../Morning Post
Posted September 28 , 2010

Exclusive Telecommunication Disaster Recovery service launched to Public Sector

Emergency Measures legislation compliance sector

Waterloo - Jardine Lloyd Thompson Canada the nation’s premier provider of Insurance and Risk Management services to the Canadian Public Sector has entered into an exclusive arrangement with MMI of Waterloo, Ontario, to provide a private labeled, customized version of CatastroPhoneTM Telecommunication Disaster Recovery Service to the Canadian public entity market. The private labeled service is DisasterPhoneTM.

“DisasterPhoneTM allows subscribing members to immediately restore incoming call handling and distribution to key employees wherever they are following an emergency or disaster – even if the business premises has been destroyed or rendered inaccessible by any cause” says Greg Dalton, President & CEO of MMI/CatastroPhoneTM.

“DisasterPhoneTM allows the subscriber to determine appropriate call routing to key personnel and Emergency Measures designates before disaster strikes,” advises Paul Dorman Managing Director of JLT. “In addition to the basic need for preparedness and business continuity planning, public entities are bound by legislation at both the federal and provincial levels to ensure that adequate Emergency Measures protocols are in place. DisasterPhoneTM delivers a key component to compliance with this legislation” he offers.

Through the DisasterPhoneTM’ web portal, subscribers can tailor call routing to alternative facilities, employee cell phones and hand held devices, or to third party emergency measures service providers. DisasterPhoneTM retains the configuration input in its data vault for use at the time of activation of emergency service. Once initialized, calls to employees’ normal extension numbers are automatically distributed remotely, in accordance with the subscribers predetermined directives.
“While the original CatastroPhoneTM telecommunication disaster recovery model has been designed for the Canadian SME market through the insurance broker channel, JLT immediately recognized the relevance of the service to address pressing concerns of the public sector:” Dalton adds.

“Because JLT has demonstrated an unparalleled understanding of the needs of the public sector – particularly with respect to specific Emergency Measures legislation, we agreed that a private brand exclusive representation for the public sector was ultimately in the best interest of the public entities subscribing to the service” says Dalton. “JLT will be the authority in Canada for this essential service for public organizations.”

“This is the only solution of its kind in North America that we’ve identified – it’s exactly what we were looking for” says JLT Managing Director, Terry Patterson, “and our international offices will be watching with interest as we roll the service out across Canada. We expect adoption of the service to have a viral effect.

Offered exclusively under the brand DisasterPhoneTM the service will be initially extended to over 300 provincial, municipal and affiliated public entities already enjoying the benefit of JLT’s insurance and risk management services. Municipal clients not currently sourcing their insurance solutions from JLT will have access to the service commencing January 1, 2011, as will private sector enterprises wishing to enroll through any of JLT’s seven Canadian offices.

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