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Appointment

Dunn appointed Executive Vice President of Claims and Customer Service Operations for Canada

TORONTO - Maurice Tulloch, President and Chief Executive Officer of Aviva Canada, announced the appointment of Greg Dunn as the organization's Executive Vice President of Claims and Customer Service Operations. C&CSO comprises Claims, Complex Claims, Broker and Customer Care, Strategy & Shared Services and Performance Assessment and Analytics provided by about 1,700 employees.

A seasoned insurance executive, Dunn's experience spans a wide variety of disciplines including risk, actuarial, pricing, underwriting, sales and product development. Dunn joined Aviva Canada in 2004 as Vice President, Corporate Development for Pilot Insurance Company and was most recently Aviva Canada's Chief Risk Officer representing the Property and Casualty business for Aviva in North America. Prior to this, Dunn was Senior Vice President, Sales and Specialty Distribution, responsible for Aviva's leisure and lifestyle business (Aviva Elite), and affinity/group business (Aviva Traders). As Senior Vice President for National Personal Lines, Dunn was responsible for pricing, underwriting and product development for Canada. In his new role, Dunn will report to Tulloch and continue to be a member of Aviva Canada's Executive Committee.

Tulloch said today, "Greg is an innovative and insightful leader who has successfully driven many strategic initiatives during his career with Aviva. We are proud of the improvements we made in our claims and customer service area over the past two years and we know he will build on that, too. Our customer and broker satisfaction scores say we are on the right track and we will continue to focus on earning that trust and loyalty."

Greg holds a Bachelor of Mathematics from University of Waterloo, and is a Fellow of the Canadian Institute of Actuaries (FCIA), and a Fellow of the Casualty Actuarial Society.