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Post Paid Cellular Market
ENABIL Solutions Helps Virgin Mobile Canada Launch a Mobile Revolution
ENABIL's Simple and Flexible Software will Put Customers in The Driver's
Seat
CALGARY - ENABIL Solutions today announced that they were the successful vendor in the competitive process for Virgin Mobile Canada's Managed Customer Care and Billing Services; a selection that was made in March, 2007. Since that time, ENABIL has been working under nondisclosure on the configuration, implementation and overall management of their Aurora platform - a flexible, customer oriented billing solution to support Virgin's entrance into the lucrative, post-paid cellular market. VMC entered the Canadian pre-paid cellular market three years ago and is now recognized as Canada's leader in this highly competitive cellular space.
Aurora is a full service convergent billing platform that offers an open
architecture and a configurable, high speed rating engine, allowing VMC to
quickly launch new products and services while offering a suite of self
service options for customers to enhance their overall experience with their
service provider.
"The flexibility of ENABIL's customer care and billing platforms will
allow our customers to react quickly to new product and service promotions,
change their rate plans, upgrade their hardware and take control of their
services without being bound by stiff contractual obligations or hidden fees,"
said Andrew Black, CEO of Virgin Mobile Canada. "This freedom is great for our
customers and is a strong competitive advantage for us as we set our sights on
the larger post-paid market in Canada."
Aurora will provide VMC with end-to-end customer care including
collections management, real-time credit checking, real-time order creation &
service provisioning, multiple payment processing options, flexible rating
architecture and dynamic invoice generation. Aurora was developed using
Oracle?(R) Communications Billing and Revenue Management (NASDAQ: ORCL) as its
backbone. The application was chosen for its proven ability to deliver
superior time to market advantage and help bill and manage all communication
services from a mediation, rating and billing perspective within a single
environment.
"We value our alliance with ENABIL," said Bruce Grainger, vice president,
Oracle Communications. "Virgin Mobile Canada's selection of our joint offering
is proof in the power of our combined efforts."
This feature rich software combined with ENABIL's ongoing management,
maintenance and support services and their "pay as you grow" cost model will
allow VMC to aggressively target this new market segment.
"We are very proud to have been selected by Virgin Mobile Canada as their
customer care and billing partner," said James Korth, President and COO of
ENABIL Solutions. "It is a testament to the ENABIL team and our ability to be
responsive, creative and cost effective...qualities that are aligned with the
Virgin brand. By empowering our people and working collaboratively with our
customer, we've taken cellular customer care and control to a new level. We
look forward to supporting VMC as they continue to expand their presence in
Canada."
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