Fax - New Technology
Open Text Delivers Rich Fax Functions for Microsoft Exchange Server 2010
Ensures that Enterprises Can Migrate to Exchange Server 2010 and Preserve
Investments in Unified Messaging, Network-Based Fax Capabilities
WATERLOO - Open Text announced that it
has developed enterprise fax functionality seamlessly integrated with
Microsoft Exchange Server 2010. This ensures that enterprises can migrate to
Exchange Server 2010, preserve their investments in network-based fax
capability and unified messaging systems and provides the ability to access
faxing from mobile devices. Open Text is a Microsoft Gold Certified Partner
and 2009 ISV Line of Business Partner of the Year finalist.
Faxing continues to be a critical requirement for many businesses that
need signatures, drawings, and other paper-based content. In industries and
businesses such as banking, healthcare, mortgage companies, and patent
offices, faxes are recognized as important legal documents and vital to
business operation. With Open Text Fax Server, RightFax Edition and Exchange
Server 2010, faxing becomes an integral part of the overall enterprise
infrastructure, providing a strong return on investment and reducing or
eliminating the need for physical fax machines.
"By developing and updating our fax solutions to work with Exchange
Server 2010, we provide enterprises with continued fax functionality that is
vital in many industries," said Raul Camacho, Senior Product Manager, Open
Text Fax and Document Distribution. "What's more, since faxing is built into
the unified communications infrastructure users can easily receive, view, and
send faxes from a variety of devices and locations, just like email."
"Microsoft Exchange Server 2010 is now available for businesses worldwide
and will help organizations reduce costs, protect communications and improve
user productivity," said Julia White, director of Exchange Product Management
at Microsoft Corp. "Open Text has a history of providing products with a deep
interoperability with Exchange Server. Open Text Fax Server is well-proven in
the marketplace and it gives customers a fax solution that seamlessly
connects with Exchange Server 2010 Unified Messaging."
Automated Fax Routing in Exchange Server 2010
Working closely with Microsoft, Open Text developed the Exchange
Connector for Exchange Server 2010, which routes faxes into and out of the
Exchange Server 2010 system using Open Text Fax Server, RightFax Edition, a
solution offered as part of the Open Text ECM Suite.
When a fax comes into an enterprise, Exchange Server 2010 Unified
Messaging forwards it to the Open Text Fax Server, which processes the
document so it can be transmitted to and viewed within Microsoft Office
Outlook as a native fax message. It then routes the fax through Exchange
Server to the recipient's Outlook inbox. The original fax appears as an
e-mail attachment that a user can select and view. Users can also send e-mail
messages and attachments to the Fax Server from their Outlook inbox for
faxing to recipients outside the enterprise.
A significant advantage of Open Text Fax Server, is that faxes are
digitally protected, helping to prevent loss or unauthorized viewing of
documents. Logging and auditing features provide the ability to review and
track all faxes from sender to recipient.
The seamless integration of the Open Text fax technology into Exchange
Server 2010 eliminates faxing as a stand-alone system that would require
additional IT resources to maintain. Key features such as Active Directory(R)
service synchronization and support for Outlook contact forms provide
well-known tools for managing faxes alongside other unified messaging
features. Companies can also take advantage of unified communications to have
faxes routed to mobile users, who can read and respond to faxes from their