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Tourism
Swine Flu Canceled Trips should Receive Refunds not Travel Credits
VICTORIA - Cheap Tickets Canada.com has contacted
Canadian Tour Operators to request that they issue refunds to all people
affected by canceled Mexico flights.
We have had customers book trips to Mexico on flights that no longer
exist. These customers have been given travel credits for future travel but we
feel they should receive full refunds. "When one tour operator offered a six
month travel credit to a customer, they were not able to rebook a holiday
since no other tropical destinations were being offered around the same
dates." confirmed Cheap Tickets Canada.com President, Normand Schafer.
WestJet has stood out and taken the lead by being our first and only
travel supplier so far to offer full refunds to customers affected by the
Swine Flu Pandemic. "When refunds are offered this opens up the opportunity
for people to travel to alternate destinations. In the end everyone wins. We
are confident that tour operators will understand this unique situation and
respond favorably to our request for customer refunds." says Schafer.
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