeting and evaluating applicants to ensure they possess the necessary skills and experience, and are a fit for their organizations."

Skills and Attributes in Demand

In addition to industry background and technical expertise, hiring managers seek administrative professionals with strong interpersonal skills, and who show initiative and commitment to ongoing education. Employers also seek candidates who are multilingual and can communicate with colleagues, vendors and customers in other countries.

Industry Trends

The construction, natural resources and financial services industries are showing strong demand for administrative professionals. Since compensation varies by geographic region, the Salary Guide provides regional variance data to help hiring managers adjust starting salaries for specific markets.

Other key findings from the OfficeTeam 2008 Salary Guide include:

- Mortgage assistants will see average starting salaries of $34,000 to $42,000, a 8.2 per cent increase over 2007.

- Senior executive assistants can expect base compensation to rise 7.7 per cent, to the range of $46,000 to $62,500.

- Receptionists will see salaries in the range of $27,000 to $34,250, an increase of 5.2 per cent.

- Base compensation for project co-ordinators will increase 4.7 per cent, to the range of $35,750 to $47,000.

- Average starting salaries for entry-level administrative assistants will increase 4.7 per cent, bringing base compensation to the range of $27,750 to $33,750 annually.

- Data entry specialists can expect starting salaries between $25,750 and $31,250, an increase of 4.1 per cent over 2007.

The Importance of Certification

Professional certification and specialization can further increase base compensation, as companies continue to seek job candidates with specific expertise. OfficeTeam research shows employers are willing to offer an average of 7 per cent more to candidates with designations such as Certified Administrative Professional and Certified Professional Secretary, and an average of 11 per cent more to those who possess the Microsoft Office Specialist certification. Multilingual applicants can command starting salaries as much as 16 per cent higher than candidates who speak only one language.

Starting salary information in the OfficeTeam 2008 Salary Guide is based on the thousands of job orders handled in North America each year by OfficeTeam staffing managers. Continuing or ongoing salaries are not reported since many factors - such as seniority, work ethic, performance and training - impact a full-time employee's compensation as a work history develops.

Businesses across Canada consult the OfficeTeam Salary Guide each year to determine starting salaries for administrative staff.

2008 Legal Salary Guide

Starting Salaries for Lawyers and Other Legal Professionals Projected to Increase

TORONTO - Average starting salaries for legal professionals in Canada are projected to rise 4.3 per cent, according to the just-released Legal 2008 Salary Guide. The largest increases in base compensation are expected for lawyers with 10 to 12 or more years of experience and first year associates at large law firms.

Robert Half Legal Salary Guide is based on extensive research, as well as employment data gathered from Robert Half Legal offices throughout Canada.

"Across Canada, hiring activity has increased as many law firms continue to build up practice areas and corporate legal departments address growing workloads and regulatory compliance issues," said Charles Volkert, executive director for Robert Half Legal.

"The need for professionals with specialized expertise, coupled with a declining supply of law school graduates, has created a competitive hiring environment. As a result, many law offices are willing to pay higher salaries for in-demand skill sets," Volkert said. "Job seekers will see the greatest gains in compensation at large law firms, many of which are intensifying their recruiting and retention efforts."

Positions in Demand

According to research, average starting salaries for lawyers are expected to rise 6.4 per cent in 2008. Lawyers with 10 to 12 or more years of experience will see the greatest gain in compensation. Those working at large law firms are expected to see an 8.6 per cent increase in base compensation to the range of $198,000 to $270,000 annually. First year associates at large law firms (75+ lawyers) will earn between $79,000 and $90,500 per year, a 7.3 per cent increase over 2007 projections. Lawyers with four to nine years of experience at large firms will see starting salaries rise 6.9 per cent, to the range of $121,000 to $217,250 annually.

Law clerks/paralegals can expect average starting salaries to rise 3.3 per cent in 2008. The base compensation of midlevel law clerks/paralegals with four to six years of experience at large law firms is expected to increase 4.2 per cent, to between $46,500 and $64,500 annually. Senior executive legal secretaries with 12 or more years of experience at large firms will see starting salaries in the range of $49,750 to $67,250, a 4.0 per cent increase over 2007 levels.

Average starting salaries for legal administrators and office managers in large law firms are expected to increase 4.0 per cent, to the range of $63,250 to $93,750.

Corporate Lawyers

In-house lawyers will see average gains of 4.8 per cent over 2007 levels. First year associates can expect annual base compensation to rise 4.9 per cent to between $56,250 and $71,000. Starting salaries for licensed lawyers with 10 to 12 or more years of experience will rise 7.0 per cent, to the range of $163,750 to $216,250 annually.

Other key findings from the Robert Half Legal 2008 Salary Guide include:

- In-house senior/supervising law clerks with seven or more years of experience will see average starting salaries increase of 5.1 per cent, to the range of $48,500 to $69,750 per year.

- Starting salaries for junior legal secretaries with one to two years of experience at a large firm are projected to rise 4.1 per cent, to between $34,500 and $41,500.

- Compensation for contract administrators is anticipated to increase 4.0 per cent, with starting salaries averaging $48,500 to $88,750.

HOW TO AVOID THE 5 ‘LAWS OF DEFEAT’ OF BUSINESS LEADERSHIP

Book Review - Even the most successful business leaders make mistakes, sometimes minor missteps, other times poor judgment which sends a business reeling and forced to play catch-up to recover. Organizational strategist and leading business consultant Steven Feinberg, who has helped major companies such as Wells Fargo, Visa and Sun Microsystems, says mistakes don’t ‘just happen,’ but are the direct result of poor timing, interaction errors, perceptual problems, and organizational deficiencies.

“These mistakes are based, in one way or another, on what I call the 5 Laws of Defeat,” says Feinberg. “Knowing what to avoid when it comes to leading is just as important as knowing what to do.”

Feinberg, author of The Advantage-Makers: How Exceptional Leaders Win by Creating Opportunities Others Don’t, identifies the 5 Laws of Defeat as:

1.) Opportunity knocking – do not disturb

“Opportunity myopia,” notes Feinberg, happens when narrow thinking rules behavior. “Leaders get so focused on established goals, they often miss opportunities because they don’t understand the strategic context in which they can see a way to win.”

Feinberg cites Sears as a classic example. Sears passed on the opportunity to purchase the Home Depot chain because of their own financial problems, without seeing the value of the proposal to acquire Home Depot.

2.) Perceptual bias – we think we are thinking, but are we?

“One of the easiest mistakes leaders make is confusing perception with reality; they don’t see what they don’t want to see,” says Feinberg. “Stepping back, removing oneself to see a true picture of your decision making is difficult to do. In my work, I make leaders aware of perceptual biases and errors that cloud clear, accurate judgment.”

3.) Competing against yourself – at cross purposes

“Businesses shoot themselves in the foot by competing against themselves, and they are rarely aware of it,” adds Feinberg. “Some examples include: pushing for growth while pushing for cost savings; promoting innovation but punishing mistakes; giving mandates to people in your organization, but not giving them adequate decision-making authority to carry it out.”

4.) Stuck in your persistence – making sticky problems stickier

“The adage: ‘If at first you don’t succeed, try, try again’ isn’t always good business,” notes Feinberg. “We can get stuck in our own persistence, whether repeated interpersonal conflicts or pushing projects we believe in, even though they are not working after multiple attempts. The road to hell is paved with mishandled interactions. Recurrent problems leave clues–the repeated attempted solutions that don’t work. Changing the game, by first stopping the game is a good initial move.”

5.) Reactive tendency – playing to avoid losing

“When a leader is outcome-oriented, the emphasis is on achieving the outcome; you play to win rather than complaining or blaming circumstances,” says Feinberg. “Reactive mishandling of situations almost always guarantees lower outcomes.”

“What I call ‘Advantage-Makers’ are those rare leaders who win more often because they know how to consistently transform challenging situations into the best possible outcomes,” notes Feinberg. “They see opportunities where others see problems, influence outcomes where others are stuck, and create advantages where others are challenged. move forward when others are stuck. If you are not an Advantage-Maker you will probably lose to someone who is.”

Dr. Steven Feinberg, author of THE ADVANTAGE-MAKERS: How Exceptional Leaders Win By Creating Opportunities Others Don’t, has spent more than thirty years applying the study of human behavior to performance efficacy and has advised senior executives on key leadership, team, and organizational issues, with an emphasis on advantage-making. Clients range from Fortune 500 firms to start-ups including Wells Fargo, Visa, Citibank, Symantec and Sun Microsystems. Dr. Feinberg graduated magna cum laude from the State University of New York at Buffalo, received an MSW at Tulane University, and his PhD from Professional School of Psychology, San Francisco. He is on the faculty of the University of San Francisco’s Department of Organizational Behavior and Leadership.

Co-Worker Woes: Tips for Dealing with Unprofessional Colleagues

TORONTO - In many office environments, employees have less than collegial relationships, a new survey shows. Twenty-nine per cent of respondents recently surveyed said they work with someone who is rude or unprofessional on the job. Of those, 68 per cent felt co-workers frequently behave badly -- and not just to the people who report to them. More than half (59 per cent) of all workers surveyed said their boorish colleagues are equal-opportunity offenders, upsetting subordinates, peers and superiors alike.

The survey was developed by OfficeTeam, a leading staffing service specializing in the placement of highly skilled administrative professionals. The interviews were conducted by an independent research firm and include responses from 532 full- or part-time workers 18 years of age or older and employed in office environments.

"Most employees will encounter an unpleasant colleague at some point, and how they interact with these co-workers can affect their careers," said Diane Domeyer, executive director of OfficeTeam. "Tactfully handling challenging personalities requires strong interpersonal skills and diplomacy, which can help someone stand out for all the right reasons."

Unfortunately, many professionals may have to put their interpersonal skills to work, since not all supervisors can be relied upon to prevent employees from clashing. Almost one-quarter (23 per cent) of respondents felt their managers weren't effective at dealing with unprofessional co-workers.

Coping with Unpleasant Colleagues

Although nobody likes working with someone who is inconsiderate or unkind, the survey suggests those who have been in the workforce the longest may have built up immunity to bad behaviour. Among respondents, 35 per cent of those age 65 or older said inconsiderate co-workers should be tolerated as long as they are good at their jobs.

"Those who have spent a lot of time on the job may be more effective at negating problem behaviours," said Domeyer. "The fact is, while you cannot always control others' behaviour, you can control your own reactions to it." The following are the most common types of difficult co-workers, and OfficeTeam's tips for coping with them:

The Belittler - Belittlers routinely tear others down in order to build themselves up. Put-downs, demeaning remarks and disparaging comments are common trademarks of this person.

Coping strategy: Your confidence is the Belittler's weakness, and he or she will back off if you stand up for yourself. Try refuting a Belittler's criticism by asserting yourself, using facts where possible. For example, if he or she puts down one of your ideas, say, "It's something that's worked for X, Y and Z, and it's also more cost effective than what we're doing now."

The Credit Thief - Insecure about their status, Credit Thieves boldly steal your ideas and grab the glory when a project is successful. Curiously, they're nowhere to be found when things go wrong.

Coping strategy: Keep a written record of your activities and accomplishments. Give your manager regular status reports about the projects you're working on, and don't hesitate to correct misperceptions (for example, "Actually, I did the research; John helped input the data.").

The Saboteur - Saboteurs have a knack for leaving colleagues in the lurch. Similar to the Belittler, they like to make others look bad. Their tactics aren't always overt, so you may not realize you're working with a Saboteur until a critical deadline arrives. Then, you find you're unable to complete your part of the project because the Saboteur has withheld important information.

Coping strategy: Be sure your supervisor or project manager knows the roles and responsibilities of each team member, and insist on regular progress reports so that Saboteurs can't take advantage of lapses in oversight.

The Rumormonger - Rumormongers like drama and often spread half-truths or lies by talking behind others' backs. This is an especially dangerous type of co-worker because he or she has the ability to tarnish your reputation.

Coping strategy: The best defence is to avoid engaging in any kind of gossip -- remember that anything you say can be held against you. If the Rumormonger starts swapping stories with you, say only good things about your colleagues and excuse yourself as quickly as possible.

The Slacker - This person may try to pass off tasks to other staff members. The Slacker often claims he or she is "too busy" to help out yet will make time for water cooler chats and web surfing during office hours.

Coping strategy: Be sure this person carries his or her weight on project teams by documenting the responsibilities of each member of the group and asking for regular status reports. Hold everyone accountable for their portion of the project, and be firm with deadlines.

For Second Year, Ernst & Young Named A Top GTA Employer

TORONTO - For a second year in a row, Ernst & Young has been recognized as one of Greater Toronto Area's Top 50 Employers for 2008. This designation acknowledges employers in the Greater Toronto Area (GTA) that are trailblazers in their respective industries in offering extraordinary places to work.

"Our people are our biggest asset and we have created progressive programs to address both their personal and professional needs," said Karen Wensley, Canada's People Team Leader for Ernst & Young. "This includes many benefits that continue to attract attention from potential employees. We offer a competitive vacation day plan, extended summer weekends, fitness benefits and numerous family-friendly policies such as subsidized back up child- and elder-care. We thrive as a firm by putting our people first."

Flexible work arrangements, inclusiveness networks, gender equity initiatives, and positive corporate social responsibility programs are just a few of the many work arrangements at Ernst & Young. Other popular benefits include a concierge service that will book travel, run errands, and many other initiatives that focus on meeting our people's needs.

"A great example of our response to the needs of our people is when we decided to add three additional paid days off, we turned to our people for insight on when those days should be," Karen explained. "They told us they preferred extra days off in the summer when the entire office is closed, ideally attached to a long weekend."

The firm has also received recognition by:

- Financial Post's 2007 list of the Ten Best Companies To Work For

- Canadian Business magazine's list of "The Best Workplaces in Canada" (10th out of 50 companies)

- Today's Parent magazine's annual list of the "Top 10 family-friendly employers"

- Working Mother magazine's top-10 list of "Best Companies for Working Mothers" >>

Ontario needs transparent and open government

TORONTO - Ontario's Information and Privacy Commissioner, Dr. Ann Cavoukian, is sponsoring a special luncheon Wednesday, October 31 to help focus attention on Ontarians' right to know what elected and appointed officials are doing - and why.

"Government accountability is the cornerstone of democracy," said the Commissioner. "For citizens to participate meaningfully in the democratic process - and be able to hold politicians and bureaucrats accountable - they have to have access to the information held by government."

The October 31 luncheon, co-sponsored by the IPC and the Toronto Regional Group of the Institute of Public Administration of Canada, will feature a panel - moderated by Dr. Cavoukian - that includes Justice Sidney B. Linden, the recently appointed Conflict of Interest Commissioner; André Marin, Ontario's Ombudsman; and Jim McCarter, Auditor General of Ontario.

The panel will explore a variety of issues related to Ontarians' right to know, including what is working and, more importantly, what is not, when it comes to government openness and transparency.

The luncheon is being held at the Dominion Club, at King and Yonge Streets, Toronto. Advance registration is required. For ticket information e-mail to info@ipc.on.ca and registration information will be e-mailed to you.

Competition Among Employers Intensifies: 2008 List of Canada's Top 100 Employers is Released

TORONTO - The new 2008 list of Canada's Top 100 Employers has been released in the midst of the tightest labour market in a generation. Now in its 8th year, the annual competition recognizes the employers that are industry leaders at attracting and retaining employees. The competition is organized by Mediacorp Canada Inc., the nation's largest publisher of employment guides and job-hunting periodicals.

"We've written about the approaching labour shortages for several years," says Richard Yerema, who heads the editorial team on the Canada's Top 100 Employers project. "Well, the shortages are now here and employers are competing for talent like never before."

To develop this year's Top 100 list, Mediacorp examined the recruitment histories of over 72,000 employers across Canada that it tracks for various job-hunting periodicals, including its online search engine for new jobs in Canada, Eluta.ca. From this initial group, Mediacorp invited 10,000 of the fastest-growing employers, plus 4,000 other companies and organizations in industries that Mediacorp editors wanted to examine more closely, to apply for this year's competition. Employers were asked to complete an extensive application process that included a detailed review of their operations and HR practices. Over 1,800 employers started this year's application process.

In reviewing each employer, Yerema and his team considered eight criteria: (1) Physical Workplace; (2) Work Atmosphere & Social; (3) Health, Financial & Family Benefits; (4) Vacation & Time Off; (5) Employee Communications; (6) Performance Management; (7) Training & Skills Development; and (8) Community Involvement. The editors' internal grades for each of these areas - and the full reasons for each employer's selection - are published annually in Canada's Top 100 Employers and summarized online at Eluta.ca. These criteria have remained the same throughout all eight editions of the Canada's Top 100 Employers project.

In choosing the finalists for this year's competition, Mediacorp editors considered how each employer compared to others in its industry. This year's list includes large and small employers from a range of industries, offering varying benefits and working conditions. The common thread that runs through the finalists is that each is an industry leader. This year, Mediacorp editors also considered three emerging areas of interest: diversity and inclusiveness programs; initiatives to assist new Canadians and recent immigrants; and projects that integrate environmental awareness into an organization's culture. The editors' choices for Canada's top employers in these three specialized areas will be released in spring 2008.

"We're now seeing best-of-class recruitment and retention practices spreading far beyond the industries where they started," says Tony Meehan, Publisher of Canada's Top 100 Employers. "Employers in one industry are cherry-picking innovative benefits seen in other industries more quickly because increasingly they are competing outside their industry for talented employees."

Job Seekers Continue to Shift Towards the Internet

Job seekers are steadily increasing their use of the internet as a key part of their job search, The Conference Board reported today. In the most recent survey of workers who searched for a job between January and September 2007, 73 percent reported using the internet compared to 66 percent of job seekers in the same time period in 2005.

"The Internet has become the most popular method of job searching," said Gad Levanon, Economist at The Conference Board. "Newspapers are still popular as a major job search method, but job seekers reported using them less, dropping from 75 percent to 65 percent between 2005 and 2007."

Job Seekers Continue to Shift Toward the Internet

* Most job seekers continue to use more than one method in searching for a job. Online and print ads were not mutually exclusive and are still the most frequently used methods of exploring job openings. However, over half (51%) of job seekers reported networking through friends and colleagues as part of their job search. About one quarter (24%) responded that they used other methods, such as employment agencies.

How Job Seekers Look for a Job — Internet is the most popular method in 2007

* The research shows that the Internet is being used for a variety of job search functions, from gathering employer/job information (59 percent of job seekers), submitting resumes and applications (57 percent), to posting resumes on a website (40 percent), and signing up for email notifications (30 percent).

In September 2007, there were 4,270,000 online advertised job vacancies according to The Conference Board Help-Wanted OnLine Data Series™ (HWOL). There were 2.78 advertised vacancies online for every 100 persons in the labor force in September. The HWOL data series reports monthly on the sum of the number of unduplicated online job vacancies. The latest release is available here on The Conference Board website at http://www.conference-board.org/economics/indicators.cfm.

The data on job search methods is based on a nationally representative sample of 5,000 households surveyed monthly for The Conference Board Consumer Confidence Index and is conducted on behalf of The Conference Board by TNS.

Survey: Meeting Work Deadlines Most Essential Attribute For Team Members

TORONTO - When it's the bottom of the ninth and the bases are loaded, every baseball team needs a player who can come through in the clutch. According to a new survey, workplace teams are no different. Thirty-nine per cent of executives polled in Canada said meeting deadlines is the most important characteristic of a team player, followed by whether a person was pleasant to work with (31 per cent),

The poll included responses from 100 senior Canadian executives - including those from human resources, finance and marketing departments. It was conducted by an independent research firm and developed by Accountemps, the world's first and largest specialized staffing service for temporary accounting, finance and bookkeeping professionals.

Executives were asked, "Which one of the following is the single most important characteristic of being a team player?" Their responses:

Meets deadlines .................. 39%
Is pleasant to work with ......... 31%
Supports his or her manager ...... 17%
Avoids politics .................. 10% v Don't know ....................... 3%
----
100%

"The term 'team player' has been used so frequently that it's lost much of its meaning, but it essentially refers to honouring obligations and being supportive of co-workers," said Max Messmer, chairman of Accountemps and author of Managing Your Career For Dummies(R) (John Wiley & Sons, Inc.). "These attributes have always been important, but they're especially valuable now, given the amount of collaboration required in today's workplace."

Accountemps offers these tips for becoming your work team's most valuable player:

- Develop a winning game plan. Set realistic goals and expectations by establishing roles and responsibilities for each member of the team up front.

- Keep your eye on the ball. Prioritize projects so you spend the majority of your time on activities that most directly affect the bottom line, rather than those you can easily check off of your to-do list.

- Take one for the team. Don't play the blame game if something goes awry. Instead, focus on correcting the problem and moving forward. Your willingness to acknowledge mistakes when appropriate will encourage personal accountability in others.

- Play fair. Give credit where it is due, and be generous in your praise. Be sure to thank unsung heroes who contribute to a project's success.

- Avoid throwing curveballs. Do your part to minimize office politics by engaging in open communication and fostering an atmosphere of mutual trust and respect.

Sears Canada Holds First-Ever National Hiring Day on Thursday October 11

TORONTO - Sears Canada Inc. plans to hire approximately 5,000 new seasonal employees for the 2007 Christmas season. Today the company will hold its first-ever national hiring day at its retail stores across the country.

"The Christmas time period is a fun and exciting time to work in retail," said Ethel Taylor, Senior Vice-President, Full-Line, Store Planning and Presentation, Sears Canada Inc. "We're very excited about our first-ever national hiring day and we know we will attract individuals who are hard working; enjoy a team environment and who want to work for an employer who cares about the community where it does business."

Job seekers interested in learning more about employment at Sears should visit their local Sears department store or Sears Home store, on Thursday, October 11, 2007.

Sears stores will set up designated hiring centres in the store/mall to answer questions and accept applications and resumés.

Workers more optimistic than employers about salary increases for 2008

MONTREAL - Workers in Quebec appear to be more optimistic than their employers about salary increases for the coming year. These are the findings of a CROP-ORHRI survey of Quebec workers and a survey of employers conducted by eight prestigious compensation consulting firms.

Workers expect a 3.9% increase in 2008

According to the CROP-ORHRI survey, Quebec workers expect an average 3.9% increase in 2008. When broken down by gender, this percentage climbs to 4.4% for men, compared to only 3.3% for women.

"Women's more pessimistic expectations seem closer to reality. In the same survey, women reported a 2.8% increase in 2007, versus 4% for their male co-workers. These figures show that despite the progress made, there's still some way to go before men and women achieve parity in the workplace. And that's true for both their position in the organizational hierarchy and overall working conditions," commented Alain Desgagné, CIRC and chair of the ORHRI board.

The survey also revealed that 13% of respondents don't expect any change next year, while 10% hope for an increase of 10% or more.

Quebec employers prepared to consider an increase of 3.1%

In a study conducted for the Order by eight compensation consulting firms, Quebec employers said they would be prepared to agree to a 3.1% increase next year, a figure somewhat lower than the Canadian average of 3.5%.

In Quebec, technical and administrative employees in the IT and media industries are likely to come out on top next year with a 3.7% increase, while unionized hourly rate workers in all sectors can expect to see the lowest increase at only 2.7%.

Work: primarily a source of personal satisfaction

According to the CROP-ORHRI survey, some seven out of ten workers (68%) view their workplace primarily as a source of personal satisfaction rather than a source of income.

What's more, when asked what they considered to be the two most important aspects of their job, the opportunity to achieve professional/personal life balance topped the list at 34%. Pay and the possibility of using their creative potential tied for second place at 30%, followed by autonomy and recognition from their employer at 25% and 21% respectively.

Nonetheless, when asked to rank their job expectations on a scale of one to ten, respondents gave salary a rating of 7.9.

"Obviously salary remains important. But the survey's findings show that above and beyond compensation, workers are looking for a workplace that will allow them to maintain a healthy balance between their professional and personal lives, use their skills and be recognized by their employer," added Mr. Desgagné.

Dutch-based Corporate Express NV Promotes Michael Zahra to President - Canada

MISSISSAUGA - Corporate Express Canada, Inc., part of the Dutch-based Corporate Express NV, announced that Michael Zahra has been named President - Canada, effective November 2007.

Corporate Express Canada is a leading business-to-business supplier of office products, furniture, facility supplies and computer products and services, printing and promotional merchandise.

In this role, Zahra will have overall management responsibility for all aspects of Corporate Express Canada including sales, marketing, customer care, merchandising, operations, information technology, finance and human resources, as well as the Canadian divisional operating units.

"Michael has had many successful years with Corporate Express and great experience within our Canadian operation, so we are very excited that he has taken over this role," said Peter Ventress, CEO and Member Executive Board Corporate Express NV, Amsterdam. "Canada is a very successful, fast-growing region for Corporate Express and we are confident that Michael will lead it to even greater success."

Zahra joined Corporate Express in 2002 as President - Ontario Division and successfully led the Division in revenue and profit growth consistently since starting with the company. He has also been instrumental in several Ontario-based acquisitions.

Prior to joining Corporate Express, Zahra was President of Yahoo! Canada and previously Schlumberger RMS Canada and has held increasingly senior roles at Alcatel, ITT and Motorola. He is also on the Board of Directors of Junior Achievement.

Zahra holds a B.A.Sc. in Electrical Engineering from the University of Toronto, an M.B.A. from the City University of Washington and a P.Log designation from the Logistics Institute.

Zahra replaces Rick Toppin who has taken the role of Central Region President with Corporate Express US Inc.

Global Talent Crunch for Accounting and Finance Professionals

Report Highlights International Skills Shortage, Retention Concerns

TORONTO - Employers around the world continue to feel the effects of a shortage of accounting and finance professionals, according to the recently released International Global Financial Employment Monitor. More than half of the finance and human resources managers surveyed - 56 per cent - reported difficulty finding skilled job candidates, and 43 percent expressed concern about losing top performers to other job opportunities. The situation is most severe in Asia, where more than four out of five respondents from both Japan (83 per cent) and Hong Kong (82 per cent) reported finding skilled financial professionals was a challenge.

The international study was developed by Robert Half International, a staffing services firm specializing in accounting and finance, and conducted by an independent research firm. The survey includes responses from more than 5,000 finance and human resources managers in 17 countries throughout North America, Europe and the Asia-Pacific region. The overall margin of error is +/- 1.4 per cent, and the results are within 95 percent certainty.

The report indicates widespread difficulty finding skilled candidates and significant time and effort spent on interviewing and hiring. Currently, companies around the globe are spending an average of five weeks to fill staff-level accounting and finance positions and eight weeks for management roles.

"Recruiting and retaining top financial professionals may become more challenging in the years ahead due to increasing demand for this expertise and the potential retirement of millions of baby boomers around the world," said Max Messmer, chairman and CEO of Robert Half International. "To build effective teams, employers will need to offer attractive compensation packages, as well as programs that support professional development and work-life balance."

When asked to identify the most sought-after attribute for executives, respondents in nearly every country said experience in compliance was needed most. This underscores the increased international emphasis on corporate governance.

Managers in Canada reported the greatest difficulty hiring operational support personnel. In response, many companies are moving quickly to secure these candidates. For open staff-level positions, Canadian respondents said their firms are taking five weeks to hire candidates, which is on par with the global average. For management roles, Canadian respondents said their firms are taking six weeks on average to fill open positions, two weeks less than the global average of eight weeks.

The Global Financial Employment Monitor analyzes current hiring trends in accounting and finance, including topics such as the challenge of finding skilled talent, the time it takes to fill staff and management positions, in-demand executive-level attributes, and employee retention concerns.

Labour Force Survey for September 2007 - Gains Concentrated in Full-time Employment

The unemployment rate dipped 0.1 percentage points to 5.9% in September, the first time since November 1974 that the rate has been below 6.0%. The decline in the rate occurred as employment rose by an estimated 51,000, with gains concentrated in full-time employment.

So far in 2007, employment has grown by 1.7% (+283,000), a rate of growth higher than that observed over the first nine months of 2006 (+1.3%).


In September, core-age workers—that is, persons aged 25 to 54—experienced their first significant gain in employment (+40,000) since the start of the year.

Older workers (aged 55 and over) also showed employment strength with an increase of 23,000 in September. So far this year, employment among older people has been growing at a faster pace (+5.6%) than for people in the core age group.

Employment increased by an estimated 30,000 in Ontario, all full-time work. Despite this increase, employment growth in the province over the first nine months of the year (+1.2%) remains below the national average of 1.7%.

Since the beginning of the year, the number of hours worked at the national level rose by 2.1%, a much stronger rate of increase than the 1.0% growth observed over the same period a year ago.

The largest employment increases in September were in educational services, followed by public administration; professional, scientific and technical services; and agriculture. There were declines, however, in retail trade.

Over the first nine months of the year, manufacturing employment has declined by 3.7% while there has been robust growth in a number of service industries, as well as in construction and utilities.

Employees, on average, earned 4.2% more per hour in September than they did in September 2006, while the most recent year-over-year increase in the Consumer Price Index was 1.7%. This is the largest estimated year-over-year increase in average hourly wages since the Labour Force Survey began collecting this information in 1997.


Employment in education rebounds from losses at end of school year

Employment in educational services jumped by an estimated 25,000 in September, bringing gains over the past couple of months to 58,000, completely offsetting declines observed earlier in the summer.

Employment in public administration rose by 22,000, mostly in local and municipal administration, with the largest gains in Ontario.

There were 18,000 more people employed in professional, scientific and technical services nationwide in September, bringing total gains since September 2006 to 60,000 (+5.5%). The largest increases over this period have been in architectural, engineering and design services as well as management, scientific and technical services.

In September, employment in agriculture increased by 13,000, with the largest gains in Alberta, followed by Quebec and British Columbia.

Transportation and warehousing employment rose by 13,000 across the country in September, partly offsetting the large drop the month before, leaving the industry at about the same level as at the end of last year.

Employment in trade dropped by an estimated 28,000 in September, mostly in retail. A large proportion of this decline was experienced by youths, who are commonly employed in retail trade. Despite this loss, growth in the industry was 1.5% (+39,000) over the first nine months of the year.

Employment in utilities declined by an estimated 8,000 in September. This follows a substantial growth of 26,000 between January and August, with the largest increase over this period occurring in Quebec.

Public-sector strength in 2007

In September, public-sector employment accounted for all of the employment increase, spurred by gains in educational services and public administration. This increase brings the growth in public-sector employment so far this year to 4.4%, while the number of private-sector employees has increased only 0.4%.

Although self-employment edged down slightly in September, it has increased by 3.9% so far in 2007.

Employment continues to boom for older workers

The strong upward trend in employment growth among workers aged 55 and over continued. An estimated 23,000 more older people were employed in September, with increases evenly distributed between men and women. Employment among those aged 55 and over has risen by 5.6% since the beginning of this year, the fastest of all age groups, with older women (+6.6%) outpacing older men (+4.7%).

The core-age group experienced the largest employment gain in September, up 40,000, concentrated among men. This represents the first significant employment increase for 25 to 54 year-olds since January 2007. September's gain brings total employment growth for core-age workers to 1.0% since the start of the year.

In September, employment among 15- to 24-year-olds edged down slightly as a decline of 31,000 youths working full time was partly offset by an increase of 20,000 working part time. This leaves overall youth employment up 1.3% since the beginning of the year.

Employment gains in Ontario and Saskatchewan

Ontario's overall employment picture improved in September. Employment in the province increased by an estimated 30,000, the first significant gain this year, pushing the unemployment rate down 0.2 percentage points to 6.2%. This brings total growth for the province so far in the year to 1.2% (+77,000).

In September, the largest increases in employment in Ontario were in educational services as well as in information, culture and recreation. There were also gains in public administration, mostly at the local, municipal and provincial levels. Some of this gain was likely the result of the hiring of additional workers for the provincial election. Manufacturing, however, continued to slump, with 44,000 fewer workers over the first nine months of this year.

In September, the employment picture also improved in Saskatchewan, with an estimated increase of 7,000, all in the service-producing sector. This increase, however, only brings employment in the province back to the same level as at the end of 2006. September's employment increase pushed the unemployment rate down 1.1 percentage points to 3.8%, the second lowest in the country after Alberta.

Employment growth in Alberta strongest in 2007

The strongest employment growth over the first nine months of 2007 occurred in Alberta, up 3.4%, with gains across a number of industries. The unemployment rate, at 3.6% in September, remained the lowest in the country.

New Brunswick had the second-strongest employment growth (+2.5%) in the country so far this year. However, the unemployment rate rose by 0.5 percentage points to 8.2% in September, the result of more people looking for work.

British Columbia ranks third in employment growth so far this year (+2.2%), with the largest gains in retail trade as well as construction. With no employment change in September and an increase in the number of people entering the labour force in search of work, the unemployment rate rose 0.3 percentage points to 4.3%.

As of September, there were a number of ongoing labour disputes in British Columbia, including those involving members of unions in 31 coastal forestry companies and municipal workers in Vancouver. Workers on strike or locked out are considered employed according to Labour Force Survey definitions. However, the number of hours lost from work due to labour disputes in the province was substantial. During the survey reference week of September 9, there were 13,000 employees who were not at work because of labour disputes, resulting in a loss of an estimated 476,000 hours, or 37.8 hours per affected employee.

Quebec's employment growth so far this year (+2.0%) has also been above the national average, with gains in part-time employment (+8.0%) outpacing those of full-time work (+0.7%). Increases for the year have been in accommodation and food services; trade; and construction and utilities. Similar to Ontario, Quebec's manufacturing sector employment has also declined in 2007 (-36,000). In September, the unemployment rate returned to its 33-year low of 6.9%, and the employment rate remained at its record high of 61.1% for the fourth consecutive month.

Manitoba's employment growth so far this year, at 1.9%, was led by gains in professional, scientific and technical services as well as construction. The proportion of working-age Manitobans with a job reached 66.5% in September, an all-time high.

Quarterly update on Territories and Aboriginal population in the western provinces living off-reserve

The Labour Force Survey also collects labour market information about the Territories, as well as the Aboriginal population living off-reserve in the western provinces. This information is not seasonally adjusted and is produced in the form of three-month moving averages. Comparisons should only be made on a year-over-year basis.

The Territories

For the 10 largest communities in Nunavut, the employment rate increased to 63.7% in September (three-month average of July, August, and September) from 59.1% one year ago.

In contrast, the employment rate in the Yukon fell from 74.9% in September 2006 to 72.3% in September 2007 (three-month average). In the Northwest Territories, there was little change in the labour market over the past year, with the employment rate at 74.7% this September.

Employment growth for Aboriginal peoples residing in Alberta

The employment rate in September (three-month average) among off-reserve Aboriginal peoples in the western provinces averaged 61.4%, down 0.6 percentage points compared to the same period in 2006. For the non-Aboriginal population in the western provinces, the employment rate increased 0.7 percentage points over the same period to 67.6%.

Alberta, with the strongest labour market in the country, was the only province where the employment rate among off-reserve Aboriginal peoples increased, up from 65.1% in September 2006 to 65.6% in September 2007.

In contrast, between September 2006 and September 2007, the employment rate among Aboriginal peoples living off-reserve declined by 2.1 percentage points in Manitoba, by a full percentage point in British Columbia and was little changed in Saskatchewan.