Posted Thursday December 10, 2020

Digital Future

Canada investment supports more than 3,400 businesses across Ontario to leverage technology and adapt

Recovery Activation Program provides key digitization support to Ontario businesses

Since the beginning of the COVID-19 pandemic, businesses across Canada have been adapting to meet the demands of a new reality. Virtual platforms have presented a solution for managing employees, meeting new customers and working with disrupted supply chains. With support from the Recovery Activation Program (RAP), many businesses are meeting these challenges by learning how to digitize their business to adapt now and be more resilient in the future.

In June 2020, FedDev Ontario announced a $7.5 million investment through the Regional Relief and Recovery Fund (RRRF) for the Toronto Region Board of Trade to offer RAP at no cost to firms across Ontario looking to digitize their supply chains, develop customer acquisition systems and modernize back office operations. The Ontario Chamber of Commerce and local Chambers are acting as referral agents to the program, with strong local knowledge of businesses in their regions looking for digital support. To date, more than 3,400 people have registered for RAP events, including the free Digital Needs Assessment (DNA). By completing the DNA, businesses gain access to a no-cost analysis of their current digital situation. Following the business analysis, immersive training and mentoring opportunities with program partners and industry leaders are available so that businesses can continue their progressive journey to evolve and build future resilience.

Yesteday, Mélanie Joly, Minister of Economic Development, spoke to RAP graduates via video during a webcast panel. This webcast was one in an ongoing series of free virtual webinars for RAP participants, program graduates and interested businesses.

Sarah Wilson, CEO of Canadian Safety Group Inc., and Dorin Radu, Executive Director of Nelson Industrial Inc., both completed one program stream of RAP and are now considered “RAP alumni.” They spoke to the group about the benefits of the program for their businesses.

Canadian Safety Group Inc., headquartered in St. Catharines, provides a wide range of workplace safety support services, consultations and courses to help companies manage their safety obligations. Through RAP, the company gained confidence, identified positive trends already in place at Canadian Safety Group and they were able to take steps to improve and expand their online suite of courses and supports.

Operating since 1973, Nelson Industrial Inc. is located in Pickering and offers custom-designed metal products for commercial, manufacturing and other industries. As the company worked through the RAP self-assessment, Nelson Industrial was able to identify gaps in the integration of their existing digital platforms. With advice from the experts delivering the online RAP sessions, Nelson Industrial has been able to streamline its digital presence and improve its customer experience.

RAP has been developed with the support of industry experts to provide holistic answers to address a business’ digital needs. With a learning framework focused on key areas to provide digital growth and success and all services provided at no cost to participating businesses, the roadmap for growth and future resilience has never been clearer.

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ISSN 0824-45
Copyright, 2020

Publisher: Exchange Business Communication Inc., PO Box 248, Waterloo, Ontario, Canada

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