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Revenue Assurance
Digicel Selects ECtel's Revenue Assurance Solution across all its 24 Different Operations in the Caribbean and Central America
During a proof of concept and evaluation process, ECtel’s revenue assurance solution identified substantial revenue losses
ROSH HA'AYIN, Israel - ECtel Ltd., a leading provider of Integrated Revenue Management (IRM) solutions, announced that the mobile Caribbean operator, Digicel, has placed an order for ECtel's revenue assurance solution, RAP. The order followed a comprehensive proof-of-concept on live traffic, and includes the implementation in several hub operations to cover the island’s operations, as well as central management from Digicel's headquarters in Kingston, Jamaica.
Digicel is the largest mobile telecom provider in the Caribbean, and a recent new and successful entrant into the Central American mobile market. The group currently has over six million subscribers and has operations in 24 markets. Digicel offers a wide range of services including Next Generation Services, such as Mobile TV, GPRS and mobile broadband services.
RAP is ECtel's automated and configurable, revenue assurance platform that facilitates cost-effective RA processes. RAP enables operators rapid resolution of critical revenue leakages in wireline, wireless, convergent and next-generation networks.
"Digicel offers a wide range of advanced services in a very competitive and complex environment, covering 24 markets. Effective revenue assurance in such an environment demands flexibility, scalability and simplicity,” said Joe Simmonds Head of Business Risk Digicel. “After examining all the various available solutions, we found ECtel’s RAP to be the right choice for our current and evolving needs."
“We are pleased that Digicel expanded its existing ECtel system with our latest revenue assurance solution RAP version 5," commented Mr. Itzik Weinstein, President and CEO of ECtel. "Once again we succeeded in demonstrating our superior capabilities over several competitors, in a hands-on evaluation on live traffic."
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