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Posted April 4, 2012

Home Builders Recognized

New home builders recognized for customer service excellence

Toronto - The finalists for the 2012 Tarion Awards of Excellence. A comprehensive survey was sent to approximately 45,000 Ontario homeowners who took possession of a new home between October 1, 2010 and September 30, 2011. More than 7,000 homeowners responded to a Crunch Research survey (in partnership with Harris Decima), representing 16 per cent of consumers who bought a new home in Ontario during that time.

Survey questions focused on homeowners' satisfaction with their builder, covering every stage in the homeowner-builder relationship from the signing of the Agreement of Purchase and Sale, through construction and the pre-delivery period, to after-sales service. Builders must have at least five new home possessions during the survey timeframe to qualify for the Awards and a specified number of completed questionnaires must have been received. Winners will be announced on Tuesday, April 17, 2012.

"Exceptional customer service is essential to creating a positive experience for new home buyers. The 2012 Tarion Awards of Excellence finalists exemplify a superior experience for new home buyers by providing first-in-class after-sales service," said Tarion President and CEO Howard Bogach.

The following new home builders compete in four award categories: small, medium and large volume and high-rise.

High-Rise Builder Category

(100 High-Rise possessions or more per year)

Claridge Homes - Ottawa

Menkes Developments Ltd. - Toronto

Monarch Corporation - Toronto

The Daniels Corporation - Toronto

Tridel - Toronto

Large Volume Builder Category

(100 possessions or more per year)

Arista Homes Limited - Vaughan

Country Homes - Woodbridge

Fusion Homes - Guelph

Monarch Corporation - Toronto

Mountainview Homes - Thorold

Medium Volume Builder Category

(21-100 possessions or more per year)

Fifthshire Homes Ltd. - Concord

LeBlanc Enterprises - Cobourg

Neilcorp Homes - Almonte

Sifton Properties Limited - London

Wrighthaven Homes Limited - Elora

Small Volume Builder Category

(5-20 possessions or more per year)

Cedarstone Homes Limited - Ashton

George Milla Construction Limited, Milla Homes - Waterloo

Klondike Homes Ltd. - Waterloo

Medway Homes - Grand Bend

Triple T Holdings Limited - Peterborough

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