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Posted November 26, 2012

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Pilot Project

Preferred Health Care Services Selects GoldCare MobilityPlus Following Successful Unique Pilot Project

Waterloo – GoldCare announced that Preferred Health Care Services has successfully piloted GoldCare MobilityPlus as a communications solution for their personal support services and nursing services in clients’ homes, retirement homes, and long-term care facilities.

As a development partner working with GoldCare, Preferred Health Care Services initially started with a 20-user pilot to ensure the solution met their organizational requirements, as well as the expectations of users in the field. “This was a fantastic opportunity to trial this exciting new solution before we rolled it out to our full staff,” notes Barb van Maris, Director of Quality Improvement and Risk Management, Preferred Health Care Services. Van Maris played a key role in the design and rollout of the pilot. On the heels of the successful pilot, Preferred Health Care Services then implemented 385 devices with the GoldCare MobilityPlus solution between June and September 2012.

GoldCare’s diverse suite of software ensures an integrated and interdisciplinary approach to managing every interaction with the client and provides the business intelligence, client and staff record management, and comprehensive reporting that is required for resourceful service delivery.

Preferred Health Care Services will take advantage of GoldCare’s high level of integration to support frontline employees and enable them to continue to provide the highest quality of services. The implementation of the integrated solution will allow the organization to improve communication of schedules and client information, increase accountability that visits are taking place as planned, decrease office workload for verifying visits for billing and payroll, decrease number of calls to the office, improve PSW satisfaction and ease of working with Preferred Health Care Services, and increase ability to fill shifts faster.

Using GoldCare, consumers’ assessments, service needs, demographics, and resulting clinical documentation and outcomes are consolidated in a single electronic client record. This record is accessible through an intuitive workspace that provides a ‘day planner’ view of clients, appointments, scheduled activities, and other up-to-date information. GoldCare’s centralized approach to information management will streamline workflow and efficiencies, and help Preferred Health Care Services realize improved service planning and delivery, and quality of care.

“This is just the beginning of our partnership with GoldCare,” states van Maris. “We are looking forward to many more integrated technology solutions that will allow us to provide the best possible care to our clients.”

“We are very pleased to be partnering with Preferred Health Care Services. It was rewarding to be part of their successful pilot and even more exciting to see our innovative technology making such a difference to hundreds of users in the field,” says Paula Hucko, Chief Operating Officer of GoldCare. “We are proud to be part of a collaborative effort that will see numerous process improvements as a result of Preferred Health Service’s willingness to embrace advances in technology.”

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