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Technology
Natural Convergence Announces Silhouette Release 4.0 to
Critical Acclaim
OTTAWA -- Natural Convergence Inc. (NCI) has introduced its latest release which delivers high value features that contribute directly to a service provider's bottom line.
"Hosted VoIP services have been well received by our customers," said
Sanjay Patel, Vice President of Technology for Broadview Networks.
"This software release delivers key new features and enhancements that
are in demand by our existing and target customers and it augments our
total solution product offering."
Fully compatible with previous versions, Release 4.0 includes a host of
'high demand' end user features, doubles the capacity of the system and
improves administration tools for the service provider craftsman. New
end user features include emergency call override, and an expanded
portfolio of handsets. Handset options now encompass teleworker, power
user and executive support that will significantly expand the
addressable market for service providers.
With a single mouse click, businesses can re-route their own calls in
the event of an emergency, minimizing costly disruptions, accelerating
service requests and lowering support costs for the service provider.
The introduction of an HTML driven, executive display phone completes
the portfolio of handsets service providers can deliver to customers.
Adding teleworker support allows service providers to capture the
expanding remote worker market -- the most obvious application is for
the business owner to work from home or their vacation residence.
These new features continue to build on NCI's commitment to service
providers, delivering services that are simple to sell, simple to
deploy and simple to support.
"This represents our most ambitious and far reaching release to date,"
said Patrick Smith, Chairman and Chief Executive Officer, NCI. "We're
here to make money for our customers and we're pleased with the
excitement this release is generating."
Broadspeed(r) OfficeSuite, Broadview Networks' branded silhouette based
service, decreases the need for expensive IT outsourcing while
providing businesses with a reliable, economical and powerful
alternative to traditional phone systems. Broadspeed OfficeSuite is
available for single and multi-site businesses.
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