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Posted May 18 , 2010
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Technology

Open Text, In Partnership with SAP, Delivers Breakthrough Results for Customers

Customers Embrace SAP(R) Solution Extensions for Enterprise Content Management Delivered by Open Text, Citing Tight Integration and Robust Functionality

WATERLOO - Open Text Corporation, the preeminent provider of enterprise content management (ECM) software, yesterday announced that its strategic relationship with SAP AG has been embraced by a broad cross section of leading enterprises and government agencies around the world.

Under the highly successful partnership between the two companies, SAP resells Open Text ECM software as solution extensions that integrate easily with SAP(R) software and provide functionality for regulatory compliance and e-discovery, managing digital media assets, or content-enabling SAP solution-based business processes. Currently, SAP resells a total of six solution extensions that are powered by Open Text solutions - SAP Digital Asset Management, SAP Extended ECM, SAP Archiving, SAP Document Access, and SAP Invoice Management applications by Open Text - making Open Text solutions among the most strategic and widely licensed by customers in 2009.

Facing growing volumes of unstructured content - estimated at 75 to 80 percent of all enterprise information - such as email, documents or videos and photos, enterprises are turning to ECM solutions to gain control over this content. Enterprises see breakthrough results when they can link this content to SAP transactions and data, while giving users the ability to directly access content from the SAP user interface or through the SAP NetWeaver(R) Portal.

Open Text and SAP have been working together for over 20 years, and more than 3,000 customers are currently using Open Text software to manage their SAP content more efficiently. All SAP solution extensions go through a rigorous testing process to ensure they deliver the highest levels of quality and integration with SAP software. In most cases, the point where SAP software ends and Open Text software begins is transparent to the user.

An example of how the Open Text software has been embraced by customers is MLP AG, a leading financial services and wealth management consulting company, which recently expanded its use of the Open Text ECM Suite to include customer information management capabilities and self-service portals for more than 4,000 users.

"Of the options we explored, Open Text clearly demonstrated the deepest integration and closest partnership with SAP, along with more successful customer references," said Klaus Strumberger, MLP CIO. "The outstanding scalability of Open Text solutions was an added benefit, as was the company's impressive product roadmap."

Northrop Grumman Corporation, a global defense and technology company, uses Vendor Invoice Management to optimize and simplify the process of creating, managing, monitoring, and routing purchase orders and invoices for AP personnel and others. Fully integrated with the SAP ERP application, the VIM solution resides inside the SAP software environment and provides a high level of reliability and security.

Strategic Partnership

The first reselling agreement between SAP and Open Text was announced in May 2007 for archiving and document access. Since then the agreements have been extended multiple times to include vendor invoice management, extended ECM and digital asset management.

"The tight integration of Open Text ECM solutions with SAP software has proven to be of significant value to customers, and as a result, we are seeing strong global customer adoption of SAP solution extensions by Open Text," said Tom Roberts, Global Vice President, Global Ecosystem and Partner Group, SAP. "Content management is one of the hottest areas in enterprise software today, and through our strategic partnership with Open Text we are well equipped to meet this demand."

Open Text Chief Executive Officer John Shackleton similarly emphasized the importance of the SAP partnership to Open Text: "Without question, our partnership with SAP has been a vital factor in the growth we have seen over the past three years. We are fully committed to delivering new and innovative solutions that integrate with SAP solutions while also continuing to work closely with SAP and consulting partners to further ensure long-term customer success with our ECM technologies."

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