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Posted June 6, 2012

Direct Connect

City of Kitchener provides a unique experience by connecting residents with ‘experts’ on Facebook

KITCHENER – Do you have a question on backyard pool safety? What about the local noise bylaw? Are you wondering if you need a permit to build a fence? Well, we have an expert to help you!

Beginning June 11, at 1 p.m., the City of Kitchener will be providing people a unique online opportunity, known as Ask an Expert, to connect with various staff from around the organization - on Facebook.

Experts from various areas - from Kitchener Golf, aquatics and parks operations to the building division, fire department and bylaw enforcement, to name only a few - will be featured in the monthly sessions, ready to answer questions related to their particular field of work.

In order to participate, Facebook users must log in using their personal accounts, ‘like’ the City of Kitchener Facebook page, and then post questions to the city’s wall up to 24 hours prior to the beginning of the session.

Experts will log on to Facebook during the scheduled time of the session to answer posted questions.

To find out how it all works, including conditions, as well as a list of upcoming experts and scheduled sessions, please visit

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