New Version of Open Text Content Service Makes it Easier to Blend Content and Processes in Users' Preferred Work Environments to Improve User Adoption

WATERLOO - Open Text(TM) Corporation announced the latest release of Open Text Enterprise Connect, the revolutionary user experience for the Open Text ECM Suite. The new version furthers Enterprise Connect as a powerful content service that makes it easy to blend content and processes within users' preferred working environments. In any enterprise software rollout - from desktop applications to complex business applications - user adoption represents a major hurdle. For example, a study by Sand Hill Group and Neochange found that 70 percent of buyers and providers believe that "effective user adoption" is the primary driver to realize the full business value of enterprise software solutions. Enterprise Connect eliminates barriers and accelerates delivery of content applications by allowing users to access and interact with business content directly from familiar desktop applications, such as Microsoft Office, Microsoft Outlook and Windows Explorer. Enterprise Connect is one of a set of Open Text Content Services that are the foundation of the Open Text ECM Suite's services-oriented architecture.

The new release of Enterprise Connect, version 1.5, further simplifies the user experience. Users can take advantage of such functionality as drag and drop from multiple repositories, single sign-on, and metadata classification and federated search. The new version adds an enhanced software development kit, U.S. Department of Defense (DoD)-compliant records management, scalability and performance improvements, and a document viewer supporting over 200 different file formats.

"With organizations continuing to face economic hardship, users are being asked to do more with less and can ill-afford to struggle with learning new user interfaces," said Lubor Ptacek, Vice President of Product Marketing at Open Text. "Enterprise Connect is the ideal way for organizations to simplify the user experience, reduce training costs for new applications and pull together business content from multiple repositories into a logical business-centric view."

Enterprise Connect: Key Feature Details:

- An enhanced software development kit (SDK) makes it easy for customers, third-party developers and system integrators to deliver powerful, intuitive content-centric applications to users. The SDK includes .NET and C++ base classes, plus source documentation, source code and a variety of tools to help organizations quickly and efficiently develop custom solutions and plug-in applications for Enterprise Connect.

- Enterprise Connect can now be used by Open Text eDOCS DM customers as the desktop client to provide DoD 5015.2-compliant records management for eDOCS DM content. To file a document as a record, users select the document from eDOCS DM, and drag and drop it into the appropriate folder in Open Text Records Management.

- In large enterprises with many application environments users often face the need to view documents and files even though they don't have the required native applications installed on their workstations. Enterprise Connect 1.5 helps solve this problem with support for over 200 different file formats that can be opened directly on a view or read-only basis.